Fox Ann Arbor Hyundai

Abysmal after sale customer service On January 20 of this year I returned a lease car and leased another. I had a Hyundai protection plan on the returdned car. I was billed $65 for exce On January 20 of this year I returned a lease car and leased another. I had a Hyundai protection plan on the returdned car. I was billed $65 for excessive wear on the car I returned. As i had a protection plan I began the process of being reimbursed for the $65. This process required that Iontact the finance department of the dealership, Ann Arbor Hyundai. Upon contacting the dealership I was told I needed to talk with a Rick Barret. On or about March 27, 2017 I began leaving messages for Mr. Barret, approximately five or six, and as of today, April 17, 2017 I have not had the minimum courtesy of a call back from anyone from the dealership. Due to the Management at Ann Arbor Hyundai, particularly Mr. Barret, if he exists, my next lease will not be with this dealership. I am fortunate th matter concerns only $65. It will be interesting to see if this review even elicits a response. Either way I will update this review within a week. More

Ricky sherrer Rola did a great job! She gave me out the door pricing and explain the benefits of the car very well. I will be back ! Rola did a great job! She gave me out the door pricing and explain the benefits of the car very well. I will be back ! More

Marvelous experience Rola and the finance employee were outstanding. Very considerate and caring. SUV was in excellent shape and we love our CANYON COOPER color. They gav Rola and the finance employee were outstanding. Very considerate and caring. SUV was in excellent shape and we love our CANYON COOPER color. They gave us excellent directions on the best way to get back to Okemos. More

Keep up the good work. Hyundai Staff in Ann Arbor was excellent. They answered all my questions with great professionalism. My salesperson took her time to go over all the c Hyundai Staff in Ann Arbor was excellent. They answered all my questions with great professionalism. My salesperson took her time to go over all the cool features that the car comes with. I am planning on adding a few extra features when necessary. In the meantime, I can't wait to go back for my first scheduled maintenance. KEEP UP THE GOOD WORK!!! More

2017 Sante Fe Lease Great purchase and sales experience. Responded quickly to questions versus competitive vehicle dealerships ... that's why I bought. Had vehicle with a Great purchase and sales experience. Responded quickly to questions versus competitive vehicle dealerships ... that's why I bought. Had vehicle with all the features I wanted in their inventory. Will buy from them again. More

First Time I'm Driving This Brand - Very Pleased This is the first time I've bought this particular brand (I've spent about 30 years driving one brand), and I've been very pleased with the entire exp This is the first time I've bought this particular brand (I've spent about 30 years driving one brand), and I've been very pleased with the entire experience. The dealer was very courteous and helpful, and listened to me as I explained my needs and wishlist, and was very easy to work with. I look forward to continued visits for service and possible new car purchases in the future. More

2017 santa fe i have purchased five vehicles from ann arbor hyundai. everyone i have come in contact with over the years has been professional. the issues that i ha i have purchased five vehicles from ann arbor hyundai. everyone i have come in contact with over the years has been professional. the issues that i have had have been dealt with in a timely manner and to my satisfaction. More

Outstanding Everyone was friendly and helpful. A 10+ experience. I love my car and the dealership was outstanding. I couldn't be happier. I recommend this dealers Everyone was friendly and helpful. A 10+ experience. I love my car and the dealership was outstanding. I couldn't be happier. I recommend this dealership extremely highly. More

Third Hyundai Greetings, This my third Hyundai Elantra. Ann Arbor Hyundai has been great. My sales lady, Rola, is super friendly and knowledgeable. She took me th Greetings, This my third Hyundai Elantra. Ann Arbor Hyundai has been great. My sales lady, Rola, is super friendly and knowledgeable. She took me through all the steps of both purchasing an new car, and now two leases. Their service department has also been excellent and the cars have been trouble free, giving me both good mileage, comfort and an affordable price point. As always, your mileage may vary! John M. More

Ann Arbor I enjoy the process. It was quite informative and I learned about my vehicle before I pulled off the lot. I look forward to returning to Hyundai Ann A I enjoy the process. It was quite informative and I learned about my vehicle before I pulled off the lot. I look forward to returning to Hyundai Ann Arbor. More