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Fox Acura of El Paso
El Paso, TX
189 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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189 Reviews of Fox Acura of El Paso
March 04, 2017
Excellent service! Great experience !!!!!! Staff is excellent !!!!!! Fast experience and we weee taken car of . The vehicle is wonderful ! I would highly recommend this Great experience !!!!!! Staff is excellent !!!!!! Fast experience and we weee taken car of . The vehicle is wonderful ! I would highly recommend this location .. friendly business! More
by NewKar
Employees Worked With
Juan Félix and Jose de la Mora
March 03, 2017
Great Experience Great being able to make a deal here in El Paso instead of having to go out of town like we usually do. Bernie, Jose, and Jay were awesome! Great being able to make a deal here in El Paso instead of having to go out of town like we usually do. Bernie, Jose, and Jay were awesome! More
by VB_Acura
Employees Worked With
Bernie Enriquez, Jose Najera, Jay Hernandez
February 06, 2017
My experience with Fox Acura My salesman Bernie Enriquez and his supervisor Jose made our visit an enjoyable one they were very professional and knowledgeable. They made the pro My salesman Bernie Enriquez and his supervisor Jose made our visit an enjoyable one they were very professional and knowledgeable. They made the process go as smooth as it could be although my wife and I were there practically all day at the end of the day we were completely satisfied. More
by David and Jeanne's TLX
Employees Worked With
Bernie Enriquez & his supervisor Jose , Anahi Hernandez
January 27, 2017
Great dealership Excellent service by all personnel. Very friendly and diligent ! We didn't spend more the usual time you spend at a dealership. The process was very q Excellent service by all personnel. Very friendly and diligent ! We didn't spend more the usual time you spend at a dealership. The process was very quick. Got the car we were looking for. More
by Teruel
Employees Worked With
Luis Grajeda , Anahi Hernandez
January 13, 2017
Excellent service Bernie did a great job taking care of us and our vehicle. He made sure it was ready and in the showroom when we came by. He detailed it himself and it Bernie did a great job taking care of us and our vehicle. He made sure it was ready and in the showroom when we came by. He detailed it himself and it looks immaculate. The whole team was very negotiable and gave us an unbeatable price on our new vehicle. Thank you! More
by Peyton.jarrell
Employees Worked With
Bernie, Jose
December 18, 2016
Great Service Luis is familiar with the product he is selling, great attitude and very helpful during the purchasing process. Juan and Jay were also very helpful. I Luis is familiar with the product he is selling, great attitude and very helpful during the purchasing process. Juan and Jay were also very helpful. I will recomend this team in the future Thanks More
by Moni 2017
Employees Worked With
Luis Grajeda
December 10, 2016
Great service from isaac avila love the car. The attention fron Isaac was really good and the deal was awesome . I highly recommend this dealer, the servi service from isaac avila love the car. The attention fron Isaac was really good and the deal was awesome . I highly recommend this dealer, the service and the attention More
by Ivancarlos23
Employees Worked With
Anahi Hernandez
November 12, 2016
Isaac Avila is a great salesman. I have purchased many cars from Fox Acura. Issac is the best salesman I have dealt with. He is a professional in every way possible I have purchased many cars from Fox Acura. Issac is the best salesman I have dealt with. He is a professional in every way possible More
by Gary brooks
Employees Worked With
Anahi Hernandez
October 18, 2016
Poor Communication and Customer Service I've had problems with my vehicle since I purchased it. Nothing major but for some reason I have to provide my own customer service. Today has been a I've had problems with my vehicle since I purchased it. Nothing major but for some reason I have to provide my own customer service. Today has been a bad day but I took it in stride. I stopped by the service department because it takes forever for someone to answer the phone. The young lady said she was busy but I could have my car towed and she would call me upon its arrival and if they could get to it today or tomorrow she would call me. I've called six times. Three times no answer. Left a message no return call. Finally got a live body to confirm receipt of my vehicle. Then almost four hours later still no response. If you pay $40K -$50K for a car the least the service department can do is call you back. Evelyn Bolden More
by Ladu1147
Employees Worked With
Don't know the name
October 18, 2016
Warm and friendly Excellent customer service. Sales person very knowledgeable, employees were very attentive and warm, absolutely like the vibe. Finance person explaine Excellent customer service. Sales person very knowledgeable, employees were very attentive and warm, absolutely like the vibe. Finance person explained everything with detail and answer all my questions. More
by Vero
Employees Worked With
Isacc Avila, Jay Hernandez
