Fox Chevrolet
Rochester Hills, MI
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We were very pleased with Steve and the experience that he gave us. When presented with our expectations, he was able to come up with options to keep the deal moving and on budget. We were not happy with he gave us. When presented with our expectations, he was able to come up with options to keep the deal moving and on budget. We were not happy with the condition of the car. When I got into the vehicle it immediately gave me a message that the washer fluid was low. This same message was displayed during our test drive last night. I expected that it would’ve been remedied, but it was not. Very disappointing. Steve has me pull into the service department and we got it fixed. Again nice job Steve. I hope that this is not an indication of the level of attention to detail we can expect moving forward. This indicated to me that you really did t care what condition you handed the car over in. Really poor service from that standpoint. We have had very good response from Jayson and the service team in the past and hope that this is not an indication that we need to take our service business elsewhere. Overall happy with the sales team but marginal on how the car was turned over. Please pay attention to the little things...they matter! More
My experience with bill fox is excellent. Natalie Ray did a great job for me. Ron brown also excellent. Thank you and see you in a few years. a great job for me. Ron brown also excellent. Thank you and see you in a few years. More
The service department is great! Jayson my service guy is always pleasant and upbeat and helpful! They take good care and are very knowledgeable. They go above and beyond in my opinion!!! is always pleasant and upbeat and helpful! They take good care and are very knowledgeable. They go above and beyond in my opinion!!! More
Everyone was very friendly and efficient. This lease process was the best experience i’ve had of my last four leases. I will definitely be back again. Thanks Joe process was the best experience i’ve had of my last four leases. I will definitely be back again. Thanks Joe More
Good shopping experience as usual thanks to Fred George. This is my sixth vehicle with Fred at Fox Chevrolet. Looking forward to more new vehicles in the near future George. This is my sixth vehicle with Fred at Fox Chevrolet. Looking forward to more new vehicles in the near future More
My experience started with an on online inquiry for the new Chevy blazer. Kevin responded promptly and was wonderful and answered all my questions. He also had no problem communicating via email and text d new Chevy blazer. Kevin responded promptly and was wonderful and answered all my questions. He also had no problem communicating via email and text due to my job and inability to talk on the phone. The finance dept was also amazing and unfortunately I don’t remember his name. Overall my experience with Kevin and bill fox staff was the best that I have ever had in getting a new vehicle. Thank you!! I love my new blazer!! More
Satisfied with service although repairs were too expensively and did not got the car on the same day so bit unsatisfied on with that. Service hi was not available for repair for the same day expensively and did not got the car on the same day so bit unsatisfied on with that. Service hi was not available for repair for the same day More
New purchase and recent service trips. I have purchased six cars from Tom Peters. Yesterday was the latest one a 2020 Blazer. Tom was great to work with as always. Dawn Simon worked with I have purchased six cars from Tom Peters. Yesterday was the latest one a 2020 Blazer. Tom was great to work with as always. Dawn Simon worked with us to finish up the paperwork for the purchase. She was very nice and helpful. A few weeks ago we had some service done on our 2013 Impala. Jayson did a great job helping my wife through the process. More
Great price, great service from Joe D in sales All info was provided, questions answered, price was outstanding. Delivery and paper work was all correct and done in a timely manner. Would buy ther All info was provided, questions answered, price was outstanding. Delivery and paper work was all correct and done in a timely manner. Would buy there again. More