Fowler Toyota of Tulsa

Suspected brake repair issue A couple of weeks ago, I asked a gentleman named Miguel Reyes, in Fowlers' Service Department to have my 2010 Tacoma brakes checked, as I was experien A couple of weeks ago, I asked a gentleman named Miguel Reyes, in Fowlers' Service Department to have my 2010 Tacoma brakes checked, as I was experiencing some moderate grinding noise that seemed to indicate that either the disc/pads or the rear shoes/drums were getting worn out. Miguel reported that the shoes/drums in the rear were good, but that my discs were moderately worn and that my pads were getting thin. The work was done quickly and for a good price. Shortly after I left, it seemed that my braking was a little abnormal, and I sensed some rubbing noises. I thought that new pads were seating to the resurfaced discs, and took a 500 mile round trip to Texas the following Friday. After I returned to Tulsa Sunday night, the next day while running errands, There developed a loud grinding sound and a sort of clanking whenever I braked. A nice lady texted me to see if my brake job was satisfactory, just as I was experiencing the noises. I told her I needed to bring the truck back as I thought something brake-wise was amiss, and might fail soon. Miguel Reyes got the Technician Matthew Dechaine who did the brake job to re-examine my truck. Turns out that it was not the brakes, but that my rear U-Joint was literally on the verge of coming apart. I was told of the part cost, which was not cheap, but Matthew explained that I was covered on its' replacement on a warranty extension that I was unaware I had. A new U-Joint and drive shaft were located in Dallas, and I took a cab home. Three days later, the new U-Joint and other parts arrived, and were quickly installed. Now, my truck brakes as good as new, and no more odd noises. Everyone I had occasion to deal with at Fowler was kind, helpful and courteous. I have not had service work done at any dealership where people were so friendly. My overall experience has been so positive that I know I will go to Fowler any time I have a problem with my Tacoma. Fowler is a first class outfit with people of integrity at the helm who truly strive to provide the best service period. I heartily recommend Fowler for your Toyota service needs! My Tacoma is nearly 10 years old, and it is still going strong. Should I wish to buy a new one, I will go to Fowler first. For a while at least, getting a new one is unlikely, as I am hoping to get another 250,000 mile out my 2010 truck. So far, so good! Stephen S. Platt. Tulsa, Oklahoma. Toyota has excellent warranties on their vehicles. FYI, in the 9 years plus that I have had my Tacoma, it has never failed me. I was fortunate in having driven it straight to Fowler after the loud noises appeared three days ago. I may have been left stranded in a bad way, the U-Joint/drive shaft failure was so advanced. Thanks to everyone. I appreciate you all! SSP-Tulsa More

Customer service The customer service of this dealer was excellent It was a great experience buying my new Toyota Truck, Fowler Team is excellent staring from the sal The customer service of this dealer was excellent It was a great experience buying my new Toyota Truck, Fowler Team is excellent staring from the sales team and their loan office staff I will recommend to anybody. Thank you . Jesus Cervantes More

went in for a recall I went in for a recall and they took care of me on a reasonable amount of time yes I will recommend this to friend and family I went in for a recall and they took care of me on a reasonable amount of time yes I will recommend this to friend and family More

Best experience yet Great customer service. Loved the rental while we waited for our car to arrive. Financing was also a breeze. I'll be back when the FJ Cruiser retu Great customer service. Loved the rental while we waited for our car to arrive. Financing was also a breeze. I'll be back when the FJ Cruiser returns. More

Excellent Service Starting with Marshall in sales, Corey in finance, and Derrick in the finance, exceptional service through every department. This is our 3rd car purc Starting with Marshall in sales, Corey in finance, and Derrick in the finance, exceptional service through every department. This is our 3rd car purchase from Fowler, and we have received excellent service everytime. More

Bought a used Lexus They had the car we were looking for and the pricing was good for the options on the car. They were willing to negotiate on trade in and sales price They had the car we were looking for and the pricing was good for the options on the car. They were willing to negotiate on trade in and sales price More

Great customer service, My experience was great. My salesman Levi was awesome. He listened to what I said I was looking for and found me 2 vehicles to test drive and I ended My experience was great. My salesman Levi was awesome. He listened to what I said I was looking for and found me 2 vehicles to test drive and I ended up buying one. Him and his general manager Jim fought to get the price I wanted to pay. They were not overly pushy at all. Thanks to you both! I love my new (used) car! More

Fairly good experience. Towards the end of purchase, we asked about buy anew Toyota get a Honda and the manager said no. Because he gave us such a good deal on the new 2018 Towards the end of purchase, we asked about buy anew Toyota get a Honda and the manager said no. Because he gave us such a good deal on the new 2018 hybrid rav 4. I didn’t argue with him but my wife and I thought why is the dealership promoting something that there not going to follow through on. So, I guess if you make a good deal, you lose out on the mower. Doesn’t make sense. However, we love our new rav 4 and our salesman was very knowledgeable about our purchase. Last thing the doc fee should be included in overall price of vehicle, so there is no surprises at the end. Devin More

Used car purchase Good non-pressured car buying experience. Amy Hill was our internet phone contact over the vehicle we inquired about. She was very professional and fr Good non-pressured car buying experience. Amy Hill was our internet phone contact over the vehicle we inquired about. She was very professional and friendly. Our salesman Chuck Davis was very informative about the features of the car. He also helped with getting phone set up for hands free calling after the sale. Mace in finance was also very professional. All in all the best car buying experience we have ever had. More

Great experience. Well informed about vehicle we purchased Levi and Amber were very knowledgeable about the vehicle we purchased. Both were very professional and polite. Even offered us BBQ if we wanted lunch! Levi and Amber were very knowledgeable about the vehicle we purchased. Both were very professional and polite. Even offered us BBQ if we wanted lunch! Billy was easy to work with in the financing department. More