Fowler Toyota of Tulsa
Tulsa, OK
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Internet Sales Thank you to Melody for explaining the Internet Sales process to me. If I decide to purchase will definitely be in contact. I was really just browsing Thank you to Melody for explaining the Internet Sales process to me. If I decide to purchase will definitely be in contact. I was really just browsing but may have changed my mind. More
A good lesson My relationship with Fowler started off rocky but thanks to the fine help of Melody, I was able to resolve the issue. For that I cannot recommend them My relationship with Fowler started off rocky but thanks to the fine help of Melody, I was able to resolve the issue. For that I cannot recommend them enough.! More
Dishonest We negotiated with Fowler on an Avalon Limited Hybrid located out of state. The car had collision avoidance and adaptive cruise control and Blizzard F We negotiated with Fowler on an Avalon Limited Hybrid located out of state. The car had collision avoidance and adaptive cruise control and Blizzard Frost paint. When we picked up the car we were rushed through the delivery process and told that the window sticker was discarded by the original dealer. The salesman appeared to know very little about the electronics of the car. The dealer "expert" gave some short tutoring, giving us (as we later discoverd) misinformation. The car did have remote start which wasn't in the original deal, and it was the right color. A few days later, we took the car out on the highway to test out the adaptive cruise control; not there. They had switched cars on us. As there was no detail in the contract other than the "list price" and no window sticker available, we were stuck. They later printed off a "window sticker" on their computer; the Technology Package (which included the features we were promised) was not there. This is my wife's car. She did not want to go through the hassle of trying to make things right. She said she would rather have the remote start than the other features, plus her trade was long gone. We will never have any dealings with Fowler again, and would not recommed this dealership to anyone. More
Best experience I have ever had. My family bought a 2015 Corolla S. The staff was so friendly and helpful. John was my salesman. He was a great host in between wait times. Very profe My family bought a 2015 Corolla S. The staff was so friendly and helpful. John was my salesman. He was a great host in between wait times. Very professional and they found us the best deal, the finance manager was able to work with our less then perfect credit score and got us into the new car we wanted. They treated us as though we had the "perfect " score and we do not. We are now loyal customers. My parents were also looking for a specific car and was looking at another Toyota dealership. Fowler not only met the other dealerships offer, but exceeded it and they got a better car then they wanted! More
Straight forward, up front pricing, no hassle! We drove over 4 hours from Southern Missouri for a car we wanted that they agreed to hold for us. As if the price wasn't reason enough, the service wa We drove over 4 hours from Southern Missouri for a car we wanted that they agreed to hold for us. As if the price wasn't reason enough, the service was well worth the drive. From the up front, no haggle pricing to the excellent customer service, this dealership is bounds above the rest. Marquis was our more than helpful salesman and Robert was the business manager who closed the deal. The whole experience was top notch, right down to the time it took. We arrived at 11:30 and were gone in less than two hours total time with the car we wanted at the price we needed. More
Purchased a used car! Very pleased with the professional attitude of their entire team! I was already preapproved for a loan through another lender and the responded profes Very pleased with the professional attitude of their entire team! I was already preapproved for a loan through another lender and the responded professionally. They asked if they could present a counter offer, but never pressured me to accept their offer. Kris went out of his way to make sure all of the issues/questions/requests were satisfied! More
Purchased a new car. We had a pleasant experience when we purchased our new car. Marshall explained all the new features. We came in to look at new cars at 6:00pm and we d We had a pleasant experience when we purchased our new car. Marshall explained all the new features. We came in to look at new cars at 6:00pm and we drove our new car home by 10:30pm. More
Was easy and amazing Wanted to go through my bank and there was no force on stirring me away from that it was amazing and i loved the experience Wanted to go through my bank and there was no force on stirring me away from that it was amazing and i loved the experience More
Rental Department Heather and Rental was very helpful to my family the other day and I think she deserves a commendation. She went out of her way to be sure we got a v Heather and Rental was very helpful to my family the other day and I think she deserves a commendation. She went out of her way to be sure we got a vehicle we needed for the weekend while ours was in service. When we returned to pay the service bill and pickup our Toyota, the rental was without charge which was a nice touch. Thanks! More
Excellent service department I just wanted to give xxxxxxto the service department. I can't remember the service guy's name but he got me scheduled in at the end of the day when I just wanted to give xxxxxxto the service department. I can't remember the service guy's name but he got me scheduled in at the end of the day when I had a tire blow out. I thought I would have to wait another day but they got me in and back on the road. Thanks for taking good care of me! More