Fowler Kia of Windsor - Sales

Service Dept. VERY WRONG suggestions for repair In August, took my KIA Sedona for oil change....when all said and done, was told that i needed a new rack and pinion, oil pan gasket replacement, and In August, took my KIA Sedona for oil change....when all said and done, was told that i needed a new rack and pinion, oil pan gasket replacement, and back struts replacement due to leaking issues. All in all, it would be close to if not over $2000, $1200 for the rack and pinion alone. Just had a bad feeling in my gut...Went to another KIA dealer, and was told that my valve cover gaskets were leaking, making it look like the rack and pinion and the oil pan was leaking. Replaced valve cover gaskets for less than $500 and all is well. Also, was told that my back struts are NOT leaking as I DO NOT have struts, I have shocks, and they are not leaking.....Who in the xxxx was this mechanic that said I had major issues????????? Will never go back again..... More

Nice staff, easy to work with Just bought a new Kia. Salesman was helpful and low key. Total cost of service contract not explained verbally, although listed on contract. Monthly p Just bought a new Kia. Salesman was helpful and low key. Total cost of service contract not explained verbally, although listed on contract. Monthly payments explained, though. In general, a good experience and I would recommend the dealership for Kia buyers. More

Terrible service Went in to get my car serviced, after walking in I had to wait about ten minutes before anyone even made eye contact with me. After i was "helped" I w Went in to get my car serviced, after walking in I had to wait about ten minutes before anyone even made eye contact with me. After i was "helped" I was told my car would've been checked and I would have an answer to what was wrong but they completely ignored it after promising me its readiness due to my time limit. More

Mis-representation. When I test drove the Ford Ranger the key fob had one key. When I bought the truck I received the key to the camper shell, and the remote lock. The re When I test drove the Ford Ranger the key fob had one key. When I bought the truck I received the key to the camper shell, and the remote lock. The remote lock only worked for the driver door! The passenger door remained locked. I would have wanted that fixed. I asked for the truck to be detailed inside and out. When I test drove it, I rubbed a little dust and smudges from the instrument panel. When I picked it up, they were still there! No big thing. What really bugged me is when I've gotten a new car from a dealer it ALWAYS came with a FULL TANK of Gas! Not a half tank, that by the time I drove home, it had used a quarter tank getting there! Hmmm... what kind of mileage is this thing going to give me. It raised some questions. Other than these things I was satisfied. You did have some questionable practices!!! More

Wonderful! Thank you! We had a Kia Spectra we bought brand new years ago. We have had other cars since then. After 15 years it was time for a new one. The warranty was the We had a Kia Spectra we bought brand new years ago. We have had other cars since then. After 15 years it was time for a new one. The warranty was the biggest factor. We were pleasantly surprised to see the Optima shown to us by Michael Juhl. We gave him the list of things that were important like color, leather seats, etc. and the price range we wanted and he delivered! We were expecting to be there all day but were out by lunch time. Thank you thank you for a flawless experience! More

OUTSTANDING! Tom is a phenomenal sales manager, I'm so happy I bought new Sorento here. His sales team worked very hard to accommodate my every need. Also the ma Tom is a phenomenal sales manager, I'm so happy I bought new Sorento here. His sales team worked very hard to accommodate my every need. Also the made every effort possible to make sure I got what I should on my trade in. I would recommend if u have a trade in, you consider going to Peak, their new car inventory is huge! More

No more Hyundai's for me! I have driven a Hyundai for the past 4 years and have just been so put off by thier customer service that I decided to go take a look at the Kia's thi I have driven a Hyundai for the past 4 years and have just been so put off by thier customer service that I decided to go take a look at the Kia's this past weekend... my only regret is that I waited so long to visit them!! What a day and night difference in a car buying experiance. I will recommend them to all of my freinds and family. I truly feel like they cared about me and what I needed and put me into a vehicle that was made for me. I LOVE my new Sorento and do not have any regrets about my purchase and am looking forward to many years of being part of the Kia family. More

Thank You! We just bought our 3rd car through Peak Kia North! We traded in our First car we bought for a upgrade. As always everyone was so helpful, Scott was ou We just bought our 3rd car through Peak Kia North! We traded in our First car we bought for a upgrade. As always everyone was so helpful, Scott was our sales person and he was very nice and not pushy! He made sure he found cars we would be happy within our price range. He was awesome! Also Thank you Jeff for helping as well! You are always very kind and make us feel welcome! Thank you Peak for helping us get a new to us car!!! :) More

WORST CAR BUYING EXPERIENCE EVER! I would just like to start off by thanking Peak Kia North for such a terrible experience. After dealing with them for nearly two weeks, we finally wen I would just like to start off by thanking Peak Kia North for such a terrible experience. After dealing with them for nearly two weeks, we finally went to a different dealership and got a much better truck at a much better price with no nonsense. Everyone we worked with was friendly enough, but that is the only good thing I can say about Peak Kia North. The first sales person we worked with flat out lied to us about personal matters and we had to spend our time and money trying to fix something that was completely untrue. Since my boyfriend was so interested in this particular truck, we went back and asked to work with someone else. We were introduced to one of the sales managers and he promised to do what he could to get us into the vehicle we wanted. After a couple more days we were passed off to another person in sales who had no idea what was going on. We finally just asked for a price out the door so we could get our own financing and it took them forever just to give us that. Needless to say we found another dealership. We had zero issues getting into the truck we wanted once Peak Kia North was out of the picture. I would never recommend this dealership ever! More

Awesome employee's willing to work with Poor Credit I was working with Tim on getting a used vehicle. My credit wasn't amazing but he was able to work with me and get me into a reliable newer vehicle ri I was working with Tim on getting a used vehicle. My credit wasn't amazing but he was able to work with me and get me into a reliable newer vehicle right away. He didn't judge that my credit had some bumps, mostly medical bills that I was working to pay off. I went up that same week and test drove the Forte and loved it. I was even able to bring my dog into the dealership with me as I drove up 2 hours to get there and it had been storming that day and I didn't want to leave her home. She even test drove the new car with me! The only issue I had was that the previous owner had put a straight pipe on the car and removed the muffler and it was horribly loud and annoying. I had asked about this and of course the car was being sold as is. Sadly I just paid $160 to get an actual muffler put on at a local place here, but it would have been nice to have that done at the dealership before it was sold. Who needs a straight pipe on a Kia Forte, I didn't plan on doing any street racing. Other than that little issue I have loved my car so far! More