Fox Ann Arbor Hyundai
Ann Arbor, MI
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I hope nothing ever happens to your car after warranty, if so do not take it here. I've spent over $500 trying to get my electric window repaired, buying unnecessary parts being told that it is repaired on if so do not take it here. I've spent over $500 trying to get my electric window repaired, buying unnecessary parts being told that it is repaired only to find out that it was misdiagnosed and I bought parts I did not need. I have the same issue now as I did when I took it in. After being reassured by the service manager himself that it was repaired correctly. I'm not happy with this facility at all. I would hope that all their mechanics are licensed and certified. If this is not handled I will be contacting HMA and the state as well. I hope all their documents are in order. They could get a hefty fine. Not to mention three days lost wages from my job, it is a 3-hour round trip every time I take my car to them. My time is very important to me evidently it is not to them. More
I waited 2 weeks to get an appointment, just to get to my appointment date and not have my car serviced. You see, I made an appointment on line and I put a check mark in the box to have my car picked up and appointment date and not have my car serviced. You see, I made an appointment on line and I put a check mark in the box to have my car picked up and dropped back off for $50.00 dollars. I called to find out if my car was picked up. I was transfered to another number, just to find out that the voice mail was full, so I called the first number again. This time I was given a direct number to the person that would be the overseer of my car. I get his voice mail. I chose not to leave a message, so I called the first number again. The third time I got Edith Henderson on the phone. Edith was the only one who was willing to take the time to help me get the answers I needed. It turned out that no one took the time to see that the car was supposed to be picked up and told Edith to tell me that that information wasn't in the report. More
The most upfront, honest and painless process that we’ve ever been through. We are definitely going to recommend this dealership and our Salesman, James to everyone! ever been through. We are definitely going to recommend this dealership and our Salesman, James to everyone! More
GREAT service and nice people. Patient while my son was late and during his long test drive. No going to see my manager shenanigans . Best new car purchase experience ever! late and during his long test drive. No going to see my manager shenanigans . Best new car purchase experience ever! More
our salesman Lou was very easy to work with. We are so happy with how easy and painless the process was. We will certainly be coming back to Fox Motors for our next vehicle. happy with how easy and painless the process was. We will certainly be coming back to Fox Motors for our next vehicle. More
This company pulls bait and switches and posts wrong prices purposefully online. They are extremely unethical. They will completely waste your time and insult your intelligence, claiming you just didn't prices purposefully online. They are extremely unethical. They will completely waste your time and insult your intelligence, claiming you just didn't understand. More
Novemeber 30, 2017 Purchase Excellent customer service, friendly staff, clean showroom, and they helped me into the car that I wanted. The options they offered and the pricing br Excellent customer service, friendly staff, clean showroom, and they helped me into the car that I wanted. The options they offered and the pricing breakdown were well explained. Everything was done in a timely manner and I drove off the lot in a wonderful new car. More
Fox Ann Arbor Hyundai - 2nd lease car in 10 months Excellent team, understand customer and work tirelessly to get the right vehicle with right content at right cost into customers hands. JD Power lead Excellent team, understand customer and work tirelessly to get the right vehicle with right content at right cost into customers hands. JD Power leading OEM with great fuel efficient products. More