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Fox Chrysler Dodge Jeep Ram - New Cars
Grand Rapids, MI
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A terrific experience buying a new car Don was very helpful. He was respectful and helpful. He explained the benefits of the car, how it operated and what we needed to bring to the dealer Don was very helpful. He was respectful and helpful. He explained the benefits of the car, how it operated and what we needed to bring to the dealership to close the deal. He was timely, let us drive the car to get a feel of how it operates, and pointed out a good route to take. More
Thank you, Mark! We would highly recommend Mark Schatz for anyone looking to buy a vehicle. He was very accessible, knowledgeable, personable and friendly. He really We would highly recommend Mark Schatz for anyone looking to buy a vehicle. He was very accessible, knowledgeable, personable and friendly. He really went out of his way to make everything right for us throughout the whole buying process. More
Jeep Service Marie was AMAZING! Her communication regarding the work needing to be done to my Jeep was leaps and bounds beyond the service I have experienced at an Marie was AMAZING! Her communication regarding the work needing to be done to my Jeep was leaps and bounds beyond the service I have experienced at another dealership. Van Andel & Flikkema is now the #1 place we will bring our Jeeps for service. Thank you Marie! More
Helpful and Informative, yet never pressured. Re-creating the image of what a car-buying experience should look like, Dylan Hall takes the time to listen to what's important to the customer. Dyla Re-creating the image of what a car-buying experience should look like, Dylan Hall takes the time to listen to what's important to the customer. Dylan asks the right questions, and takes each answer to heart. He then uses this information to quickly and accurately establish a plan that results in 100% satisfaction. Dylan is consistently easy to reach, he conducts himself professionally, and never seems pushy. I appreciate that Dylan was respectful of my time. He was always willing to offer as much detail as needed, but never too much. Dylan was not my usual "car-guy" but I gave him a shot... and it worked out great! More
Minivan buying made easy Dylan was the consummate professional and possessed a wealth of knowledge. He was incredibly accommodating to my whole family. He promptly answered al Dylan was the consummate professional and possessed a wealth of knowledge. He was incredibly accommodating to my whole family. He promptly answered all questions and was never pushy. We’re now the proud owners of a 2018 Chrysler Pacifica. More
Fantastic! Don was fantastic to work with and provided excellent service! I appreciated the thorough knowledge on all vehicles that we considered.I highly recomm Don was fantastic to work with and provided excellent service! I appreciated the thorough knowledge on all vehicles that we considered.I highly recommend him if you are looking for a new vehicle! More
Service Had to go back numerous times for repairs done that did not fix problem initially went in for. Shotty work. Very high pricing. I believe had major ca Had to go back numerous times for repairs done that did not fix problem initially went in for. Shotty work. Very high pricing. I believe had major car problem due to not doing car repair correctly, and could have been serious accident had I been driving down the highway when wheel came off car. And if it was not due to car repair, they should have noticed any issues while working in that exact same area of car. More
They never gave up! There were multiple things that could have caused the battery drainage, even after a new battery was installed. Rick A., the service advisor, and Eric There were multiple things that could have caused the battery drainage, even after a new battery was installed. Rick A., the service advisor, and Eric, the mechanic, collaborated until they found the problem's source. It wasn't an easy fix. But they never gave up. The dealership in general, is great. Courteous people from Service dept. to cashier, to receptionist. They really care about the customer. The pricing was very fair. More
Excellent trustworthy Service What a pleasure to work with the Van Andel & Flikkema service department. The staff is always helpful, knowledgeable and so friendly. I actually loo What a pleasure to work with the Van Andel & Flikkema service department. The staff is always helpful, knowledgeable and so friendly. I actually look forward to our visits! More
Great Knowlegable Service In a short amount of time Joseph was able to figure out the problem I was having with my Jeep. Thank-you for solving my problem! In a short amount of time Joseph was able to figure out the problem I was having with my Jeep. Thank-you for solving my problem! More