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Fox Ann Arbor Nissan

Ann Arbor, MI

4.9
23 Reviews

3977 Jackson Rd

Ann Arbor, MI

48103

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Showing 23 reviews

March 22, 2024

Alright, so let me tell you about my experience buying a car from Fox Ann Arbor Nissan with Umer as my salesman. First off, Umer was just awesome to work with. He's super chill, you know? Like, not pushy at More

by Becky V.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Umer
Mar 25, 2024 -

Fox Ann Arbor Nissan responded

Thank you so much for taking the time to provide such great feedback, Becky. Our primary focus is to provide each and every customer with exceptional service. We also strive to answer every question and address every concern and it’s encouraging to know Umer was able to show you our dedicated and personalized service. Don't hesitate to reach out if you have any further questions or needs. Sincerely, Andrew Hatch General Manager ahatch@foxmotors.com

March 20, 2024

Was a very pleasant experience. I had help from Trayan AND Umer on a vehicle, they both were very knowledgeable with the product and were not pushy at all. I will be coming back to More

by Anthony
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Umer and Trayan
Mar 20, 2024 -

Fox Ann Arbor Nissan responded

Congratulations on your new vehicle, Anthony. Thank you for writing such a great review about your experience at our dealership! We appreciate the feedback and are pleased that your experience with Trayan and Umer was so positive. We do our best to make sure all of our customers leave with the right vehicle and we're glad that you're enjoying yours. We look forward to seeing you again. Sincerely, Andrew Hatch General Manager ahatch@foxmotors.com

October 25, 2023

Friendly service staff was able to get me right in. It was a quick and easy experience with options for contactless payment and a comfortable waiting room. I will definitely be going back to this deale More

by Frontiersman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
All
Oct 25, 2023 -

Fox Ann Arbor Nissan responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, Andrew Hatch General Manager ahatch@foxmotors.com

July 14, 2023

Amazing service & sales. E.T my salesman went above & beyond. He was accommodating to my work schedule & patients while I weighed my vehicle decision. More

by Amie
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Emmon Thomas
Jul 17, 2023 -

Fox Ann Arbor Nissan responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Best, Terry Edison, General Sales Manager

May 31, 2023

Didn’t buy a car but ET helped me know the types of cars they had and didn’t push me to buy More

by jslonedestiny
Recommend Dealer
Yes
Employees Worked With
ET
Jun 01, 2023 -

Fox Ann Arbor Nissan responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Best, Joe Pais | General Manager | jpais@foxmotors.com | 734-663-7770

May 31, 2023

Came in to ask a couple questions about some vehicles and E.T greeted me at the door. He was very knowledgeable and gave me some good advice on what type of car I'm actually looking for. Always nice to know More

by tiffanym0864
Recommend Dealer
Yes
Employees Worked With
E.T.
Jun 01, 2023 -

Fox Ann Arbor Nissan responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any questions or concerns. Best, Joe Pais | General Manager | jpais@foxmotors.com | 734-663-7770

May 31, 2023

Needed some help with the touchscreen and navigation in my car. I had a hard time learning how to make sense of it all. ET helped me figure it all out and was very patient with me during the process. Great More

by tiffanym0864
Recommend Dealer
Yes
Employees Worked With
ET
Jun 01, 2023 -

Fox Ann Arbor Nissan responded

Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs, as we are always here to help. Best, Joe Pais | General Manager | jpais@foxmotors.com | 734-663-7770

May 31, 2023

Came in to look around and E. T. answered a lot of questions I had and gave me some good advice on some vehicles I'm trying to decide between. Good to see not all salesman are out More

by paul_k1948
Recommend Dealer
Yes
Employees Worked With
E.T.
Jun 01, 2023 -

Fox Ann Arbor Nissan responded

Reviews like yours are truly a breath of fresh air! The member of the team you have mentioned is truly an invaluable asset and we appreciate everything that they do. We will be sure to pass on your very kind compliments and we encourage you to call or stop by if there is anything else that we can do for you. Best, Joe Pais | General Manager | jpais@foxmotors.com | 734-663-7770

May 19, 2023

I could not be more pleased with my purchase of a new 2023 Nissan Altima from Fox Nissan! I inquired via phone on a discount price they were showing on their website 5/17 and drove 35 miles to meet with More

by Jackson Lini
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
ET
May 22, 2023 -

Fox Ann Arbor Nissan responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Best, Joe Pais | General Manager | jpais@foxmotors.com | 734-663-7770

May 19, 2023

Needed help using remote start and activating my Bluetooth. ET in sales greeted me and helped me. Much appreciated! More

by jslonedestiny
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
ET
May 22, 2023 -

Fox Ann Arbor Nissan responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Best, Joe Pais | General Manager | jpais@foxmotors.com | 734-663-7770

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