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Fox Chrysler Dodge Jeep Ram - New Cars
Grand Rapids, MI
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They Got It Fixed Joe greeted me as he always does-- a smile, handshake and recognizing me by name. Since August 2017, I had placed countless calls to Jeep and UCon Joe greeted me as he always does-- a smile, handshake and recognizing me by name. Since August 2017, I had placed countless calls to Jeep and UConnect customer support to get help with texting and remote services in my Renegade. None of these calls resolved the issue, in fact, each call only increased my frustration as I could never seem to get anyone who knew how to help beyond what their script told them. I could not reply to received text messages or send a new text. J was unable to use the remote start or lock services on my phone app or my computer. Eventually I reached the right department who tried a few things from their end and then finally told me to take it to the dealer. The team at Van Andel & Flikkema finally took care of the problem. From the repair notes, it is clear they kept digging deeper until the problem was found. It's great to be "hands-free" again. More
Great service very helpful Very helpful staff especially caring and personable the associates name was Marie and I will be definitely coming back for service again because of he Very helpful staff especially caring and personable the associates name was Marie and I will be definitely coming back for service again because of her overall attitude and attention to detail More
Joseph Is great Went to another place first that couldn’t figure out the problem. Came to see Joe and he had it fixed super fast, made sure I was comfortable in the w Went to another place first that couldn’t figure out the problem. Came to see Joe and he had it fixed super fast, made sure I was comfortable in the waiting room, and even offered to help me out with a ride. This will be my first call the next time I need service. Thank you, Joe! More
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Great Experience and Easy to Deal With Had a great experience in buying a new Jeep Renegade, Dylan went above and beyond finding the Jeep I was looking for. When I saw the vehicle for the f Had a great experience in buying a new Jeep Renegade, Dylan went above and beyond finding the Jeep I was looking for. When I saw the vehicle for the first time it was better then expected. Feel secure in dealing with them. More
Chrysler 200 Love their attention, advice and their cooperation. I feel secure in their professionalism. My car was clean when I picked the car up. Great job! Love their attention, advice and their cooperation. I feel secure in their professionalism. My car was clean when I picked the car up. Great job! More
Fixed my Jeep's problems at a fair price Service Advisor Joseph C kept me informed of repair process and had my vehicle done before expected and worked with me to keep costs down. Service Advisor Joseph C kept me informed of repair process and had my vehicle done before expected and worked with me to keep costs down. More
Worth the wait My vehicle needed new exhaust manifold bolts a radiator, and spark plugs. Afer a week of struggling with broken bolts in the engine heads, I was infor My vehicle needed new exhaust manifold bolts a radiator, and spark plugs. Afer a week of struggling with broken bolts in the engine heads, I was informed that the truck was finished but that the new radiator was leaking and would need to be replaced again. Once all the repairs were done and I got the vehicle back everything seems to be working like new again. More
Always helpful I've purchased numerous mini vans from Van Andel Flikkema and have always received excellent assistance from Don Hauck. He takes whatever time is nec I've purchased numerous mini vans from Van Andel Flikkema and have always received excellent assistance from Don Hauck. He takes whatever time is necessary to ensure I get the vehicle I want. I highly recommend Don and Van Andel Flikkema to anyone looking for a new vehicle. More
Great experience Mark was an absolute joy to work with - I came in knowing what I wanted and he helped me drive off the lot with a new car as quick and as painless as Mark was an absolute joy to work with - I came in knowing what I wanted and he helped me drive off the lot with a new car as quick and as painless as possible. One week later I'm in love with the car, and still am telling people how great I was treated at Van Andel Flikkema. I will be back! More
friendly excellent service First time bring my truck in for normal service here.Joseph was very Professional,about my concerns about what i was having with truck,he was fast to First time bring my truck in for normal service here.Joseph was very Professional,about my concerns about what i was having with truck,he was fast to get it right in and have it fix with in my work schedule.called me with estimate to repair .and they were right on the money,ill bring all my vehicels here from now on. More