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Fox Chrysler Dodge Jeep Ram - New Cars

Grand Rapids, MI

4.4
494 Reviews

3844 Plainfield Ave NE

Grand Rapids, MI

49525

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Showing 494 reviews

April 03, 2018

A terrific experience buying a new car Don was very helpful. He was respectful and helpful. He explained the benefits of the car, how it operated and what we needed to bring to the dealer More

by Jeep lover gal
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don Hauck
Apr 04, 2018 -

Fox Chrysler Dodge Jeep Ram - New Cars responded

Thank you for the awesome review!

April 03, 2018

Thank you, Mark! We would highly recommend Mark Schatz for anyone looking to buy a vehicle. He was very accessible, knowledgeable, personable and friendly. He really More

by MC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan , Mark Schatz, John Flikkema III
Apr 04, 2018 -

Fox Chrysler Dodge Jeep Ram - New Cars responded

Thanks for taking the time to write this review!

April 03, 2018

Jeep Service Marie was AMAZING! Her communication regarding the work needing to be done to my Jeep was leaps and bounds beyond the service I have experienced at an More

by SJCommander
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marie Gibson
Apr 04, 2018 -

Fox Chrysler Dodge Jeep Ram - New Cars responded

Thanks, from Marie, and from VF!

April 02, 2018

Helpful and Informative, yet never pressured. Re-creating the image of what a car-buying experience should look like, Dylan Hall takes the time to listen to what's important to the customer. Dyla More

by KayEss
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Duane Klinker, Dylan Hall
May 21, 2018 -

Fox Chrysler Dodge Jeep Ram - New Cars responded

Thanks a million for the great review!

April 02, 2018

Minivan buying made easy Dylan was the consummate professional and possessed a wealth of knowledge. He was incredibly accommodating to my whole family. He promptly answered al More

by Rbridges13
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dylan Hall
Apr 04, 2018 -

Fox Chrysler Dodge Jeep Ram - New Cars responded

Thanks a ton!

March 30, 2018

Fantastic! Don was fantastic to work with and provided excellent service! I appreciated the thorough knowledge on all vehicles that we considered.I highly recomm More

by cmullins1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don Hauck
Apr 04, 2018 -

Fox Chrysler Dodge Jeep Ram - New Cars responded

Thanks Chris!

March 30, 2018

Service Had to go back numerous times for repairs done that did not fix problem initially went in for. Shotty work. Very high pricing. I believe had major ca More

by Car
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Joseph Confer
Apr 04, 2018 -

Fox Chrysler Dodge Jeep Ram - New Cars responded

Please reach out to the Service Director, John Flikkema IV. We cannot tell from your screen name who you are and we would like to rectify this situation, if possible. 616-363-9031.

March 30, 2018

They never gave up! There were multiple things that could have caused the battery drainage, even after a new battery was installed. Rick A., the service advisor, and Eric More

by Steve
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric, the machanic., Rick Almond
Apr 04, 2018 -

Fox Chrysler Dodge Jeep Ram - New Cars responded

Thank you Steve!

March 28, 2018

Excellent trustworthy Service What a pleasure to work with the Van Andel & Flikkema service department. The staff is always helpful, knowledgeable and so friendly. I actually loo More

by Katrinka
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joseph Confer
Apr 04, 2018 -

Fox Chrysler Dodge Jeep Ram - New Cars responded

Thanks for the kind review!

March 26, 2018

Great Knowlegable Service In a short amount of time Joseph was able to figure out the problem I was having with my Jeep. Thank-you for solving my problem! More

by fourwheels
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joseph Confer
Mar 26, 2018 -

Fox Chrysler Dodge Jeep Ram - New Cars responded

Thanks for the great review!

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