Fox Chevrolet

Excellent service in a beautiful facility! I think the service department, especially Jasyn is such a pleasure to deal with. He always goes up and beyond explaining what my car needs and the re I think the service department, especially Jasyn is such a pleasure to deal with. He always goes up and beyond explaining what my car needs and the reasoning. He never makes you feel dumb for not knowing about my vehicle More

Oil change & tire rotation Bill Fox is conveniently located for me. The employees are friendly & accommodating. The work is performed within a very efficient timeframe. I would Bill Fox is conveniently located for me. The employees are friendly & accommodating. The work is performed within a very efficient timeframe. I would highly recommend their service department based upon my experiences. More

Top for service Tony was very helpful and responded quickly to all my questions - even if he had answered the question previously. He was very patient with me. Tony was very helpful and responded quickly to all my questions - even if he had answered the question previously. He was very patient with me. More

Teri Sortzi Malibu Lease Joe DiTrapani is an excellent salesperson. It's a pleasure working with him. He's very professional, friendly, and efficient. Joe also gave us a $25 c Joe DiTrapani is an excellent salesperson. It's a pleasure working with him. He's very professional, friendly, and efficient. Joe also gave us a $25 certificate for the Rochester Chop House because we were going to dinner for anniversary that same day, which was a really nice touch. More

Great Experience It was wonderful working with the staff at Bill Fox. From the sale staff to management, everyone was friendly and courteous. They took care of all the It was wonderful working with the staff at Bill Fox. From the sale staff to management, everyone was friendly and courteous. They took care of all the small details like contacting my insurance, and getting my plates ordered. Best car buying experience I have had. More

Never Disappointed The staff is extremely friendly and knowledgeable.My car car is always fixed right the first time and delivered when promised.I have referred numerous The staff is extremely friendly and knowledgeable.My car car is always fixed right the first time and delivered when promised.I have referred numerous friends to the dealership. More

Service My Service Advisor, Jason has been taking care of my vehicle for 8 years. His dedication to customer service has caused me to recommend others to the My Service Advisor, Jason has been taking care of my vehicle for 8 years. His dedication to customer service has caused me to recommend others to the dealership for service work. More

purchase lease vehicle great experiemce great and quick experience will definitely be back nick found exactly what we were looking for easy and quick sale completion at the dealership t great and quick experience will definitely be back nick found exactly what we were looking for easy and quick sale completion at the dealership thanks More

Overall mediocre I took my car in for 2 insurance claims to fix body work. When I dropped off my car and asked for an estimated day it would be finished, I was told "C I took my car in for 2 insurance claims to fix body work. When I dropped off my car and asked for an estimated day it would be finished, I was told "Could be tomorrow, could be next month." In my opinion, that's an unacceptable answer, but I had used this body shop before with no issues so I continued with my repairs. When I picked up my car (it took a week, so I'm happy with the timing at least) it was poorly detailed - a layer of dust on all seats, and interior was spot-wiped (my entertainment screen and my dashboard gauges). However, I was willing to look past this as I didn't pay them for their detailing but for their body work. I inspected the exterior before leaving and it looked good. However, I vacuumed my car that weekend (since the shop couldn't be bothered to remove the dust they caused) and noticed the inside handle on the side they had worked on was not flush with the rest of the interior, as compared to the side that didn't need work. I had to return the next business day for my door to be put on properly. I took my car to a Chevy-associated body shop because I figured they would know my Chevy best, but they didn't even reinstall the door correctly. Overall, extremely mediocre service. I'm giving 2 stars because at least the exterior body work was done well, but their customer service and post-work detailing leaves much to be desired. More

Excellent Second time leasing a vehicle for this dealership. Very happy with service, knowledge, and of course free oil change. Highly recommendable, and we wil Second time leasing a vehicle for this dealership. Very happy with service, knowledge, and of course free oil change. Highly recommendable, and we will be returning. More