
Fox Chevrolet
Rochester Hills, MI
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Excellent Very good answered all questions I had . They were very knowledgeable about product demonstrated features on vehicle and other available options that Very good answered all questions I had . They were very knowledgeable about product demonstrated features on vehicle and other available options that I wanted plus other options available. More
Great to deal with!!! Leasing a Tahoe from Bill Fox Chevrolet was a big step for me as I have always driven Ford Expeditions and was not sure I wanted to make the change bu Leasing a Tahoe from Bill Fox Chevrolet was a big step for me as I have always driven Ford Expeditions and was not sure I wanted to make the change but thought it was worth taking a look. Our sales person was Darrin and he was so accommodating, informative and helpful. Everyone we dealt with at the dealership was helpful and friendly. It was obvious they have a great team that work cohesively to make it work for the customer. We love the Tahoe and I WOULD HIGHLY RECOMMEND them to anyone looking for a new or leased car. More
Easy access, fast responce Appreciated the simple polite professional support she gave me in the service lane. Personally met me and walked with me back to service to check out Appreciated the simple polite professional support she gave me in the service lane. Personally met me and walked with me back to service to check out. Also appreciated her handling payment with finance. Gorgeous comfy waiting room. More
Great service .clean friendly, fast. Appointment was on time . Washed vehicle. Nice lounge hot coffee. Service people greeted you. Explained service when I asked a .clean friendly, fast. Appointment was on time . Washed vehicle. Nice lounge hot coffee. Service people greeted you. Explained service when I asked a question. More
Routine oil change and tire rotation Great mechanical service and outstanding customer service. Very clear about what they are doing to your vehicle and how much services will cost up fro Great mechanical service and outstanding customer service. Very clear about what they are doing to your vehicle and how much services will cost up front. Super quick too. Very accommodating to make an appointment work for your schedule. More
Very helpful Bill Fox Chevrolet was a wonderful experience! I had a wonderful experience with Carol Perry! She was kind and understanding! We will definitely recom Bill Fox Chevrolet was a wonderful experience! I had a wonderful experience with Carol Perry! She was kind and understanding! We will definitely recommend and return to Bill Fox Chevrolet. More
I found a great lease at Fox Chevrolet I walked in and needed to get a car that day! My sales person was Daniel Carter and he made it happen. He made the whole process so easy and I was in I walked in and needed to get a car that day! My sales person was Daniel Carter and he made it happen. He made the whole process so easy and I was in and out with a brand new Chevy Trax. The dealership gave me the EXACT price I wanted. I couldn't be happier! More
Service Great service advisor. Very customer focused and advised me of rebates that were available before and after. I make all my appointments with Jason and Great service advisor. Very customer focused and advised me of rebates that were available before and after. I make all my appointments with Jason and have recommended him to others with much success. More
Terrible service in the service department The service department is TERRIBLE! They over charge for everything and the customer service is awful. I’ve purchased 2 car from Bill Fox Chevy within The service department is TERRIBLE! They over charge for everything and the customer service is awful. I’ve purchased 2 car from Bill Fox Chevy within the last 2 years and I’ve only taken both cars to Bill Fox Chevy for all services and several times they had to fix the same issue more than once. I’m never going back for any service . The service rep danna has a horrible attitude problem and she’s very rude. She doesn’t give any sympathy when something is wrong with your car or try to work with you on getting services fixed or paid for. I’ve gotten danna 2x and received he same terrible service. More
Organized and personable Everything was so organized and simple. The dealership was clean and everyone was very kind and professional. I felt comfortable and reassured that an Everything was so organized and simple. The dealership was clean and everyone was very kind and professional. I felt comfortable and reassured that any question or concern I had would be addressed appropriately. More