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Fox Chevrolet

Rochester Hills, MI

4.6
633 Reviews

725 South Rochester Rd.

Rochester Hills, MI

48307

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Showing 633 reviews

November 13, 2018

Great My service writer was very nice and answered all my questions and my concerns. I have had my engine light come on and offered me one of there cars so More

by Rhiannon77
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Marsiglia
Nov 13, 2018 -

Fox Chevrolet responded

Rhiannon, thank you so much for the review of your service experience. Thank you for your business.

November 13, 2018

My first time at dealership, and I appreciate the service I appreciate the service I received. Everyone at Bull Fox was very friendly and helpful. The atmosphere in the waiting room was upbeat and friendly More

by Denise
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Stone
Nov 13, 2018 -

Fox Chevrolet responded

Denise, thank you very much for the review of our service department. Thank you for your business.

November 12, 2018

Best Experiece with Car Dealer Keith was very courteous, patient and helpful as we leased our first car! John, the financial contact was also very pleasant & helpful. We are confi More

by Fran425
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Sharer... A family friend encouraged us to go with Bill Fox because he works there and knows they are great! John in Finance was also awesome!, Keith Stadwick
Nov 12, 2018 -

Fox Chevrolet responded

Fran, thank you for the review of Kevin, Jon, and your sales experience. Thank you for your business.

November 06, 2018

Terrible customer service in service department The service advisor who dis my intake was on time off the afternoon and day after I dropped my car off for oil change and check engine light review. N More

by .
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Tony Marsiglia, Todd Stone, Ron Griffin
Nov 12, 2018 -

Fox Chevrolet responded

We are so sorry about your recent service visit. Our goal is to have all of our customers leave completely satisfied and continue to use our services. At times we may fall short, but always use these instances as ways to help us continue to improve.

November 02, 2018

Easy in and out at Fox. Daniel is the nicest guy and made sure every one of my questions were/was answered. Thanks so much! More

by Chevy100
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Carter, Dave Koss
Nov 02, 2018 -

Fox Chevrolet responded

Thank you so much for the review of Daniel and your sales experience. Thank you for your business.

November 01, 2018

Great experience! Thank you to Keith Stadwick for finding the right car for my wife! You were very patient and worked to get us the best lease price possible. We will r More

by Allen22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Stadwick
Nov 01, 2018 -

Fox Chevrolet responded

Allen, thank you for the review of Keith and your sales experience. Thank you for your business.

October 29, 2018

Always helpful-always friendly-look our for customers Fred always looking out for me as a repeat customer. Speedy & friendly Helps me find the best price-value for my needs. Quick with his service. More

by Kbc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fred George, Dawn Simon
Oct 29, 2018 -

Fox Chevrolet responded

Hello KBC, thank you for the kind words about Fred and your sales experience. Thank you for your business.

October 22, 2018

Another great lease experience with Bill Fox Chevrolet I recently leased my 5th vehicle from Bill Fox Chevrolet, and once again it was a great experience. I was able to get the vehicle I wanted and with a More

by Chevyguy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Yencer
Oct 23, 2018 -

Fox Chevrolet responded

Hello Chevyguy, Thank you so much for the review of Kevin and your sales experience. Thank you for your business.

October 09, 2018

Excellent Keith was excellent and thorough in the entire transaction.i would highly recommend him to friends and family. I want to thank him for all that he di More

by 17186 Buckingham
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Stadwick
Oct 10, 2018 -

Fox Chevrolet responded

Thank you so much for the review of Keith and your sales experience. Thank you for your business.

October 04, 2018

Very rude customer service. Had my car towed to dealership. They called me with a repair estimate. I told them that I didn't want my car fixed. I thought about and changed my More

by Badservice
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Brad Bednarski
Oct 08, 2018 -

Fox Chevrolet responded

We are so sorry about your experience. Yes, every vehicle should have a repair order written up not only for scheduling but for tracking as well. We will assure that this does not occur in the future. We are very sorry for the confusion that we caused, please accept our apologies. Our service manager will be reaching out to discuss. Thank you very much for your business, and again so very sorry.

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