Fowler Volkswagen of Norman
Norman, OK
345 Reviews of Fowler Volkswagen of Norman
Service Brian has always been very friendly and helpful. Never hesitates to answer any questions I may have. Keep up the good work Brian. Great service De Brian has always been very friendly and helpful. Never hesitates to answer any questions I may have. Keep up the good work Brian. Great service Dept!!!! More
Outstanding customer service! I drove in this morning from Okc. To have Blue fluid added to my vehicle. I arrived at the dealership before 7am, I pulled right in. After telling ser I drove in this morning from Okc. To have Blue fluid added to my vehicle. I arrived at the dealership before 7am, I pulled right in. After telling service manager what I needed. It took all of 8 minutes and I was back on the road. Not only were they fast, everyone on staff was kind and courteous. More
10K mileage service I purchased my vehicle at another dealership, I had initially taken my vehicle there to fix a minor tire issue. That experience was horrible and I wi I purchased my vehicle at another dealership, I had initially taken my vehicle there to fix a minor tire issue. That experience was horrible and I will never go back. With that in mind, I scheduled my appointment online with Fowler. I had a great first time experience at Fowler VW's service center. I was thoroughly impressed with time Brian took to review the alignment & inspection form with me. He even explained (in laymen terms) all the recall/updates that needed to be done so that I could understand. More
2006 VW Passat Diagonistic Test Brian Smith helped me get the diagnostic test scheduled and setup for my 2006 VW Passat. He was very professional with handling this setup and commun Brian Smith helped me get the diagnostic test scheduled and setup for my 2006 VW Passat. He was very professional with handling this setup and communicating the results back to me in a timely matter. His knowledge about the vehicle and the way he explained it was easy to understand. He gave me options on how and what it would take to resolve the issue. Honestly with all of the vehicles I've ever owned and having to deal with dealerships service departments, their is not another service rep I would rather do business with than Brian. He is truly an asset to your team and Fowler VW dealership. More
Great service help Brian in service is top notch from the moment u drive up he is there to help you and explain everything that needs to be done. Everytime i have dealt Brian in service is top notch from the moment u drive up he is there to help you and explain everything that needs to be done. Everytime i have dealt with brian he has always gone 110% to make sure my cars are serviced the proper way and get me back on the road fast and efficient More
Speedy and confident service. Brad was very helpful during my initial shopping phase online, answered my questions promptly, and got me into my new vehicle with no fuss. Very good Brad was very helpful during my initial shopping phase online, answered my questions promptly, and got me into my new vehicle with no fuss. Very good experience. More
Car Buying... Fun? Yes, it's true! Brad and Kelly made the whole process of buying a car FUN! I felt very welcome and had an absolutely stress free car buying experience Yes, it's true! Brad and Kelly made the whole process of buying a car FUN! I felt very welcome and had an absolutely stress free car buying experience! Brad is very knowledgeable about VW products so I felt very confident buying from him! Kelly gave me a good breakdown of the whole process and helped me narrow my choices down even more! I would definitely recommend that anyone looking for a new car go pay Brad and Kelly a visit at VW! More
Love this place! By far the best dealer experience I've ever had. I'd recommend checking this place out for your buying and service needs bar none. By far the best dealer experience I've ever had. I'd recommend checking this place out for your buying and service needs bar none. More
Great!!! Brian in the service department is great . He always goes above and beyond with his customer service. I can text him and he always responds in a tim Brian in the service department is great . He always goes above and beyond with his customer service. I can text him and he always responds in a timely manner. More
Above and Beyond Every time I have had to visit Fowler (sales or maintenance), they always go way above what they need to. They have always done me a solid every time! Every time I have had to visit Fowler (sales or maintenance), they always go way above what they need to. They have always done me a solid every time! More