Fowler Toyota of Norman
Norman, OK
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Great experience! Just bought my second car from Fowler Toyota...what a great experience! From Robert, my salesman, to John in finance, it was a wonderful experience. Just bought my second car from Fowler Toyota...what a great experience! From Robert, my salesman, to John in finance, it was a wonderful experience. They were attentive, helpful and sensitive to my needs and situation. And I LOVE my new car!! I can't imagine buying a car gets any better than this! :-) More
Goodwill Service advisors and managers daily face no-win situations. Nobody really relishes the idea of visiting the shop. When things fail, customers are inc Service advisors and managers daily face no-win situations. Nobody really relishes the idea of visiting the shop. When things fail, customers are inconvenienced and the stage is set for another stressful day for everyone involved. The service staff deals with this every day from the time they walk through the door.. When my 2011 Tacoma broke a ring gear, warrantability was questioned by higher powers. Ross Burk and Tim Ostwalt went to bat for me and a resolution was reached. The details are beyond the scope of a simple review, but suffice it to say that customer satisfaction is paramount at the Fowler Auto Group and these guys represent the brand very well. Thanks to Ross and Tim, and also Robert Nelson who helped facilitate communication even though I wasn't technically his customer on this visit, I am back in the saddle again. You guys rock. More
Excellent Service Department I have been a customer at Fowler service since I purchased my vehicle in 2009. I have always received excellent service from all service employees. I have been a customer at Fowler service since I purchased my vehicle in 2009. I have always received excellent service from all service employees. I make appointments each time for service and they get right to my vehicle and complete all service in the time frame they give me. They provide recommendations when needed and allow me to decide when to get things changed or serviced. Everything in the service department area is clean and comfortable. More
Most enjoyable car buying experience!! I have bought numerous cars through the years but going to Fowler I must say was the most easiest and pleasurable experiences that I have had in my en I have bought numerous cars through the years but going to Fowler I must say was the most easiest and pleasurable experiences that I have had in my entire life. From the internet manager, once I found the car I was looking for on-line, to showing up and being greeted by Craig Gunsauly, we were treated with respect and understanding to our unfortunate situation. Craig introduced me to Mr. Reynolds and he let Craig and John guide me to through the easiest process I've ever experienced buying a new car. We were overwhelmed by the way we were graciously treated and absolutely love our new Toyota Camry!! More
Wonderful service I highly recommend Fowler Toyota of Norman. The people there are very helpful, and not pushy at all. Over all very satisfied. When I'm ready to trade I highly recommend Fowler Toyota of Norman. The people there are very helpful, and not pushy at all. Over all very satisfied. When I'm ready to trade I'll be using them. More
Utterly satisfied! One of my best experiences! This will be my 3rd Vehicle I have purchased from Fowler and it is always a Pleasant Experience. I didn't feel hurried at all throughout this experien This will be my 3rd Vehicle I have purchased from Fowler and it is always a Pleasant Experience. I didn't feel hurried at all throughout this experience purchasing. Ronnie is very knowledgable, and was a lot of fun to work with. I would definitely recommend Fowler and Ronnie for you Next Toyota!! RS&JS More
Excellent buying experience A friend purchased a Toyota at Fowler & told me about Louis. He treated her with respect, & she enjoyed the process. When I needed a new vehicle, my f A friend purchased a Toyota at Fowler & told me about Louis. He treated her with respect, & she enjoyed the process. When I needed a new vehicle, my friend introduced me to Louis, & I drove away in a new Toyota that afternoon. That was my first time to purchase a vehicle on my own. I can honestly say it was an exceptionally pleasant experience. I will return to Fowler for my next vehicle. More
Excellent customer service! Was met by Robert immediately and he helped us with every need we had and the great experience continued when we dealt with John & Jai. Not only did t Was met by Robert immediately and he helped us with every need we had and the great experience continued when we dealt with John & Jai. Not only did they help us get into the car that we wanted but made sure we didn't walk away without completely being taken care of. I will never go anywhere else! More
Best People! Best service! Best cars These cool people have de-bugged, de-kinked, de-sressed, and developed the ultimate experience in auto retail. They stand alone. Follow my advice and These cool people have de-bugged, de-kinked, de-sressed, and developed the ultimate experience in auto retail. They stand alone. Follow my advice and you will find welcoming leaders in there field new or used car buying. I went to Fowler Toyota of Norman with a friend first because he was buying a new Tacoma. Rad... i was so impressed at the way they treated him. I needed a vehicle, so I chose to look at there like new used selection. Wow. There used cars all look new. No realy. I've not seen anywhere, who had such a flawless selection of used cars. The Honda Cr-v i bought is imaculate. Calling i used doesnt seem fair. Please save yourself the Confusion and go see for youself. Again thank you Jesse (sales) for being laid back and honest as they come. Thank you Jay (manager) and Dillon (finance) for going above and beyond to make this more like a celebration. Thanks Fowler familly for putting real value in your buisness by caring to break to mold of convention and xcelling with your human standards of excellence. More
very pleasant buying experience Michael was super helpful as soon as we got to the dealership. He did not know we had already checked everything out online ahead of time. The sales m Michael was super helpful as soon as we got to the dealership. He did not know we had already checked everything out online ahead of time. The sales manager assigned Michael to stay with us and we were glad he did. Michael answered every question and concern and was very knowledgeable about the Avalon we wanted. Soft spoken and wonderful young man to work with. More