Fowler Kia of Windsor - Sales

2016 Kia Sorento I was provided great customer service from the moment I stepped into the dealership to look for an AWD SUV starting with John Renshaw the salesman and I was provided great customer service from the moment I stepped into the dealership to look for an AWD SUV starting with John Renshaw the salesman and followed up by every person I encountered. It is a very friendly place to buy a vehicle. I will recommend them to everyone. More

Very nice to deal with Did not try to sale us a car that we did not what, just one I was looking that .thanks James for the good deal. very nice car. wife is happy too. Did not try to sale us a car that we did not what, just one I was looking that .thanks James for the good deal. very nice car. wife is happy too. More

Best buying experience Went in thinking that there was no one on earth who could help me through the situation I was in. Walked into Peak Kia North and right away they had t Went in thinking that there was no one on earth who could help me through the situation I was in. Walked into Peak Kia North and right away they had team members working on a deal for me, still with no hope that anything was going to work things started to progress and they assured me that they would find some way to help me. Thanks to James, Gabe, and Tom within a total of maybe 5 hours of being there my new car was in the delivery bay waiting for me. This was truly a miracle, every single one of these guys worked extremely hard to make this deal happen. More

Service Dept. VERY WRONG suggestions for repair In August, took my KIA Sedona for oil change....when all said and done, was told that i needed a new rack and pinion, oil pan gasket replacement, and In August, took my KIA Sedona for oil change....when all said and done, was told that i needed a new rack and pinion, oil pan gasket replacement, and back struts replacement due to leaking issues. All in all, it would be close to if not over $2000, $1200 for the rack and pinion alone. Just had a bad feeling in my gut...Went to another KIA dealer, and was told that my valve cover gaskets were leaking, making it look like the rack and pinion and the oil pan was leaking. Replaced valve cover gaskets for less than $500 and all is well. Also, was told that my back struts are NOT leaking as I DO NOT have struts, I have shocks, and they are not leaking.....Who in the xxxx was this mechanic that said I had major issues????????? Will never go back again..... More

Nice staff, easy to work with Just bought a new Kia. Salesman was helpful and low key. Total cost of service contract not explained verbally, although listed on contract. Monthly p Just bought a new Kia. Salesman was helpful and low key. Total cost of service contract not explained verbally, although listed on contract. Monthly payments explained, though. In general, a good experience and I would recommend the dealership for Kia buyers. More

Terrible service Went in to get my car serviced, after walking in I had to wait about ten minutes before anyone even made eye contact with me. After i was "helped" I w Went in to get my car serviced, after walking in I had to wait about ten minutes before anyone even made eye contact with me. After i was "helped" I was told my car would've been checked and I would have an answer to what was wrong but they completely ignored it after promising me its readiness due to my time limit. More

Mis-representation. When I test drove the Ford Ranger the key fob had one key. When I bought the truck I received the key to the camper shell, and the remote lock. The re When I test drove the Ford Ranger the key fob had one key. When I bought the truck I received the key to the camper shell, and the remote lock. The remote lock only worked for the driver door! The passenger door remained locked. I would have wanted that fixed. I asked for the truck to be detailed inside and out. When I test drove it, I rubbed a little dust and smudges from the instrument panel. When I picked it up, they were still there! No big thing. What really bugged me is when I've gotten a new car from a dealer it ALWAYS came with a FULL TANK of Gas! Not a half tank, that by the time I drove home, it had used a quarter tank getting there! Hmmm... what kind of mileage is this thing going to give me. It raised some questions. Other than these things I was satisfied. You did have some questionable practices!!! More

Wonderful! Thank you! We had a Kia Spectra we bought brand new years ago. We have had other cars since then. After 15 years it was time for a new one. The warranty was the We had a Kia Spectra we bought brand new years ago. We have had other cars since then. After 15 years it was time for a new one. The warranty was the biggest factor. We were pleasantly surprised to see the Optima shown to us by Michael Juhl. We gave him the list of things that were important like color, leather seats, etc. and the price range we wanted and he delivered! We were expecting to be there all day but were out by lunch time. Thank you thank you for a flawless experience! More

OUTSTANDING! Tom is a phenomenal sales manager, I'm so happy I bought new Sorento here. His sales team worked very hard to accommodate my every need. Also the ma Tom is a phenomenal sales manager, I'm so happy I bought new Sorento here. His sales team worked very hard to accommodate my every need. Also the made every effort possible to make sure I got what I should on my trade in. I would recommend if u have a trade in, you consider going to Peak, their new car inventory is huge! More