Fowler Volkswagen of Norman
Norman, OK
345 Reviews of Fowler Volkswagen of Norman
The customer service was excellent. They worked with me to get exactly what I wanted. I ended up with an awesome car at a great price. I am very pleased with my experience and will refer them for years to to get exactly what I wanted. I ended up with an awesome car at a great price. I am very pleased with my experience and will refer them for years to come! More
We had a great experience. Jimmy was very helpful and friendly. The only experience we wish we could have changed was the wait for financing. friendly. The only experience we wish we could have changed was the wait for financing. More
William worked all avenues to find the car we wanted without us having to come in and talk it over like other dearlers wanted. He let me know I could come in and he would set down and go over all the o without us having to come in and talk it over like other dearlers wanted. He let me know I could come in and he would set down and go over all the options if and when I needed. I did come in and he was able to sqaure me away with what I felt really matter for our car purchase. More
I believe I got the deal I wanted and was very satisfied with my purchase. I was satisfied with the explanation of operation and maintenance of my vehicle. with my purchase. I was satisfied with the explanation of operation and maintenance of my vehicle. More
Mr. Lackey is great. Professional, responsible, attentive. Not the first time I've had a very positive experience with Robert. I definitely will use Fowler VW again. attentive. Not the first time I've had a very positive experience with Robert. I definitely will use Fowler VW again. More
Purchased a Golf TDI that had to be transported from another dealer. We had been searching for a color and certain hierarchal options. Others tried to get us to accept something on the lot or made minim another dealer. We had been searching for a color and certain hierarchal options. Others tried to get us to accept something on the lot or made minimal effort to locate a vehicle meeting our desires. William was courteous, knowledgeable, attentive, and responsive. Though we contacted Fowler later in our search, he located a vehicle promptly, answered our questions directly and had it ready as promised. This was the second VW we purchased in OKC. This purchase was much more pleasant than our previous dealings with their local competitor which was our only local option then. You expect to pay MSRP for a Golf TDI, but still felt good about the value we were getting and was very pleased with the overall buying experience. William and Jeremy had us in and out in a most timely manner. More
I really liked the whole thing. Car salesman usually push for things but Jimmy just let us take control and showed options. I'm sure there was a trick in there but I didn't mind. Very friendly and enjoyable for things but Jimmy just let us take control and showed options. I'm sure there was a trick in there but I didn't mind. Very friendly and enjoyable place too. The only bad thing was waiting for the finance guy to finish with another customer, but that wasn't his fault. More
Jimmy was very helpful from the moment I entered the dealership. He greeted me and I asked to see the Red Convertible VW I saw on the Internet. The car was available to test drive (not always the case dealership. He greeted me and I asked to see the Red Convertible VW I saw on the Internet. The car was available to test drive (not always the case at other dealerships even after calling). Jimmy answered all of my questions honestly and left nothing to guess. I got a fair price for my VW trade-in. Jimmy went the extra mile to be sure I was happy with my new VW and that I knew how everything worked. Chris in Finance worked hard to be sure I got the best APR for my loan and kept the monthly payments affordable for my budget. Chris was very upfront and honest about the financing which is a very fresh change to other dealerships. I definitely will return to Fowler when I decide to trade/buy again and for car maintenance. I will most definitely recommend all I know to be sure to visit Fowler for their car and service needs. More
Jimmy and those at Fowler VW are very friendly, informative and eager to help in anyway. Upon arrival we were met by many friendly associates who were welcoming and friendly. They offered us wat informative and eager to help in anyway. Upon arrival we were met by many friendly associates who were welcoming and friendly. They offered us water and showed us the vehicles we had hoped to see. In addition, Jimmy is very knowledgable concerning the vehicles on the lot and was eager to go the extra mile to help serve us. Once we picked out the vehicle we wanted they entire team did all that they could to get us the right price, rate, and payment. They were not pushy nor were they impatient. I highly recommend Fowler VW. More
I brought my 2004 Blue Convertible VW Beetle in for service and was greeted by Robert in Service. Robert was very friendly and informative of the cost of repairs to my Beetle. He also answered all my service and was greeted by Robert in Service. Robert was very friendly and informative of the cost of repairs to my Beetle. He also answered all my questions regarding the repairs. While my car was being serviced I waited in their comfortable customer area. When I picked up my car a short while later, it was clean and everything was serviced as we had discussed (unlike when I've picked up at previous other service dealers). It was a very pleasant experience and I have recommended Fowler VW to my friends! Working 7 days a week, I am particularly happy they are open until 9pm which helps me keep up with my car maintenance since most service areas close at 5pm or 6pm and close early on Saturday. More