Fowler Toyota of Norman

Clifford & Pat Wickham We were contacted by Fowler & asked if we wanted to see about trading in our 2014 Camry SE. We found a 2017 Camry SE we liked on the lot with most of We were contacted by Fowler & asked if we wanted to see about trading in our 2014 Camry SE. We found a 2017 Camry SE we liked on the lot with most of the features we wanted so we added the Nav system and side molding. Got with Finance & worked out the purchase price, loan interest, and with some money down we arrived at a monthly payment. We signed the papers & began the wait for our new car on Nov. 3. We were contacted to pick up our new car on Nov. 14. When we went to get it we were summoned by Finance telling us there had been a mistake in our sales agreement & the cost of the added Nav was left out. We're not pleased about this and the payment amount was going up $30+ a month. It was the dealer mistake & now we are asked to pay more than we agreed on. We worked with Finance & we agreed to meet them half way (not sure we should have but we wanted the car). Ended up paying $15 a month more than the original agreement. It may not sound like much but over the course of the loan it totals more than the interest. After the sale we received our title paperwork & I had a question. I called & left a voicemail asking my finance person for a call back two days in a row. On the third day I called another person in finance & the person I had called before called while I was leaving this voicemail. As soon as I finished leaving that voicemail I called the person that just left the voicemail right back & it went straight to their voicemail so I left another message. Called the other finance person again the next day & asked that they call me back. Waited two days and left another message with my original finance person. Never received a call back from either person. Frustrated, I left one more voicemail with the original person to call me back. On this day, having received no call back, I drove into the dealership & asked to speak with my Finance person. An entirely different person came out & answered my question in less than a minute. The person I had been calling came out shortly after & I let them know that this was very poor customer service & that I shouldn't have to drive into the dealership if I have a question. This is the third new Camry (09, 14, 17) we have bought from Fowler. The 2014 Camry had to be brought in from another dealership. When we picked it up it had the wrong interior seat color combo. We complained to our sales person but we accepted it anyway and did not file a formal complaint. But this time we felt we needed to say something. We did get the car with the features we wanted this time and so far we are happy with our Camry. More

Excellent Everyone I encountered was pleasant and helpful. It was a very respectful buying experience. I would recommend it to anyone. My salesman a specially m Everyone I encountered was pleasant and helpful. It was a very respectful buying experience. I would recommend it to anyone. My salesman a specially made the experience positive. I would rate him a superstar of a salesman. More

As good as any other dealership Can't recall employees names but all were professional. Price was reasonable for market we were in. Some truck we wanted to see weren't on lot, draggi Can't recall employees names but all were professional. Price was reasonable for market we were in. Some truck we wanted to see weren't on lot, dragging out the proses More

New owner meeting The meeting was quite informative and interesting. I would recommend attendance for any car purchaser. The information was not only useful, it was i The meeting was quite informative and interesting. I would recommend attendance for any car purchaser. The information was not only useful, it was in many ways, necessary. More

Great stress free experience! Found a used Nissan Murano on carguru.Com at low miles at Fowler Toyota drove to dealership. Craig Gunsauley met us as we drove up...... took me stra Found a used Nissan Murano on carguru.Com at low miles at Fowler Toyota drove to dealership. Craig Gunsauley met us as we drove up...... took me straight to the car. Paperwork was stress free and fast! I will definitely be back for any future auto purchase! More

New car purchase Everyone involved was nothing but professional and kind. We were at ease the entire time. Jessie really cares about his clients, and is very Knowle Everyone involved was nothing but professional and kind. We were at ease the entire time. Jessie really cares about his clients, and is very Knowledge able about his product. More

Love our new Tacoma We were not even planning on buying when we came in, just checking out options. We started visiting with Jessie after we looked at a Tundra. He took We were not even planning on buying when we came in, just checking out options. We started visiting with Jessie after we looked at a Tundra. He took us for a test drive. We really liked it, so we began the process of purchasing. He had to search for one to get the color and options we wanted. Then in the middle of the search we decided to check out the Tacoma! Off we go for another test drive! We loved the Tacoma and decided to buy it! Jessie made the purchase so easy! He got everything rolling while we ate breakfast at the little cafe there. Next thing I know we are driving home in our beautiful new Tacoma! More

Best car buying experience ever! Usually we hate the car buying experience, but not at Fowler Toyota of Norman!!! We never felt pressured or uncomfortable when making our purchase!! Usually we hate the car buying experience, but not at Fowler Toyota of Norman!!! We never felt pressured or uncomfortable when making our purchase!!! We were blown away after attending the New Owner's meeting! We were served dinner, won prizes, got a certificate for their gift shop, and gained valuable information about our vehicle and the dealership! Last but not least, our salesman Oscar was the best!!! Buy your car at Fowler Toyota in Norman, you'll be glad you did!!! Ron and Kathy Bahner More

Terrific Dealership Jesse Clark was my salesman. I highly recommend this dealership as everyone was so friendly and knowledgeable. Jesse worked with me on pricing and m Jesse Clark was my salesman. I highly recommend this dealership as everyone was so friendly and knowledgeable. Jesse worked with me on pricing and made sure I was happy with the car I purchased. I would definitely recommend them. More

Jesse Clark is the best salesman because he's not salesey. He is laid back and works for you the buyer. He gets the price low and makes sure your happy. If you need a Toyota, a recommend seeing him. Yes, this He is laid back and works for you the buyer. He gets the price low and makes sure your happy. If you need a Toyota, a recommend seeing him. Yes, this is a real review....I really hate car shopping because I'm no nonsense and frugal. Jesse Clark made buying a car tolerable. :) More