Fowler Toyota of Norman
Norman, OK
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Second Prius purchase This is our second Prius, the first was in '06. I like the low-pressure approach. We got to ask a lot of questions and compare alternatives directly. This is our second Prius, the first was in '06. I like the low-pressure approach. We got to ask a lot of questions and compare alternatives directly. More
2016 Toyota Camry SE purchase Dealership went out of their way, basically bent over backwards to do everything they could for us to get in the monthly payment we wanted. Got us in Dealership went out of their way, basically bent over backwards to do everything they could for us to get in the monthly payment we wanted. Got us in a great car! was Super fast sales was in and out of there in no time. Great dealership, very courteous friendly people. Wife loves the new Toyota, great car very happy!!!! More
Best first experience For being a first time buyer I had a lot of doubts walking into a dealership I was told nothing but horror stories fowler Toyota changed my perspectiv For being a first time buyer I had a lot of doubts walking into a dealership I was told nothing but horror stories fowler Toyota changed my perspective completely Jim my salesman was really nice and very easy to talk to and didn't push me into anything I didn't want he helped me figure out what was best for me and also had great conversation. I just want to say thank you fowler Toyota for helping me into my first new car it was an amazing experience and I can't wait to come back and see you guys again! More
Great service and polite salesman. Our salesman worked very hard to get us the best deal. He was so helpful in showing us the car and he had great knowledge of the car we purchased. The Our salesman worked very hard to get us the best deal. He was so helpful in showing us the car and he had great knowledge of the car we purchased. The contact person I got on the internet, was also very helpful. This is fourth toyota I have purchased from this dealer and would trade with them again. More
I should have known better I should have known better...... I purchased a vehicle over a year ago and it went to arbitration. Well guess what I lost. So I traded the vehicle in I should have known better...... I purchased a vehicle over a year ago and it went to arbitration. Well guess what I lost. So I traded the vehicle in and should have never went back, Yet I did. I went back because of the sales guy there he is awesome. Yet something funny was happening with this sale. I spent way more time in the finance room the EVER! I already had a loan so what is taking so long. Oh you guessed it messed up and it was mistake after another. At one point he tried to sell the the truck to me at a higher price and then argue with me. This shady character has been there for 15+ years and he is just pounding me away. Well I'm writing this because what I original wanted in terms of financeswas not done in dis this for a reason I'm working towards have a child via IVF and the situation I'm in now jeopardizes this. My term is different now and the amount that I requested did not process. This guy even wrote the amount wrong and we spent 15 more minutes figuring that mess out. ATTENTION please seek other Toyota arrangements due to the fact that these guys are shady and incompetent. More
Follow up! I recently wrote a review out of frustration but I can say that things worked out and I know I overreacted to the situation myself. I appreciate Katie I recently wrote a review out of frustration but I can say that things worked out and I know I overreacted to the situation myself. I appreciate Katie the Finance Manager for contacting me and explaining what happened. It is different for them dealing with someone from out of town. I love the car which is a 2016 white Toyota Corolla. I felt like Fowler Toyota deserves a apology from me regarding my harsh first review. Thank you! More
Buying my third Toyota I bought a 2015 RAV4 on October 17th. My son had found a vehicle online that had what I was looking for...with the exception of electric seats...and I bought a 2015 RAV4 on October 17th. My son had found a vehicle online that had what I was looking for...with the exception of electric seats...and I stopped by Fowler to drive it. Fowler had just received it and it took some time to locate it. Brent Baus was assisting me and let me test drive a RAV4 XLE AWD Limited so I could see how the car handled. When Brent located the specific vehicle I had come to see, I test drove it and I was ready to close the deal. Brent answered all of my questions except the payment-related ones, filled the gas tank and had the car detailed while I was signing the purchase papers. And even though it was after hours, he helped me get my cell phone and voice-activated GPS programmed through the Bluetooth system in the car. Dillon walked me through the paperwork that evening, and he called me the following Monday morning to tell me that he had overlooked a $1500 rebate and was correcting the paperwork which resulted in lowering my monthly payments. I appreciated the heads-up and Dillon's professionalism! The process took a while, but it was a positive experience. I would highly recommend Fowler Totota...and recommend that you ask for Brent! He'll take good care of you:) More
Truly exceptional customer service made dream possible We purchased a new Toyota Yaris LE on 9/18/15.I give the whole experience 5 stars, especially our salesman, Louis Parris. Everyone we dealt with was f We purchased a new Toyota Yaris LE on 9/18/15.I give the whole experience 5 stars, especially our salesman, Louis Parris. Everyone we dealt with was friendly, professional, considerate and NEVER pushy.They were all respectful of our preferences, pre-arranged price, and time.Louis Parris was extremely patient with us, gave us his full attention, answered every question.He even programmed my phone into the car before we left--we used it in a traffic jam on the way home!He even called the next day to thank us, and offered to blue-tooth our other phone, too, as we haven't had time to read the manual, yet. I never thought we would buy a new car, but Louis and others worked hard to make our dream a reality.They know how to do customer service right: Louis in sales, Zach, Dillon in finance, Steven Barrett in service, Aubrey in car care, and others, can't be thanked enough.Give these people a raise! I selected the Yaris after MANY hours of on-line research, esp. for it's exceptional reliability.I am thrilled, it exceeded my expectations.It is simple to operate, comfortable, great gas mileage and an absolutely PERFECT fit. I am SO blessed with this new car (thanks," Hubby",too). I drove it in heavy rain and traffic, today, and it was awesome. Thanks to everyone at Fowler Toyota, Norman. More
I have always had a great experience with them. I only use Tim Oswalt and have never had a bad experience with him or the techs that repaired my car. It is good to have great employees such as they I only use Tim Oswalt and have never had a bad experience with him or the techs that repaired my car. It is good to have great employees such as they seem to be. I will always use Tim and this dealership for my Camry. More
First "check up" for my new baby I purchased my 2015 Toyota Camry at Fowler and knew that I would have excellent experiences all the way from the get go. Cameron, who I purchased my c I purchased my 2015 Toyota Camry at Fowler and knew that I would have excellent experiences all the way from the get go. Cameron, who I purchased my car from, was excellent and did not pressure me at all even though I was a first time buyer who didn't really know exactly what to do. I didn't feel taken advantage of and I truly appreciated that. For service, I left my car in the very capable hands of Stephen Barrett and Ricky Toumbs who took great care of it and let me know exactly what to expect and what was being done. I will continue to refer friends and family to Fowler both for purchasing and service on vehicles. More