
Fox Chevrolet
Rochester Hills, MI
Filter Reviews by Keyword
By Type
Showing 633 reviews
Great My service writer was very nice and answered all my questions and my concerns. I have had my engine light come on and offered me one of there cars so My service writer was very nice and answered all my questions and my concerns. I have had my engine light come on and offered me one of there cars so they could see if it would come back on but I told I would just bring it back if it happened again More
My first time at dealership, and I appreciate the service I appreciate the service I received. Everyone at Bull Fox was very friendly and helpful. The atmosphere in the waiting room was upbeat and friendly I appreciate the service I received. Everyone at Bull Fox was very friendly and helpful. The atmosphere in the waiting room was upbeat and friendly More
Best Experiece with Car Dealer Keith was very courteous, patient and helpful as we leased our first car! John, the financial contact was also very pleasant & helpful. We are confi Keith was very courteous, patient and helpful as we leased our first car! John, the financial contact was also very pleasant & helpful. We are confident we made a positive decision! More
Terrible customer service in service department The service advisor who dis my intake was on time off the afternoon and day after I dropped my car off for oil change and check engine light review. N The service advisor who dis my intake was on time off the afternoon and day after I dropped my car off for oil change and check engine light review. Nobody called to advise me what was going— therefore I called to ask status of vehicle after not hearing anything about the car for two days after dropping it off. When I called to inquire, explaining I had not heard anything, Todd asked me very rudely ‘so why are you calling?’ and refused to look up status, saying he was busy and I would have to talk to someone else. After multiple calls and being placed on hold for more than 10 minutes at a time, i finallu reached the service manager, who stated that this was not Todd’s first instance Of rudeness. I frankly am Not sure why he still works there if this is his normal bad attotude. I have not previously received poor service from this dealer, but I will not likely be returning there again after this experience. Tony-who was my initial service advisor, was very nice and helpful- this review is not a reflection of him. More
Easy in and out at Fox. Daniel is the nicest guy and made sure every one of my questions were/was answered. Thanks so much! at Fox. Daniel is the nicest guy and made sure every one of my questions were/was answered. Thanks so much! More
Great experience! Thank you to Keith Stadwick for finding the right car for my wife! You were very patient and worked to get us the best lease price possible. We will r Thank you to Keith Stadwick for finding the right car for my wife! You were very patient and worked to get us the best lease price possible. We will return. More
Always helpful-always friendly-look our for customers Fred always looking out for me as a repeat customer. Speedy & friendly Helps me find the best price-value for my needs. Quick with his service. Fred always looking out for me as a repeat customer. Speedy & friendly Helps me find the best price-value for my needs. Quick with his service. More
Another great lease experience with Bill Fox Chevrolet I recently leased my 5th vehicle from Bill Fox Chevrolet, and once again it was a great experience. I was able to get the vehicle I wanted and with a I recently leased my 5th vehicle from Bill Fox Chevrolet, and once again it was a great experience. I was able to get the vehicle I wanted and with a prompt delivery. Kevin Yencer in sales was very helpful with answering questions and responding very quickly with any feedback I needed. The experience went very smoothly, as it has with all the vehicles I have leased through this dealership. More
Excellent Keith was excellent and thorough in the entire transaction.i would highly recommend him to friends and family. I want to thank him for all that he di Keith was excellent and thorough in the entire transaction.i would highly recommend him to friends and family. I want to thank him for all that he did. More
Very rude customer service. Had my car towed to dealership. They called me with a repair estimate. I told them that I didn't want my car fixed. I thought about and changed my Had my car towed to dealership. They called me with a repair estimate. I told them that I didn't want my car fixed. I thought about and changed my mind. When I called back I was told my car wasn't there and never was. I must be mistaken, they always do a work order. There was no work order for my car. I insisted that my car was towed to Bill Fox to be repaired. Service said they would check my VIN number on the cars on the lot. They found my car, NO WORK ORDER. I never even received an apology. I did have my car repaired. Very disappointed. This is not how customers should be treated. More