Fowler Toyota of Norman
Norman, OK
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Outstanding and professional services The entire purchase of my new vehicle,from test driving to writting up the purchase documents was handled by truly 100% experienced, friendly and prof The entire purchase of my new vehicle,from test driving to writting up the purchase documents was handled by truly 100% experienced, friendly and professional staff! I really appreciated being acknowledged and greeted the moment I arrived with a big smile and handshake! More
purchase of new car My recent new car purchase was a good car buying experience. Kirk, my salesperson, did a great job. He was patient during a lengthy decision process My recent new car purchase was a good car buying experience. Kirk, my salesperson, did a great job. He was patient during a lengthy decision process, and he was never high pressure. I was also happy with the managers and with Jon in finance. Customer care and follow-up is also excellent. Would highly recommend. This is a first-rate dealership. More
7 vehicles in 5 years! Excellent dealership to work with! Great facility and friendly and knowledgeable staff. They truly are serious when they talk about customer loyalty. Excellent dealership to work with! Great facility and friendly and knowledgeable staff. They truly are serious when they talk about customer loyalty. I have bought 7 brand new vehicles from this dealership and overtime they have met my requirements for a new vehicle. I have told my friends and family how I was treated and encouraged them to go check them out when they were ready for an upgrade. I have owned almost every make of truck out there and this is my 3rd Tundra since 2012. I can honestly say I have not had one issue with any of them and am sold on the quality that Toyota put into their vehicles! More
Easiest New Car Shopping Experience We have bought 4 vehicles from here in the last 5 years and 3 more in June 2016, 2016 Tundra for hubby, 2016 Camry for me and a 2016 Corolla for our 1 We have bought 4 vehicles from here in the last 5 years and 3 more in June 2016, 2016 Tundra for hubby, 2016 Camry for me and a 2016 Corolla for our 18 year old. Our salesman, John Pemberton was awesome and JC was great and helped when John was unavailable. Dillon our finance guy got us a fantastic interest rate and Jay the GM made sure we were happy and walked out with the best deals. Over the years we have always had our service done here also and Brian is always there to help us and make sure everything is done to our satisfaction. I wonder if that guy ever goes home. lol I would absolutely recommend Fowler Toyota-Norman to anyone. We have never had such great customer service at another dealership. ****We are no way related to anyone at Fowler or paid by them. More
great service Very happy and completely satisfied with our experience of purchasing our third Gorilla here. There was no upselling or other games tried as you find Very happy and completely satisfied with our experience of purchasing our third Gorilla here. There was no upselling or other games tried as you find at other dealerships. Both the salesman Jesse Clark and the finace person were very helpful and courteous. Will return here in future to buy next car. More
1014 Toyota Corolla Check engine light came on in the first 20 miles and 6 weeks later still can not get it fixed . Title not ready after 6 weeks. Paint still on se Check engine light came on in the first 20 miles and 6 weeks later still can not get it fixed . Title not ready after 6 weeks. Paint still on seat after being at shop all day. I need lots more room to explain these problems . More
Great service! We came in looking at a used vehicle and were ready to purchase, but decided at the last minute to take a look at a new vehicle. Justin was absolutely We came in looking at a used vehicle and were ready to purchase, but decided at the last minute to take a look at a new vehicle. Justin was absolutely fabulous during the whole experience. He was very patient with us and our children! My kiddos had tons of questions and he answered all of them! :) This was the best experience we have ever had at a dealership. More
No bruising! The buying experience is never pleasant when dealing with new car prices. The personnel at Fowler Toyota lessened the trauma considerably. Hieu Bui The buying experience is never pleasant when dealing with new car prices. The personnel at Fowler Toyota lessened the trauma considerably. Hieu Bui gave us fair conversation with a knowledgable presentation for and about Toyota and the Fowler family. We had a very nice test drive without pressured input. I would give them a five, but always reserve some points for the service department and have yet to have needed it. More
Good Experience Found the Tacoma we were interested in through the dealers internet service, drove two hours from Texas and received great treatment and a fair deal. Found the Tacoma we were interested in through the dealers internet service, drove two hours from Texas and received great treatment and a fair deal. They were most accommodating and we left with a new beautiful Tacoma. They try hard to please, but of course that what we expect. Recommend highly. Our sales rep was Oscar Chavez and the Internet representative was Jessica White, both were great, ask for them. More
Awesome Experience Stopped in to test drive a Highlander even though we had made our mind up about going with the Pathfinder. After the test drive we were both on the f Stopped in to test drive a Highlander even though we had made our mind up about going with the Pathfinder. After the test drive we were both on the fence but what put us over the edge was the sales staff. The sales person and sales manager weren't pushy, they understood we didn't want to make a decision on the spot and were will to honor the deal they offered us when we returned. The next day they were accommodating of a few small changes we wanted to the vehicle. Afterwards the whole loan process was the fastest and most straight forward car buying experience we have had. Lastly we always felt like a valued customer, starting sales to parts and with the service department. Top notch, absolutely top notch. Would recommend to anyone. More