Fowler Toyota of Norman
Norman, OK
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After becoming disenchanted with another dealership, I showed up at Fowler one afternoon. Byron got me a cup of coffee and we talked. I told him I didn't want high-pressure. I wanted time. He called me ev showed up at Fowler one afternoon. Byron got me a cup of coffee and we talked. I told him I didn't want high-pressure. I wanted time. He called me every week, just checking in, like I asked, for several months. When my needs and wants changed, I showed up one day. I test drove a car. Several days later, in the evening, he'd gone home for the day. Without a word of complaint, he came back to the dealership and made me an offer I loved. We were there merely a couple of hours and walked out with the car I love now. Patience and an ability to hear what I really needed made this sale. More
All went well. I was there a total of 3 hours. I was treated very well. I am glad to be out of my gas guzzling Jeep. Looking forward to the years of good service. Thanks James Foster. treated very well. I am glad to be out of my gas guzzling Jeep. Looking forward to the years of good service. Thanks James Foster. More
I was introduced to Justin Ratcliff by the manager Mark Owen when we came to Fowler to make a purchase. He was energetic and very personable; he's only been working for the dealership for a month, but I s Owen when we came to Fowler to make a purchase. He was energetic and very personable; he's only been working for the dealership for a month, but I see a great future in sales for this young man. He did everything we asked of him and did so with a smile. Thanks for all your help Justin. -Jay & Kirsten Armstrong More
We were looking for a quality used Toyota Prius. Jared was friendly and helpful throughout our time at the dealership. Would go back to work with him anytime. was friendly and helpful throughout our time at the dealership. Would go back to work with him anytime. More
I've been using Fowler Toyota for my car's maintenance needs and servicing since 2005 and have never been disappointed. Service advisor, Tim Ostwalt, has helped me the last two visits and is maintenance needs and servicing since 2005 and have never been disappointed. Service advisor, Tim Ostwalt, has helped me the last two visits and is always very professional and courteous. More
I reached out to Fowler because our business decided to try Prius C's for some of our employees that are out in the field. Since the decision had already been made that we were purchasing the vehicle, my g try Prius C's for some of our employees that are out in the field. Since the decision had already been made that we were purchasing the vehicle, my goal was to find a dealership that would make the purchasing process quick and efficient. The team at Fowler came through, making the car buying process as easy as can be. More
I have 4 Toyotas. 1 Highlander, 1 Tacoma and 2 4Runners. I have been very pleased with my family's experience with these vehicles (my Tacoma, my wife's Highlander and my daughters' 4Runners) I have always I have been very pleased with my family's experience with these vehicles (my Tacoma, my wife's Highlander and my daughters' 4Runners) I have always been very satisfied with the service and way I have been treated at Fowler. I have done business with several service reps over the years but I would like to give a special shout out to Stephen Barrett. He has always done a very professional job in my dealings with him and has always projected a "trustworthy" manner which is foremost in my mind when it comes to customer service. More
We went to Fowler looking for a Toyota Sienna van. We were met by Toby Bateman whose nice no pressure salesmanship is outstanding. He showed us several hail damaged vehicles. We were able to test drive were met by Toby Bateman whose nice no pressure salesmanship is outstanding. He showed us several hail damaged vehicles. We were able to test drive several cars and feel in love with the sienna. This was one of the easiest buying experiences we have ever had. Thank you Fowler Toyota! More
Justin was a great salesman to work with. You could tell he was excited about what he does which makes a huge difference. It was the first FJ he had sold but he already knew quite a bit about them and if he he was excited about what he does which makes a huge difference. It was the first FJ he had sold but he already knew quite a bit about them and if he didn't know something he quickly found out. He had me wanting to buy another car from him before we even left the lot with the first one. Corey in the business department was also a pleasure to work with. Will definitely deal with them again in the future. More
Let me say that this review is NO reflection on Keith Turner. He did an outstanding job answering our questions on the Prius and presenting the vehicle. We were ready to purchase tonight. It was the s Turner. He did an outstanding job answering our questions on the Prius and presenting the vehicle. We were ready to purchase tonight. It was the sales manager that blew the deal. On Monday when I was there, the sales manager said that he could get me into the car for $21,500.00 list price was $23,500.00. Tonight the sales manager had sudden onset amnesia and said that he could only take $1000.00 off the price. Told him what was said on Monday and he started with the amnesia. That is SO NOT how I want to begin a relationship with a car dealership. It just too bad. Fowler Toyota would have been extremely convenient for me to take my vehicle in for service, but after tonight, they will not be getting my business. I feel sorry for Keith, as he did a great job and deserved the sale, but the sales manager cost him a commission. Also, if someone doesn't ask about a hail damaged vehicle, don't show them one. More