Fox Chevrolet
Rochester Hills, MI
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Last week I called Fox Chevrolet and made a service appointment with Todd Stone for TUE the 19th. He was very professional and called me when my car was ready. 🦊😁 appointment with Todd Stone for TUE the 19th. He was very professional and called me when my car was ready. 🦊😁 More
From the very beginning everyone was attentive and courteous. I was immediately greeted the moment I exited my vehicle, and was told someone would assist me in just a moment (which was about 10 second courteous. I was immediately greeted the moment I exited my vehicle, and was told someone would assist me in just a moment (which was about 10 seconds). The staff were knowledgeable and genuinely interested in helping me, including the people in the Parts Department. More
I flew 2,000 miles from California, bought a Pre-Owned Corvette, drove it back 2,300 miles and it was worth it! Bill Fox Chevrolet is the BEST care dealership I have ever dealt with. What makes them the Corvette, drove it back 2,300 miles and it was worth it! Bill Fox Chevrolet is the BEST care dealership I have ever dealt with. What makes them the best is they listen to what the CUSTOMER WANTS , then the whole Fox team works together to make it happen. Corvette Certified Joe Beccari listened to everything I wanted and along with and Pre-Owned Sales Manager Jeffrey Hemeryck made it happen. I wanted to look the underside of the car (Californians always hear about salt damage). It was on the lift and ready for me in a flash, After a test drive and no red flags I was driving back to California with object of my desire since I was 15 years old. Total transaction time ~1hr. Amazing Bottom Line: In business, he who satisfies the customer 1st wins. Bill Fox Chevrolet is a Customer Satisfaction Machine! Mark D. Redlands , California More
Bill Fox Service team(Tony) stayed a few minutes after close so I could bring my car in since engine light was on and I was having difficulty accelerating. That made it easier for me on Monday to rent a c close so I could bring my car in since engine light was on and I was having difficulty accelerating. That made it easier for me on Monday to rent a car and get to work. He explained the issue, how it would be fixed and had my car done in one day. More
Great service, very understanding salespeople. Steve is a rockstar. I will refer all my friends and family there. Literally the most seamless transition I could’ve had. rockstar. I will refer all my friends and family there. Literally the most seamless transition I could’ve had. More
I have always had great service at Bill Fox, they do what they say, on time, and at a reasonable cost. I have bought and leased several autos from them they say, on time, and at a reasonable cost. I have bought and leased several autos from them More
Efficient Service Agent friendliness is critical. I can tolerate just about anything, even price and other anomolies but if the service rep lacks people skills, satisf Agent friendliness is critical. I can tolerate just about anything, even price and other anomolies but if the service rep lacks people skills, satisfaction goes down. More
Excellent service Rodents chewed wiring and harness under the hood two different times in about a month. First incident caused problems with antilock braking system and Rodents chewed wiring and harness under the hood two different times in about a month. First incident caused problems with antilock braking system and stabilitrack (9 wires chewed) Second incident messed up ignition (car would not start), drained one cell in battery and caused several other electrical mess ups (badly chewed wiring harness). Bill Fox Chevrolet Service team did an excellent job getting my car up and running smoothly as always. I have great confidence in their expertise. Jayson McGuire, Assistant Service Manager is my go-to guy whenever I have questions or problems with my car. More