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Fox Chrysler Dodge Jeep Ram - New Cars
Grand Rapids, MI
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Great Experience! I am very happy with my experience. Mark was friendly, knowledgeable and flexible. I found a Jeep online that I thought would be perfect for me, Mark I am very happy with my experience. Mark was friendly, knowledgeable and flexible. I found a Jeep online that I thought would be perfect for me, Mark got everything ready so all I had to do was show up and test drive it. I did not up liking it so Mark showed me better fits for what I was looking for. He found the perfect fit for me! More
Great experience As always, I had a very pleasant experience purchasing my latest vehicle from Van Andel Flikkema. They had me in and out in a timely fashion. The enti As always, I had a very pleasant experience purchasing my latest vehicle from Van Andel Flikkema. They had me in and out in a timely fashion. The entire staff is very professional and very helpful, I highly recommend if seeking a new or used vehicle More
Valentine Oil Change I really enjoyed my experience with Marie and the entire service department. They were quick to add a tire rotation while I waited because I forgot to I really enjoyed my experience with Marie and the entire service department. They were quick to add a tire rotation while I waited because I forgot to ask them to do it when I dropped off the car. Drove away smiling! I would highly recommend this dealership thanks to Marie! More
A Pleasant Experience All three gentlemen were very cordial and willing to work with me. Ben was not pushy, nor did he follow me around the lot. When I asked about the All three gentlemen were very cordial and willing to work with me. Ben was not pushy, nor did he follow me around the lot. When I asked about the 200s, he let me take the car home for a couple nights before purchase to check it out. Duane was kind enough to even print me out a CARFAX report on the vehicle I was selling to a private buyer. He filled in admirably while Ben was out ill, getting the plates put on for me. I brought the vehicle in after a couple weeks for minor repair. Rick was very friendly and explained what the car needed and between him and Ben, they furnished me a loaner car for a couple days so service could make sure they checked car early on a cold morning to make sure they got it right. Rick was prompt in calling me back and keeping me informed on the progress. More
Great Experience Van Andel Flikkema was able to get me in timely for an oil change, tire rotation and warranty repair. Joseph was great to work with and delivered what Van Andel Flikkema was able to get me in timely for an oil change, tire rotation and warranty repair. Joseph was great to work with and delivered what he promised. More
Really great experience I went in knowing what I wanted and Travis helped me to choose the best car within my budget. Travis never tried to oversell anything or offer things I went in knowing what I wanted and Travis helped me to choose the best car within my budget. Travis never tried to oversell anything or offer things that I couldnt afford. I had an idea of what I wanted and he helped me to pickout the best choice and even showed me things I didnt consider More
Best Experience Ever! This would be the fourth vehicle I purchased from VanAndel & Flikkema. Great service, competitive, friendly staff. Mark Schatz makes the experience ef This would be the fourth vehicle I purchased from VanAndel & Flikkema. Great service, competitive, friendly staff. Mark Schatz makes the experience effortless. No need to go any were else. More
Great car buying experience Eighth new jeep leased through Van Andel Flikkema. Don is always great to work with, always treated fairly. I'm always treated as a valued customer. B Eighth new jeep leased through Van Andel Flikkema. Don is always great to work with, always treated fairly. I'm always treated as a valued customer. Bob T. More
Great service in time of need. It was midwinter on a Saturday morning and I was going to my son's to help him with a remodeling project. That is until my Grand Cherokee wouldn't sta It was midwinter on a Saturday morning and I was going to my son's to help him with a remodeling project. That is until my Grand Cherokee wouldn't start. You guessed it, dead battery. My wife and I were scheduled to fly out of the country the next day which made this a bit of an emergency. I made several calls, one to another Jeep dealer, and was told "we do not have anyone here to make that repair today". "We are scheduling out about 10 days." Would you like to make an appointment?" I couldn't believe it! I called Van Andel and Flikkema and was told by the phone receptionist they could take care of me. She stated, "just bring it in when you can and we'll take care of it". I talked to a gentleman in parts who explained what battery I needed and answered all my questions. Mark Ruegsegger spent time on the phone explaining how to jump start my GC. The new battery was installed in less than an hour! Exceptional service! Van Andel and Flikkema will be my dealer from now on! More
No Pressure Sales Stopped by to look at a car on the lot, Travis came out and asked if he could help me, I told him I was meeting my husband to look at a car. He cleane Stopped by to look at a car on the lot, Travis came out and asked if he could help me, I told him I was meeting my husband to look at a car. He cleaned the snow off and got the keys, started it up so it was warm inside, then to,d me I could sit in the car and he would show me all the features. We drove it and loved. We never had any pressure to purchase. Everyone was friendly and helpful. I would recommend this salesperson and dealership. More