
Fox Chevrolet
Rochester Hills, MI
Filter Reviews by Keyword
By Type
Showing 633 reviews
I flew 2,000 miles from California, bought a Pre-Owned Corvette, drove it back 2,300 miles and it was worth it! Bill Fox Chevrolet is the BEST care dealership I have ever dealt with. What makes them the Corvette, drove it back 2,300 miles and it was worth it! Bill Fox Chevrolet is the BEST care dealership I have ever dealt with. What makes them the best is they listen to what the CUSTOMER WANTS , then the whole Fox team works together to make it happen. Corvette Certified Joe Beccari listened to everything I wanted and along with and Pre-Owned Sales Manager Jeffrey Hemeryck made it happen. I wanted to look the underside of the car (Californians always hear about salt damage). It was on the lift and ready for me in a flash, After a test drive and no red flags I was driving back to California with object of my desire since I was 15 years old. Total transaction time ~1hr. Amazing Bottom Line: In business, he who satisfies the customer 1st wins. Bill Fox Chevrolet is a Customer Satisfaction Machine! Mark D. Redlands , California More
Bill Fox Service team(Tony) stayed a few minutes after close so I could bring my car in since engine light was on and I was having difficulty accelerating. That made it easier for me on Monday to rent a c close so I could bring my car in since engine light was on and I was having difficulty accelerating. That made it easier for me on Monday to rent a car and get to work. He explained the issue, how it would be fixed and had my car done in one day. More
Great service, very understanding salespeople. Steve is a rockstar. I will refer all my friends and family there. Literally the most seamless transition I could’ve had. rockstar. I will refer all my friends and family there. Literally the most seamless transition I could’ve had. More
I have always had great service at Bill Fox, they do what they say, on time, and at a reasonable cost. I have bought and leased several autos from them they say, on time, and at a reasonable cost. I have bought and leased several autos from them More
Efficient Service Agent friendliness is critical. I can tolerate just about anything, even price and other anomolies but if the service rep lacks people skills, satisf Agent friendliness is critical. I can tolerate just about anything, even price and other anomolies but if the service rep lacks people skills, satisfaction goes down. More
Excellent service Rodents chewed wiring and harness under the hood two different times in about a month. First incident caused problems with antilock braking system and Rodents chewed wiring and harness under the hood two different times in about a month. First incident caused problems with antilock braking system and stabilitrack (9 wires chewed) Second incident messed up ignition (car would not start), drained one cell in battery and caused several other electrical mess ups (badly chewed wiring harness). Bill Fox Chevrolet Service team did an excellent job getting my car up and running smoothly as always. I have great confidence in their expertise. Jayson McGuire, Assistant Service Manager is my go-to guy whenever I have questions or problems with my car. More
Purchase 2020 Equinox I worked with Keith Stadwick. He was very knowledgeable, helpful, and friendly. He is the best consultant with whom I have ever worked.in 50 years o I worked with Keith Stadwick. He was very knowledgeable, helpful, and friendly. He is the best consultant with whom I have ever worked.in 50 years of buying cars. More
Repair Service Recently I took my 2018 Silverado in for a defective bumper (chrome). Initially, it was thought GM would not cover this replacement. My salesman Tom P Recently I took my 2018 Silverado in for a defective bumper (chrome). Initially, it was thought GM would not cover this replacement. My salesman Tom Peters got involved and with the help of the General Manager Mark, the dealership covered the repair. Once again Fox Chevrolet came through! They put the customer first and addressed my concern. I highly recommend Bill Fox for your vehicle needs. More
Thank you so much. Was so happy that I was not ignored being a woman and being older. Nick was very gracious and willing to work with any questions I had. Thank you for a great experience! I will pass the being a woman and being older. Nick was very gracious and willing to work with any questions I had. Thank you for a great experience! I will pass the word! More
Window Regulator Malfunction My passenger window regulator motor seized up and the window was stuck in the open position. I took it in to service and Jayson McGuire took good car My passenger window regulator motor seized up and the window was stuck in the open position. I took it in to service and Jayson McGuire took good care of me and explained what was needed to get it operational again. Jayson was able to get the new part needed and kept me informed of the repair progress. My vehicle was repaired and returned to me the same day. Jayson McGuire is a Pro at servicing his customers and he is the Best of the Best. .... Well Done Jayson !!! More