Fowler Kia of Windsor - Sales

Great experience I went in because my lease with a Kia was up. They were great in supporting me with my next purchase and it was quick. I went in because my lease with a Kia was up. They were great in supporting me with my next purchase and it was quick. More

Thank You! Great and helpful listen to me that I was able to get the answers I needed. Thank you for taking the time with me, I truly appreciate your help. Great and helpful listen to me that I was able to get the answers I needed. Thank you for taking the time with me, I truly appreciate your help. More

Great experience! Kerry was fantastic. My daughter was a first time buyer and he walked her through the process wit patience and professionalism. We came in thinkin Kerry was fantastic. My daughter was a first time buyer and he walked her through the process wit patience and professionalism. We came in thinking we knew what we were looking for, but ended up getting completely different. This is our third purchase from Peak and they never disappoint. More

New car Was over all good but feel I was pushed into some decisions and not everything was told to me until I was asking questions still I am happy with my pu Was over all good but feel I was pushed into some decisions and not everything was told to me until I was asking questions still I am happy with my purchase More

Air Conditioning went out; not covered. Purchased 2017 Kia December 2016. Air/C went out. Do not cover outside influences. Hole in the condenser. I contacted Kia in California. Did no good. Purchased 2017 Kia December 2016. Air/C went out. Do not cover outside influences. Hole in the condenser. I contacted Kia in California. Did no good. Tire sensor alarm not covered; because it had had a rubber valve stem. Discount Tire replaced for $63. The valve stem was FCC Compliant; I saved the valve stem. More

Don't buy sevice plan. They lie about service I bought a service plan because they promised me a loaner car whenever i come in. He said drop off your car, take a loaner for the day, and pick it u I bought a service plan because they promised me a loaner car whenever i come in. He said drop off your car, take a loaner for the day, and pick it up. From day 1, it has been a pain trying to get one. They've now not given me one at all. Only reason i bought it was for the loaner, since i live 25 mins from dealership. They're nice people and building is nice if you have to wait, but they were totally misleading. Funny thing is the guy who sold me the plan now heads the service dept. I talked to him about it, and it's funny how his perspective has changed due to his new tasks. More

New car Found the perfect car for my daughter. Great staff. Was given all options that best fit us and found what worked for us. Easy and fast process. Found the perfect car for my daughter. Great staff. Was given all options that best fit us and found what worked for us. Easy and fast process. More

No preasure. Marc was a new salesman. Excellent Good experience all the way around. PEAK KIA NORTH. Marc was a new salesman. Sam the fiance manager, excellent. Would definitely recommend them. Ther Good experience all the way around. PEAK KIA NORTH. Marc was a new salesman. Sam the fiance manager, excellent. Would definitely recommend them. There was no preasure. More

My husband and I ha s received subpar service at Peak KIA. J Jeff, the owner of Peak KIA would be appalled if he sat for a day and watched what occurs in the service department. It appears that the service depar Jeff, the owner of Peak KIA would be appalled if he sat for a day and watched what occurs in the service department. It appears that the service department has high turnover and people do a minimum of what is required. My husbanf’s car was washed yesterday after he waited 90 minutes for an oil change. None of the panels on his car were fully washed—patches left untouched. Poor attention to detail and no focus on customer service. I had a worse experience the last time I scheduled an oil change. More

Service department is awful I purchased a used car from this dealer in 2017. Everything was wonderful for the first couple of months and then my car completely died. I pay monthl I purchased a used car from this dealer in 2017. Everything was wonderful for the first couple of months and then my car completely died. I pay monthly for a service plan that covers most of the damages that can occur so I was optimistic. The people that I spoke with in the service department seemed to be very nice. After about a week of no contact I called to figure out what was wrong with my car. There was a list of problems one of which was not covered by the service plan. I expected to be without a car for a couple days, this turned into almost a week and then thankfully I was able to take a loaner. My car was in the shop for a month. This time frame is ridiculous, thank goodness for the loaner or I would have lost my job. When I picked up the car it was still not running correctly. With fear of not having a mode of transportation for my two young kids and myself I was told that I would be contacted when there was a loaner available. This took three weeks and I am the one that had to do the contacting no one bothered to call me back as I had been promised. It will be three months tomorrow that my car has been in the shop which is insane and unacceptable. I have had to call and babysit the service department to be kept in the loop with my own car. I received the run around and I feel that my car was put aside and not considered a priority. While no one was rude to me this service department is a joke and I am not happy with the service. Maybe my case was special in that I was forgotten about but if you have to use this service department be sure you can be carless for months on end. More