Fowler Kia of Windsor - Sales

Drew built me up on how the dealership needed used cars, and how they were built on a good reputation. However, when it came to the "deal" process, all of that went out of the window. Meaning, I w and how they were built on a good reputation. However, when it came to the "deal" process, all of that went out of the window. Meaning, I was expected to take a $4000.00 loss on my trade-in because he said "that is how we keep the lights on". He further stated he would beat anybody's deal and couldn't. Longmont Kia was much less in price. He also stated that he would not lose a customer to Longmont Kia, but ABSOLUTELY did after this experience. Drew needs a lesson in proper customer service! More

The business experience: I have financed two vehicles with this dealership, including one complex deal of trading two used vehicles with negative equity for another (like-new) used vehicle. To say thei with this dealership, including one complex deal of trading two used vehicles with negative equity for another (like-new) used vehicle. To say their service is outstanding, is an understatement. They go well above and beyond to assure a clean business deal. Upfront and honest, they let you know exactly what you can expect and the why behind it. I have worked with three other dealerships in my experience, without any of them coming close to the bar this dealership has set. I promised them I would always bring my business their way and I fully intend to keep that. Congratulations on the move to the new lot, I look forward to seeing all the inventory! More

I have just purchased my 5th car. I have had a wide I have just purchased my 5th car. I have had a wide range of experiences. This experience was streamlined, low key. The best experience with a gro I have just purchased my 5th car. I have had a wide range of experiences. This experience was streamlined, low key. The best experience with a group of people at a dealership. I received simple phone messages & emails to let me know what was "new at KIA." I was treated kindly, did not feel rushed or stressed. I visited for a little more than 4 hours. I went home with a great deal on a Forte, a suprise upgrade and a great warranty. I'll be back for a Sportage someday. Thanks, Joan Curtiss Loveland CO. More

This was by far the absolute best car experience I have had. EVERYONE at this dealership was SO friendly even when they didn't have anything to do with us! I felt like we just walked in to a casual party, had. EVERYONE at this dealership was SO friendly even when they didn't have anything to do with us! I felt like we just walked in to a casual party, not a dealership! Even the sweet man who went to find the last bottle of water in the building (we didn't catch your name, but you know who you are- and you are wonderful)went out of his way to help us. We had already looked at the car online and knew what we wanted (Honda Element). We drove up and were NOT immediately accosted by smarmy salesmen. Adam came out while we were looking and asked if we were being helped. He asked if we had any questions and didn't try to oversell or talk our heads off. I cannot stress how happy he made us!(Thank you Adam!) We told him our bottom line and he ended up getting below it :) He gave me MORE than the NADA guide recommended- $2100. Adam got us $3000. We took the Element for a test drive and not too much later, we were talking to Tom Karros the finance director. Also a very nice guy! Tom also did not try and sell us things we didn't need but also made everything very clear and understandable and answered any questions I had. He also made us feel very comfortable and welcome (Thanks Tom!) I can't wait to recommend this dealership to anyone who will listen. Phenomenal all the way around! More

Tim was extremely helpful. He was very outgoing and spent the time to help us get the best deal and car for our needs. If you're needing a car, I can't recommend these guys enough. Absolutely great customer the time to help us get the best deal and car for our needs. If you're needing a car, I can't recommend these guys enough. Absolutely great customer service! More

We needed to purchase an awd car because we just moved from CA and have didnt have a care capable of operating safely in rain or snow. My current car was very new and I was worried I would be given very l from CA and have didnt have a care capable of operating safely in rain or snow. My current car was very new and I was worried I would be given very little on the trade in which would make it impossible for me to get into a new car. Peak Kia gave me a MORE than fair trade on my vehicle and even agreed to figure out all the details via email so we wouldn't have to come into town (we live high in the mountains and it's quite a drive in). When I arrived to sign the paperwork I was scared that the numbers would suddenly change when it came to sign on the dotted line but that fear was unfounded. Everything was exactly as they said it would be and in fact they even steered me clear of additional upgrades that wouldnt serve me and my situation. I look forward to dealing with them again when the family needs our next car. More

I drove several towns away to Peak KIA after my local KIA (Tynan's) dealer visit was such a disappointment with poor service and no willingness to make a deal! Being a recently divorced, single mom in need o (Tynan's) dealer visit was such a disappointment with poor service and no willingness to make a deal! Being a recently divorced, single mom in need of a vehicle..I needed a deal! Peak KIA was an outstanding experience thanks to Adam! More

WE were very impressed with the quality of work that was shown, the curteousness of the people we dealt with. He was knowledgeable about the product, services that were available and worked at getting us t shown, the curteousness of the people we dealt with. He was knowledgeable about the product, services that were available and worked at getting us the best deal. that he could work out. We were impresses with the finance manager as well. She also knew her job and handled it in a very professional manner. More

Very positive experience, comparable to the no-pressure purchase of a BMW several years ago. Negotiated a fair price without the typical back and forth games. Harold, the sales lead I worked with was pat purchase of a BMW several years ago. Negotiated a fair price without the typical back and forth games. Harold, the sales lead I worked with was patient and thoroughly knowledgeable, reviewing the pros and cons of select vehicles and associated features. The purchase paperwork was straightforward, no hard sell on additional warranty's or vehicle protection schemes. Vehicle delivery was very thorough, Harold reviewed each individual feature and then referenced the location of the option in the owners manual. I would definately return to this dealer if shopping for another Kia. My only negative and this applies to all Dealers in the Denver area is the unabashed gouging of customers for the "document fee" which as I shopped vehicles and dealers ranged from $300 to $500. Regards Rich More

We had the best experience we have ever had when it comes to buying a car. We didn't feel like we were at a dealership. Never felt pressure. I felt like we were visiting with friends and neighbors. Everyone to buying a car. We didn't feel like we were at a dealership. Never felt pressure. I felt like we were visiting with friends and neighbors. Everyone was very friendly. Danelle explained everything to us so we were never wondering about anything. I told them where I needed to be on price, trade and payments and this is the first time that we didn't play the game of them having the figures out of my reach. We didn't go back and forth on money. I told them, they listened and I appreciate that tremendously!! Great experience all the way around. When we got to the finance department, Athena was great also, she explained things and didn't try to get us to buy a bunch of added things that we didn't want. Thanks Peak KIA North for replacing our horrible previous experience with a great experience!!! We will definately go there for our service and be a repeat buyer. I love my KIA and the way we were treated there. More