Fox Chevrolet

Great job The employees at fox were patient and very professional. The repair on my chevy was excellent . They were very accurate on the repair time frame. My o The employees at fox were patient and very professional. The repair on my chevy was excellent . They were very accurate on the repair time frame. My only problem was that they suggested enterprise car rental. I took that advice and was very disappointed. My suggestion is do not fecommend a car rental. Company More

First time leasee These guys were great. They listened to my wants and steered clear of what I didn’t want in a vehicle. I’m very pleased with the outcome. These guys were great. They listened to my wants and steered clear of what I didn’t want in a vehicle. I’m very pleased with the outcome. More

Oil change Just drove up without an appointment and Tony was very helpful in getting the work done and out within an hour. Very friendly and efficient. Just drove up without an appointment and Tony was very helpful in getting the work done and out within an hour. Very friendly and efficient. More

Rude Assistant Service Manager We were having issues with our leased 2018 Silverado Z71 so we took it to Fox for service. We had purchased vehicles and had service done before at th We were having issues with our leased 2018 Silverado Z71 so we took it to Fox for service. We had purchased vehicles and had service done before at this location with absolutely no issues. The assisant service manager Jayson indicated that all of the Silverados have the issue we were having and that the tech service hotline wouldn't approve any further service. My husband continued to question how we could resolve the issue. Jayson acted increasingly irratated with my husband, rolling his eyes and speaking rudely. Then he turned around to another person and loudly indicated how "ridulous and unbelievable" my husband was being. It was completely unprofessional and we will not be returning. More

Excellent Customer Care and Service Todd delivered on investigating and solving my cars issue - which was caused by another repair shop. He was honest, sincere, and knowledgeable. Thank Todd delivered on investigating and solving my cars issue - which was caused by another repair shop. He was honest, sincere, and knowledgeable. Thank you Todd! More

Oil Change The final results ended up fine. I was less than impressed by the lack of acknowledgment by any of the staff (the porter was the only one to actuall The final results ended up fine. I was less than impressed by the lack of acknowledgment by any of the staff (the porter was the only one to actually make eye contact and offer a greeting) Gave the impression of extremely bored in their jobs or that I was disturbing them and they were doing me a favor. This was a major departure from the good experience I had 6 months ago. More

Buying a new car Courteous and professional. Phil Patterson was very helpful and took time to familiarize me with my new Equinox . Dawn clearly explained the financin Courteous and professional. Phil Patterson was very helpful and took time to familiarize me with my new Equinox . Dawn clearly explained the financing options to insure adequate protection for the vehicle. More

Went in for oil change Ronald Broadwater was a very friendly service person I had a very good experience at the Dealership .I would recommend the Dealership to my family and Ronald Broadwater was a very friendly service person I had a very good experience at the Dealership .I would recommend the Dealership to my family and friends More

The collision damage estimator was not helpful StateFarm insurance located this dealer for me to have them estimate my collision damage on my vehicle but I never received an estimate he said I won’ StateFarm insurance located this dealer for me to have them estimate my collision damage on my vehicle but I never received an estimate he said I won’t give you a repair estimate unless you drop off your vehicle I’m not gonna waste my time His name Alex Osip And I have the right to take it anywhere I want so he can’t write a Repaire estimate then how he’s going to fix my vehicle I don’t recommend no one to deal with them More

Setvice in and out Took my mother in laws Malibu for check engine light. Diagnosed and fixed in one hour. Great service by the service agent and the technician...well Took my mother in laws Malibu for check engine light. Diagnosed and fixed in one hour. Great service by the service agent and the technician...well done. I have purchased several vehicles through Bill Fox Chevrolet; their service is a main reason for my return! More