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Fowler Toyota of Norman

Norman, OK

4.7
751 Reviews

4050 N Interstate Dr

Norman, OK

73072

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Showing 751 reviews

July 31, 2019

Pleasant experience I had a positive experience buying my used Hyundai Veloster here at Fowler Toyota, Norman. Ron helped me identify the correct car and Keegan helped me More

by RysingStar
Recommend Dealer
Yes
Employees Worked With
Keegan , Ronald Wilson
Aug 08, 2019 -

Fowler Toyota of Norman responded

Thanks for the kind words. We appreciate your feedback and we're happy to hear that our team took good care of you. Thanks again!

July 30, 2019

Sales Jesse and Keegan Are excellent People to work with. They make buying a car a pleasant experience very friendly and fast they answer all questions with More

by ToyotaFan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesse and Keegan
Aug 08, 2019 -

Fowler Toyota of Norman responded

Thanks for the kind words. We appreciate your feedback and we're happy to hear that our team took good care of you. Thanks again!

July 19, 2019

"$1600" for "financing fee" They charged me almost $1600 as a financing fee. They NEVER explained about it. I would have paid all in cash if they had made it clear. They also had More

by moneyback
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
I cannot find his name above.
Jul 22, 2019 -

Fowler Toyota of Norman responded

Hi moneyback, We always take customer feedback seriously. Unfortunately, we are unable to locate a customer file based only on the information you have provided here. We would like to look into what happened here and help resolve any issues you may have experienced. Will you please provide some additional information via email to Community@Fowler-Toyota.com so that we can address your concerns? We hope to hear from you and look forward to any opportunity to assist you. Thank you, Amy H.

July 18, 2019

Good service and great personnel We are loyal customers, having bought 3 cars so far. And we will come back. They are not perfect all the time, but any time we have had questions o More

by Wreck-it
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oscar Chavez, Leslie in Finance. Breanne Jackson
Aug 08, 2019 -

Fowler Toyota of Norman responded

Thanks for the review! We love hearing from our customers and we truly value your business. We're honored to have you as a member of the Fowler family. Thanks again for taking the time to let us know how we did!

March 17, 2019

Used ATS I'm very unhappy with the vehicle I purchased on 3-13. The day I purchased the car the touchscreen wasn't working so I had to bring the car back the n More

by mstesa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Hieu Bui
Mar 20, 2019 -

Fowler Toyota of Norman responded

Thank you for your review. I have sent your comments to our management team so that they can look into this issue. Please feel free to send us an email with any additional information to Community@Fowler-Toyota.com. We always take customer feedback seriously and will look into this to determine the best resolution. Thank you, Amy H.

March 06, 2019

Finance dept Deception and dishonesty I went to the dealership with my financing pre-approved from the lender of my choice, They "flipped" my loan to their preferred lender after the contr More

by Yazzo
Recommend Dealer
No
Employees Worked With
Finance director
Mar 11, 2019 -

Fowler Toyota of Norman responded

Thank you for reaching out. I know that you worked with our Finance manager, Catie, and that she was able to assist you and answer your questions about this issue and clear up any misunderstanding. Please feel free to reach out to her with any additional questions. Thank you, Amy H.

February 28, 2019

Everything was great! The sales person was very nice and the Fowler team is some of the nicest people. I will and have been a returning customer to Fowler in Norman. More

by Cherrynikkel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Ratcliff, Ronald Wilson
Mar 01, 2019 -

Fowler Toyota of Norman responded

Thanks for the kind words! We appreciate your feedback and we truly value your business. We'll be sure to let our team know that they're doing a great job. Thanks again!

November 12, 2018

Great Experience Overall this is a great dealership. Very easy to deal with, Sales staff aren't pushy and very laid back. Go out of the way to make you happy. My onl More

by Okt4rcpl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cameron Samples
Nov 20, 2018 -

Fowler Toyota of Norman responded

Thanks for the review! We love hearing from our customers and will be sure to let our team know about your comments. Please feel free to reach out if you have any questions or if there's anything we can do to assist you. Thanks again!

November 06, 2018

Don't buy their extended warranty...and read over EVERYTHING Buyer Beware. They like to say one thing and then print up contract for something else. Sales process online and in dealership was fine. Issues sta More

by KirkKersey
Customer Service
Recommend Dealer
No
Employees Worked With
Justin McCart
Nov 06, 2018 -

Fowler Toyota of Norman responded

Hi Kirk, I have responded to your other reviews and we have been communicating via messages on Twitter and Yelp, but I wanted to respond here as well. We have sent your messages and reviews to our management team and they are reviewing the details to determine what happened and how we can resolve this issue. We always take customer feedback seriously and we truly appreciate your patience while we review the details of this issue. Thank you for taking the time to reach out and let us know about this problem and for giving us the opportunity to assist you. Thank you, Amy H.

October 31, 2018

Purchased a used vehicle I worked with Dewayne who let me take a longer test drive to make sure I was happy with it. I went in with only an hour and a half and didn’t expect t More

by log14
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dewayne and Laurie
Nov 20, 2018 -

Fowler Toyota of Norman responded

Thanks for letting us know about your experience with us. We appreciate your feedback and value your business. Thanks again!

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