Fowler Toyota of Norman

High Pressure Sales Made a deal on a car at the price I wanted. Go back to financing and they tell me that if I don't purchase their extended warranty and gap insurance, Made a deal on a car at the price I wanted. Go back to financing and they tell me that if I don't purchase their extended warranty and gap insurance, my APR rate will go up by 4-5 points. I say I don't want it and that I agreed to a price and that, aside from normal dock fees etc..., I wasn't interested. They put it on the contract anyway! $3200 for a warranty and $800 for gap insurance -- I NEVER AGREED TO PAY FOR THAT. Then they didn't explain the terms or truth in lending statements and had me sign for a deal that I would never have agreed to. I thought I was signing a declination of the extended warranty and instead it was a contract to sign up for it! Buyers: be warned. When they get you into the finance offices they do not want to take no for an answer and are even mean about it. They act like you are a stupid, bad person because you don't want to buy their extended warranty from them. The truth is that you have 3 years and 36K miles to PURCHASE THE EXACT SAME WARRANTY at a much lower price than the dealership is selling at. AVOID FOWLER TOYOTA IF DO NOT LIKE HIGH PRESSURE SALES More

Becarefull when purchasing review your options Worst experience shopping for a car here ,trying to to pressure you to buy ,BUMPER TO BUMPER insurance also GAP INSURANCE. When it is optional Manage Worst experience shopping for a car here ,trying to to pressure you to buy ,BUMPER TO BUMPER insurance also GAP INSURANCE. When it is optional Manager in the used car evening shift was trying to trick me into buying another truck when I was already set for what I wanted , and tried to change the price there on the spot when I had already seen it for a price online. Also in the finance department Dillon Harris stay away from him as soon as you don't buy all the unnecessary extras he is rude. Try's to overprice vehicles( SHARKS). The only friendly salesman and he doesn't pressure you at all good job. More

EXCELLENT CAR-BUYING EXPERIENCE Michael Waldon was our salesman and the best we could have asked for -- courteous, attentive, knowledgeable, friendly, easy to work with. Thank you so Michael Waldon was our salesman and the best we could have asked for -- courteous, attentive, knowledgeable, friendly, easy to work with. Thank you so much, Michael. More

BEST CAR SHOPPING EXPERIENCE I'VE EVER HAD. THANKS, TOBY!!! Toby was our salesman and he was very friendly and VERY easy to work with. He was also extremely attentive to our wants and needs. He is the exact opp Toby was our salesman and he was very friendly and VERY easy to work with. He was also extremely attentive to our wants and needs. He is the exact opposite of the salesmen people hear horror stories about. He made this car-buying experiences one of the best purchasing experiences I have ever had in my life and I was able to leave the car lot with the car I wanted at a great price. Thank you, Toby! More

BEST CAR SHOPPING EXPERIENCE IN A LONG TIME! This was the best car shopping experience I have had in my 30+ years. From the moment we started looking until we signed the contract, this was the b This was the best car shopping experience I have had in my 30+ years. From the moment we started looking until we signed the contract, this was the best experience. EVERYONE was friendly and helpful. Our salesman was the best we have ever dealt with. So polite and understanding. They really worked with us to get us the best deal possible.....and they did just that! This place is a definite recommendation, especially the salesman! More

Horrible Experience at Fowler Fowler sucks!!!! They are rude. They just want to rub money from customers. I made the reservation for the car I wanted to buy. When I got there, they Fowler sucks!!!! They are rude. They just want to rub money from customers. I made the reservation for the car I wanted to buy. When I got there, they told me if you wanted to buy the color you want, you have to pay two thousand more. They said the price on its website is not correct! No reason. They pushed me to purchase the overpriced car without my consent. They explicitly said you have to buy it because you test drove it and you wasted my time. This is exactly what they said. I asked the manager's name. But he told me a fake name. Do not buy cars from Fowler!!!!!!!!! They are HORRIBLE!!!!!! They are robbers!!!!! More

There is nothing I can find to complain about Customer service was a great deal to me, and Fowler Toyota delivers. I found little sales pressure while browsing the cars there. Seems that the sa Customer service was a great deal to me, and Fowler Toyota delivers. I found little sales pressure while browsing the cars there. Seems that the sales associates are quite knowledgeable. Pricing was quite decent, which gave me the impression that I would get the car I like with ease; and less cost, less hassles. More

Got what I came in for Dillion Harris was the sales rep that I worked with and I was more than happy with him. I came in wanting to look at two cars- he brought them up for Dillion Harris was the sales rep that I worked with and I was more than happy with him. I came in wanting to look at two cars- he brought them up for me, discussed the merits of each, test drove each and then he let me alone to look at the two side by side so that I could sort out my thoughts without his interference. He was pleasant, helpful and knowledgeable about the cars. Purchase negotiations went smoothly- of course I feel a got a bit shorted on my trade in, but you pretty much expect that when you go to a dealership. That's HOW they make money. Customer service has been great. Overall I am really happy with this experience. More

Great Buying Experience!!!! A+++++++ I want to post a Special Thank You Message for Craig Gunsauley, Salesman at Fowler Toyota Norman OK, for assisting me in my recent purchase of my New I want to post a Special Thank You Message for Craig Gunsauley, Salesman at Fowler Toyota Norman OK, for assisting me in my recent purchase of my New Black 2014 Toyota Camry SE with all of the great features like convenience package and entune premium audio with navigation just to name a few that I purchased a week and a half ago on Tuesday afternoon of July 15th 2014. I am very happy that it was Craig that was able to assist me in my search for a new Toyota Camry after arriving to look at new cars. His knowledge and expertise on the new Toyota cars, in particular the Camry models, helped to answer all of my questions and gave me a great understanding of the 2014 Camry features. I enjoyed talking with and appreciate the time Craig took to explain all of the features found on the new 2014 Camry cars. Craig is the best sales person I have ever dealt with and it made my new car purchase at Fowler Toyota a very pleasant and fun experience. My new Toyota Camry SE with all of the great options like back up camera, navigation, entune premium audio, ect are very nice and this Camry is a joy to drive and I just love this car with all of the features it has. I drove my new 2014 Camry up to Tulsa OK this past week end showing it/giving rides to many friends and family members. All were impressed with this particular car. I rated Craig Gunsauley, the wonderful salesman who assisted me with my purchase the highest rating marks possible. For a 1-10 star rating, for example, I would give salesman Craig at Fowler Toyota the highest 10 star rating, or A++++++++. I will be recommending, to anyone I know that is buying a Toyota vehicle like friends, family, co-workers ect, that they first contact Craig to see what selection of vehicles are available at Fowler Toyota in Norman for the vehicles types they may be interested in. If I have any questions anytime about my new 2014 Camry SE, I will be contacting Craig who is always quick to respond with answers to my questions, or he will direct me to someone else at Fowler Toyota who would have the answers. So anyone can benefit from getting a great deal on a new vehicle by contacting Fowler Toyota in Norman and talking with Craig, one of the best salesman around, who can help you find that perfect new vehicle. He helped me find my perfect new car. Thanks Again to Craig for his assistance with my new Toyota Camry purchase at Fowler Toyota!! More