Fowler Toyota of Tulsa

Do Not Buy A Car From Fowler, They Are ThievesI bought Do Not Buy A Car From Fowler, They Are Thieves I bought a car from Fowler and somehow got stuck with a $4,000 service contract (11% interest over 6 Do Not Buy A Car From Fowler, They Are Thieves I bought a car from Fowler and somehow got stuck with a $4,000 service contract (11% interest over 6 years could add up to $8,000 onto my bill if I did my math correctly). When I got the loan agreement from my bank and saw the $4,000 Bill added at the bottom I went in and told the dealership to cancel it and that I didn't ask for that and it was a mistake. The guy got nervous and pretended at first that he could not find me in the computer. Then he he suddenly became able to find me in the computer, but claimed that he could not cancel the service contract because "it had not activated yet". So they pretty much refused to let me cancel with some xxxxxxxx excuses. I left and waited a little over a month then sent them an email asking if it was activated yet, and I did not get an answer. So some months later I went into the office again thinking it was for sure activated. I didn't want to waste my time and have to keep going into the office just for them to tell me they can't cancel it. So they finally cancel it but only refund me $2,500 of the $4,000 for 28,000 miles of service even though I told them I did not want the contract AT ALL, MULTIPLE TIMES. I said I don't think I should be charged anything because I didn't want the the service contract, and I was told "sorry for that to happen you would have had to cancel within 30 days". So I asked to speak to the manager. He gave me the same xxxxxxxx excuses claiming that they were not able to cancel the contract until it activated but I also had to cancel within 30 days. So I was basically robbed $1,500 at 11% interest over 6 years... $2,800 for a contract that I did not ask for and I never received ANY service. More

I sold a car here and called multiple times requesting status of check. 1 month after selling the car, and 10 days after the loan was paid off at my bank, the overhead was still not received. I was told t status of check. 1 month after selling the car, and 10 days after the loan was paid off at my bank, the overhead was still not received. I was told that I would receive a call back each time. I called for two weeks straight and never received a call back. Only after I drove to Fowler and sat for two hours did I that someone told me that I was still waiting on some paperwork. I am a very understanding person if there is open communication Between customer and dealer. Zero stars More

What a cluster! We purchased a 2020 Tundra. The purchase process was an utter hassle that left us at the dealership for an additional 3.5 hours. 33 days later, we finally receive the title. 33 da purchase process was an utter hassle that left us at the dealership for an additional 3.5 hours. 33 days later, we finally receive the title. 33 days later, our trade in was paid off for less than was printed on the contract. RUN. Do not purchase from Fowler!!! More

Well I bought a car from them couple weeks ago supposed to get a check from them set up be 5 business days they did work with me on the deal pretty good but when they owe you money they are really slow to to get a check from them set up be 5 business days they did work with me on the deal pretty good but when they owe you money they are really slow to get it to you they should set it up to be able to issue checks at the dealership rather than going to Oklahoma City More

2014 Toyota Camry We purchased this auto in 2014. The salesperson offered $2000 and 0% financing through Toyota Financel. So I accepted this offer only to learn that th We purchased this auto in 2014. The salesperson offered $2000 and 0% financing through Toyota Financel. So I accepted this offer only to learn that there was a bait and switch. They told me that Toyota could not offer both. They switched us to First Fidelity and took away the 05 financing. The paperwork financing with Toyota had proceeded to the extent that there was now a lien on the car. It took two months to get the lien released even though it had never been finalized. On top of that, the extended warranty that was provided to me were tied to the Toyota lien and turned out to be invalid. I contacted Fowler and the financial officer located the valid warranty was tied to the First Financial contract. So we had been driving the car using an invalid warranty all the while. . More

