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Fox Ann Arbor Hyundai

Ann Arbor, MI

not yet
rated
139 Reviews

3975 Jackson Road

Ann Arbor, MI

48103

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Showing 139 reviews

September 19, 2024

I hope nothing ever happens to your car after warranty, if so do not take it here. I've spent over $500 trying to get my electric window repaired, buying unnecessary parts being told that it is repaired on More

by phillipcstrong
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mike Elsasser
Sep 23, 2024 -

Fox Ann Arbor Hyundai responded

Our team has acknowledged this review.

February 11, 2024

Our sales person Ryan L was very responsive to our questions and helpful in get us financed. Would buy again from this dealer! More

by macyee22
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ryan Livingston, Carrie
Feb 13, 2024 -

Fox Ann Arbor Hyundai responded

Thank you for leaving this remarkable feedback, Macyee. We appreciate your comments and are happy to hear that Ryan was able to meet your needs. At Fox Ann Arbor Hyundai, we always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you again down the road! Sincerely, Andrew Hatch General Manager ahatch@foxmotors.com

November 21, 2022

Demands $5000. 00 over MSRP. Extortion and price gouging!!!!! Stay away.,scalpers. Other dealers do not demand it More

by jackfreij
Sales Price Transparency
Recommend Dealer
No
Employees Worked With
Alex
Nov 23, 2022 -

Fox Ann Arbor Hyundai responded

Thank you for sharing this review regarding your experience with us. I’d like to discuss this with you further if you could please contact me at your earliest convenience. Best, Joe Pais | General Manager | jpais@foxmotors.com | 734-663-7770

December 16, 2021

I waited 2 weeks to get an appointment, just to get to my appointment date and not have my car serviced. You see, I made an appointment on line and I put a check mark in the box to have my car picked up and More

by sbushong49
Quality Of Work
Recommend Dealer
No
Employees Worked With
Edith Henderson
Dec 20, 2021 -

Fox Ann Arbor Hyundai responded

We appreciate learning about your recent service with us. We strive for a positive experience, and it appears you did not receive that from us. I would appreciate the opportunity to discuss your time spent with us. Please contact me at your earliest convenience so we can work together at resolving this. Sincerely, Joe Pais | General Manager | jpais@foxmotors.com | 734-663-7770

July 11, 2021

The most upfront, honest and painless process that we’ve ever been through. We are definitely going to recommend this dealership and our Salesman, James to everyone! More

by NikkiP
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James
Jul 12, 2021 -

Fox Ann Arbor Hyundai responded

Nikki, we appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Best, Joe Pais | General Manager | jpais@foxmotors.com | 734-663-7770

March 21, 2020

GREAT service and nice people. Patient while my son was late and during his long test drive. No going to see my manager shenanigans . Best new car purchase experience ever! More

by Gildogg
Recommend Dealer
Yes
Employees Worked With
Lou, Samantha
Mar 22, 2020 -

Fox Ann Arbor Hyundai responded

Thank you very much for taking the time to leave us a great review! We are pleased to hear about your great experience at Fox Ann Arbor Hyundai! If there is anything else we can do for you, please feel free to give us a call. Regards, Joe Pais | General Manager | jpais@foxmotors.com

February 23, 2020

our salesman Lou was very easy to work with. We are so happy with how easy and painless the process was. We will certainly be coming back to Fox Motors for our next vehicle. More

by Pbsabreena
Recommend Dealer
Yes
Employees Worked With
Lou
Mar 03, 2020 -

Fox Ann Arbor Hyundai responded

Hello, and thank you for the kind words! We couldn't be happier that you enjoyed your experience here at our dealership and that Lou was there to provide you with such exceptional service! Thank you again and congratulations on your new car. Regards, Joe Pais | General Manager | jpais@foxmotors.com

December 07, 2019

This company pulls bait and switches and posts wrong prices purposefully online. They are extremely unethical. They will completely waste your time and insult your intelligence, claiming you just didn't More

by User23
Recommend Dealer
No
Employees Worked With
Alex
Dec 09, 2019 -

Fox Ann Arbor Hyundai responded

Thank you for reaching out to us, your experience is taken seriously by our entire team. We know our customers’ time is valuable and we understand your point of view.

December 20, 2017

Novemeber 30, 2017 Purchase Excellent customer service, friendly staff, clean showroom, and they helped me into the car that I wanted. The options they offered and the pricing br More

by liretta
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rolla Aridi
November 27, 2017

Fox Ann Arbor Hyundai - 2nd lease car in 10 months Excellent team, understand customer and work tirelessly to get the right vehicle with right content at right cost into customers hands. JD Power lead More

by bickes11
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rola Aridi
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