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Fox Chevrolet
Rochester Hills, MI
633 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 633 reviews
December 03, 2019
No free loaner car from Body/Collion shop for 2 weeks. The benefit of purchasing Chevy car at BillFox is that we get free rental-loaner car (regardless owner have rental coverage or not) from day 1 the car The benefit of purchasing Chevy car at BillFox is that we get free rental-loaner car (regardless owner have rental coverage or not) from day 1 the car is brought in for collision damage repair at this dealership. I was denied this benefit repeatedly by collision/body shop desk for over 2 weeks. However, after I talked to manager 2 weeks after the car was given in body shop, the free loaner car was given to me just 3 days before my repaired car was delivered to me on 20th day. This is very nasty. More
by rahath
Employees Worked With
Body shop person not listed.
December 01, 2019
2019 Malibu LT Overall the purchase experience at Bill Fox Chevrolet was very good. The car that we purchased is what we were looking for. We will keep your dealer Overall the purchase experience at Bill Fox Chevrolet was very good. The car that we purchased is what we were looking for. We will keep your dealership in mind for our next car purchase. Thank you to Bill Fox Chevy and GM for the rebates and discounts given to us! Judith Haapasaari More
by haapasaari
Employees Worked With
Nicolo Serra & John from Finance
December 01, 2019
Arrived home after dealer battery instalation raised hood to add washer fluid and noticed the plastic covers on battery were not installed properly cost me $50.00 labor and I had to put them on again myself! to add washer fluid and noticed the plastic covers on battery were not installed properly cost me $50.00 labor and I had to put them on again myself!!!!!!! More
by jsadamo
Employees Worked With
Chris Baker
December 01, 2019
This is the second vehicle we leased there. We have worked with Fred George both times. He is honest, very thorough, and explains everything really well. He makes sure that everything is set up corre worked with Fred George both times. He is honest, very thorough, and explains everything really well. He makes sure that everything is set up correctly and that we understand all the features. He also helped me enroll in the my GM rewards program. The dealership leasing agent Dawn was also very thorough in offering additional services and information on the vehicle. Overall a great experience. We will be back in the future!! Fred George made our experience excellent 😊 More
by Kathy Zammit
Employees Worked With
Fred George, Dawn Simon
November 26, 2019
You need to teach tour service staff some basic manners and let them know they get paid to do their job properly! I took my car for a free pitstop service which includes car wash and car is so dirty and up and let them know they get paid to do their job properly! I took my car for a free pitstop service which includes car wash and car is so dirty and upon complaining service man started arguing and misbehaved! More
by Malik
Employees Worked With
Jayson Mcguire, Jim Henson
November 25, 2019
Joe Dipatrani did an excellent job reviewing the vehicle’s accessories with my daughter. He made the buying experience stress free and I would highly recommend him to others. vehicle’s accessories with my daughter. He made the buying experience stress free and I would highly recommend him to others. More
by Cmcdowell.home
Employees Worked With
Joe DiTrapani
November 22, 2019
Last week I called Fox Chevrolet and made a service appointment with Todd Stone for TUE the 19th. He was very professional and called me when my car was ready. 🦊😁 appointment with Todd Stone for TUE the 19th. He was very professional and called me when my car was ready. 🦊😁 More
by Jc1934
Employees Worked With
Todd Stone
November 19, 2019
From the very beginning everyone was attentive and courteous. I was immediately greeted the moment I exited my vehicle, and was told someone would assist me in just a moment (which was about 10 second courteous. I was immediately greeted the moment I exited my vehicle, and was told someone would assist me in just a moment (which was about 10 seconds). The staff were knowledgeable and genuinely interested in helping me, including the people in the Parts Department. More
by Hans917
Employees Worked With
Tony Marsiglia