Blnded Greed The Fowler Toyota group in both Norman and Tulsa, are the epitome of greed. They are a prime example of the dealerships that create this type of dist The Fowler Toyota group in both Norman and Tulsa, are the epitome of greed. They are a prime example of the dealerships that create this type of distrust and disconnect between dealership and customer. I originally contacted Fowler Toyota on September 20th, inquiring about a launch edition Supra they had in stock. This was when I found out they wanted $20,000 over msrp. Now I know when the Supra’s first released, dealerships were asking $20k over msrp. But these dealerships were east coast dealerships, and they were asking this much because the deliveries to the west coast were delayed. Because of this, a lot of the west coast customers were trying to buy in other areas, temporarily increasing the demand. Plus of course, there was a hype factor at that time. But even then, the average at that time (July and August), was around $10k over msrp. In late September, after a lot of the hype had faded, Fowler received their launch edition Supra. This is when I contacted them and discovered their blinded greed of $20k over msrp. I of course laughed at them and told them good luck with that. The car sits for months and months. Of course, no one is stupid enough to pay that amount, and they probably had a lot of potential customers laughing at them. Eventually Fowler transfers the car to their Tulsa location, in hopes of finding someone stupid there. Now they have had this car for at least 7 months. No one has bought it and at $20k over msrp, no one will. I contacted them again since there is plenty of Supra inventory (including launch editions) and the new 2021’s (with substantial updates), are hitting the lots soon. I figured maybe they have come to their senses. Nope, they are now asking around $30,000 over msrp. They are trying to sell the car (that has a msrp of $56,245), for $98,000!! This dealership must not think their customers have any intelligence. It took me 10 mins to get online and contact 3 dealerships that are TRYING to sell their launch editions for almost $5k UNDER msrp. And I am not referring to dealerships thousands of miles away. These are dealerships within 500 miles from them. Dealerships within a 500 miles radius, are trying to sell the same car for $45,000 less. And even at $45,000 less, the car is obviously not selling and still sitting on the lot. I expected more from Fowler. They have let their greed blind them from their competition, and has caused a detachment in their reality. Their greed was so great, that they missed their chance to sell the car back when it was in demand. But instead of realizing their reality, they became further detached and tried to sell the car for even more. They simply flew to close to the sun this time. To try and make $45,000 off someone is either extremely greedy or you are playing your customers for a fool. Your managers seriously need to be terminated and your owners should take a step back and look at where they are now. What are you trying to do here? This is not normal or healthy behavior for a legitimate car dealership. More

The car buying experience you dream about No hassles, no games! Charity was my sales person. She was very knowledgeable, kind and not trying to just make a sale. She really wanted me to lov No hassles, no games! Charity was my sales person. She was very knowledgeable, kind and not trying to just make a sale. She really wanted me to love the car before I bought it. Kord gave me a very fair offer with no hassle. I told him my top dollar and he didn't mess around with me! He's a straight shooter. Blake was the finance guy and was fast and helpful! The whole experience was perfect. More

Fowler Toyota Tulsa; incompetent or deceptive? After watching a '08 FJ Cruiser on the Tulsa Folwer Toyota site for about a week I used the 'check availability' button to schedule a test drive for t After watching a '08 FJ Cruiser on the Tulsa Folwer Toyota site for about a week I used the 'check availability' button to schedule a test drive for that specific vehicle. I live outside Okc, they are in Tulsa, meaning a 3 hour round trip not counting time wasted at the dealership. In three emails 'Cheyenne' the "Business Development Agent (Tulsa)" confirms they have the FJ and asks if I know where "they" are located, not the FJ, "they". I arrive at the dealership and am greeted by a young salesman I'll call 'Slim'. Told Slim I'd gone through Cheyenne so he runs off to find her only to return explaining her position (he didn't know that beforehand?) and that he will be helping me. He asks if I am there for the tan FJ, no, the black one. He says that one is in Norman...30 minutes from where I work versus a 3 hour drive!!! Slim tries to offer me what amounts to 1/2 a tank of gas and to arrange the financing (self-serving just a bit are we?) to make it up to me for the wasted trip. I ignore it and ask for a manager so he trots off and a few moments later I see him pulling the tan FJ around front, then comes back with a another guy he introduces as a manager whose entire demeanor the entire time came across as disingenuous. We'll call this guy 'Oblivious'. Oblivious apologizes (unconvincingly) for the 'confusion' and again offers to show me the tan FJ, offers the same 1/2 tank a gas Slim offered and bumps it to a full tank when I was vocally dissatisfied with his BS resolution. Oblivious then makes a show of explaining that they do not lure customers into their store under false pretenses with the intent to sell them something else, something I hadn't alluded to. I told them I typically write 3 reviews each time I visit a dealership and theirs was going poorly at which point he asks "but Slim and I will get a good one right"? He felt his pathetic attempts at 'making it right' deserved a glowing review, again, self-serving. Pro tip: if you're going to scam and deceive people for a living you'd better learn to read your mark before pulling your BS because one size routine does not fit all. Bottom line is I'm pretty convinced I was brought into that dealership with the intent to try and sell me a different FJ than the one I specially asked for and steal a sale from the Norman store, everything about that experience was shady. The fact that they immediately went out and moved the tan FJ back as I was trying to leave the lot tends to reinforce this. More