Fowler Kia of Windsor - Sales

Sold us a lemon and declined to help us My husband and I purchased a used 2004 Dodge from the dealership in February of 2014. It was a good deal, low mileage, seemed to be in great shape, et My husband and I purchased a used 2004 Dodge from the dealership in February of 2014. It was a good deal, low mileage, seemed to be in great shape, etc. Day 2 of driving the truck, I had to send an email and schedule a service review as we were finding things wrong with the truck. We were told that it was a computer issue and that we would have to go to a Dodge dealership to get it diagnosed. Now 6 months down the road, it is going to be a $2,000 fix because the fuse box and module need to be replaced. Kia is refusing to help us with the costs. In addition, we bought the oil/service package with the truck. Without our permission, our tires were rotated during our last visit. This has now caused problems with our alignment and with the tire belts. Furthermore, at our last service appointment, only 3 months after our purchase, we were told by the service manager that the ball bearings needed to be replaced as well as the radiator, in addition to a leak in the rear differential. ALL OF THIS BEING SAID, i reached out to the manager of the store and he came back with this "Due to the vehicle being sold as is, the time frame involved, mileage driven, and these issues perhaps being caused by wear and tear on the vehicle we will not be participating in the cost of repairs." Here is my response to you Tom Karros, next time I buy a used truck, it will not be from you. Thank you for living up to the stereotype of being a typical car salesman... slimy and untrustworthy. Folks, if you like being taken advantage of and buying used trucks that will cost you a lot of maintenance down the road, I would HIGHLY recommend Peak Kia North. More

Great Service! The best experience at a dealership that we've ever had!Very friendly, knowledgeable, and not pushy!They made buying a vehicle a pleasant experience! The best experience at a dealership that we've ever had!Very friendly, knowledgeable, and not pushy!They made buying a vehicle a pleasant experience! More

Amazing Service My Husband and I bought a car from Peak Kia North, our experience from the minute we walked In the door was amazing, until we walked out the door with My Husband and I bought a car from Peak Kia North, our experience from the minute we walked In the door was amazing, until we walked out the door with our new keys in hand ! Trevor , Tom and Josh were extremely helpful in every way and made us feel at home .... I would highly recommend checking them out for future purchases !! More

Fabulous! This was the best experience! Kelly and all the staff at Peak Kia North were kind, efficient, and OVERALL professional! I will definitely recommend th This was the best experience! Kelly and all the staff at Peak Kia North were kind, efficient, and OVERALL professional! I will definitely recommend this dealership to my friends and family!! More

Purchased a 2014 Kia Optima I would say this was by far the best sales experience I have ever had buying a car. David Castillo was so kind, helpful, no pressure sales. He was eff I would say this was by far the best sales experience I have ever had buying a car. David Castillo was so kind, helpful, no pressure sales. He was efficient and did not waste my time at all. The overall experience with him was like no other. I appreciated his honesty in helping us get into the car we needed and wanted. I hope he stays around! We have 4 soon to be drivers in our home and would go see David first! More

Kia cadenza purchase Purchased new Kia cadenza in May. Great service, little to no haggling, and no pressure. I was in and out of the dealership in 1 1/2 hours, and the Purchased new Kia cadenza in May. Great service, little to no haggling, and no pressure. I was in and out of the dealership in 1 1/2 hours, and the car was delivered that day. More

Thank You for the Best Car Buying Experience This dealership exceeds expectations! My mother in law was saying that car buying ranks about as low as getting a root canal. Not at Peak Kia North! This dealership exceeds expectations! My mother in law was saying that car buying ranks about as low as getting a root canal. Not at Peak Kia North! My husband and I were worried about buying a used car and we visited a few places that really gave us reason for feeling this way. We had in our mind that the same gimmicks are always used no matter what. At Peak, we did not feel that way. It was a no pressure, professional buying experience. Trevor Fonfara, our salesperson was absolutely phenomenal to work with. Not only was their no pressure but he wanted the sale to work for us and truly wanted us to be happy with the vehicle we were purchasing and the financial aspects of the transaction. Josh was the person we worked with in the finance department and he disclosed all information in a honest and forthright way. Because we had such a good experience purchasing at Peak Kia North we are going to be recommending that dealership to anyone else we know in the market for a vehicle. There is no doubt in my mind that we would purchase there again. Thanks Peak Kia for breaking the mold on shopping for a vehicle. More

Amazing Dealership with an Incredible Staff My experience with Peak Kia North was absolutely incredible. This was the first time ever purchasing a vehicle. I had visited and communicated with at My experience with Peak Kia North was absolutely incredible. This was the first time ever purchasing a vehicle. I had visited and communicated with at least twenty different dealerships before visiting Peak Kia North. All of them told me "no" to my credit and financial situation. Peak Kia North never made me feel like a hassle. My salesman was Dominic Vasquez and Dominic worked very hard and did whatever he could to put me in a vehicle. Dominic Vasquez not only greeted me with a hand shake and took his time to show me vehicles but he made me feel like a friend rather than a customer. He offered me and my wife food and beverage, met every one of my needs as a paying customer with no questions asked, explained everything in detail to me before I made a decision, offered advice when needed, sold me a vehicle without feeling pressured, and was patient, happy, friendly, and even shared some laughs with my family. The car selection was wonderful. I was able to see all my options, choose for myself, and they even allowed me to take the vehicle to be checked by a third party mechanic. No major issues were brought to my attention with the vehicle and the minor things (such as windshield, tire pressure, detail, etc) was taken care of right away. I highly recommend Peak Kia North as well as Dominic Vasquez to anyone trying to buy a car, especially those who may be struggling with credit, first time buying, or has a financial worry. I will truly be a customer for life and will never forget the amazing experience I had. More

Good cars and a helpful salesman Kerry is the only person I want to buy a car from. I have bought two from him and referred three others to him that did buy as well. He is courteous a Kerry is the only person I want to buy a car from. I have bought two from him and referred three others to him that did buy as well. He is courteous and friendly, our vehicles are great and we have always been happy with the deal. Everything is transparent from start to finish. More

Wasn't planning on driving home two We went to Peak Kia North to lease a 2014 Kia Rio for our teenage daughter. While there, we noticed the 2014 Kia Soul (limited edition Red Zone), and We went to Peak Kia North to lease a 2014 Kia Rio for our teenage daughter. While there, we noticed the 2014 Kia Soul (limited edition Red Zone), and I couldn't help but notice that it had very similar features that my Dodge Durango had, with the exception of the third row seating, which is no longer a priority for us (it was at the time we bought it a couple years ago). It's sporty, fun, and gets better gas mileage than the Durango. Long story short, we took it for a test drive and managed to get into the new Kia Soul for less money than the Durango, and now both mom and daughter are driving new vehicles, with a 100,000 mile warranty, plus service for the next 60,000 miles. It was a good day. We certainly weren't planning on driving home two new Kias today, but the overall experience, from customer service to friendly staff to an affordable plan for now three drivers ... was absolutely awesome. Thanks, Chris, Josh, Tom, and BJ! More