Fowler Toyota of Tulsa
Tulsa, OK
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Recall to replace cracked dash pad and driver side air bag The replacement dash pad fit nicely, but the glove box door was misaligned. I took it back to Fowler Toyota and they replaced the glove box door but t The replacement dash pad fit nicely, but the glove box door was misaligned. I took it back to Fowler Toyota and they replaced the glove box door but the color did not match the color of the dash pad. They also scratched the new dash pad. I did not bother taking my 2004 Sienna XLE back to Fowler. The air bag replacement was good. More
Very professional sales represententive I have purchased 4 Tundra's and by far this purchase experience was the smoothest, fastest, easiest and the least stressful. Marshall was my sales re I have purchased 4 Tundra's and by far this purchase experience was the smoothest, fastest, easiest and the least stressful. Marshall was my sales represententive and he is professional and knowledgable. He was the reason my experience was so good and when I purchase my next Toyota I will want to work with Marshall again. Marshall is the best, most polite and concerned about my overall experience of all the Toyota's I have purchased. He was great with follow up after the sale to make sure I was enjoying the new truck(the only time this has happened). More
They gave me a choice! Nick work with me to put me into a car Gave me a couple of choices on the computer to look at that I could afford. I have no credit he work with me t Nick work with me to put me into a car Gave me a couple of choices on the computer to look at that I could afford. I have no credit he work with me to get into a good deal. Thank you Nick and the Fowler team for working with me. More
Great Car and Customer Service! My experience with Fowler Toyota Tulsa was top notch and beyond compare! My salesman was very nice and made sure I understood everything I needed to u My experience with Fowler Toyota Tulsa was top notch and beyond compare! My salesman was very nice and made sure I understood everything I needed to understand about the process of buying a car. Teaching me about down payment and terms. Showing me the incredible air conditioned service walk for when my vehicle comes in for service. Making me feel that this is the place for my vehicle to always be taken care of! More
Fowler Great experience. No complaints. Got exactly what I needed sales rep was easy to work with and helped get the best deal for me. Awesome experience Great experience. No complaints. Got exactly what I needed sales rep was easy to work with and helped get the best deal for me. Awesome experience More
Not a big fan I did purchase a vehicle from Fowler but was not happy with how the deal went down. The manager was arrogant and did not listen to what I said I wante I did purchase a vehicle from Fowler but was not happy with how the deal went down. The manager was arrogant and did not listen to what I said I wanted. The lack of communication between the salesman, manager, and finance guys was the worst imaginable and it felt like they did this on purpose to milk a few extra grand on the deal. If I was not facing an extreme need for a new vehicle I would have left Fowlers crap deal on the table and let them take advantage of someone else. I do not appreciate being lied to about what features cost extra, and the price of the vehicle as a whole. Totally negative feeling about this interaction, if I had not gotten a service packagr I would not ever be returning to this business. More
Excellent Customer Interaction Your sales associate, Jesse Conroy, as well as the Finance Manager Garland Carley and the General Manager were all very courteous,helpful, and patient Your sales associate, Jesse Conroy, as well as the Finance Manager Garland Carley and the General Manager were all very courteous,helpful, and patient as we finalized our choice and transacted the usual steps in making the purchase. We've had years of good experience with our old Sienna at the Fowler Service Department, so we are confident in this organization's support after the sale as well. Others in our extended family have bought from Fowler and used the Service Department, mostly because of our prior experience. Keep up the good work! Thanks for your professionalism! More
Helpful Salesperson was extremely helpful by answering all our questions and concerns, asking manager when not sure about something. Finance guy did a great j Salesperson was extremely helpful by answering all our questions and concerns, asking manager when not sure about something. Finance guy did a great job explaining all the options we had to take the best care of our toyota. More
Great group. Salesperson, Al, was great. Manager was great to work with. We felt like the overall deal was a win for all. I have been a customer of this dealership Salesperson, Al, was great. Manager was great to work with. We felt like the overall deal was a win for all. I have been a customer of this dealership since 2005 and have purchased 5 vehicles and serviced 6 vehicles with them over the years. I have always been very satisfied! Thank you!! More
New Corolla Purchase I found the sales team and finance team to be friendly and helpful. I was able to find a car that worked for me at a good price. The only issue I had I found the sales team and finance team to be friendly and helpful. I was able to find a car that worked for me at a good price. The only issue I had was with outdated information on their website that was no longer valid. I was still able to get a vehicle that I wanted, it just took a little extra time because the research I had done did not pertain to the vehicle I chose online. I also feel that the initial offer on my trade in was well below average trade in value. More