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Fowler Kia of Windsor - Sales

Windsor, CO

4.9
641 Reviews
When it comes to buying a car, customers want to feel welcomed and at ease. That's why at our Fowler Kia, being friendly is a top priority. Our team of salespeople and staff strive to make every customer feel valued and important. From the moment you step onto our lot, you can expect a warm and friendly greeting. We believe that building a positive relationship with our customers is the foundation of our success. So, whether you're just browsing or ready to make a purchase, our friendly team is here to assist you. At our Kia dealership, we understand that buying a car can be a daunting task. There are so many choices and decisions to make. That's why we pride ourselves on being helpful. Our knowledgeable sales team is here to guide you through the car-buying process, answering any questions you may have along the way. We'll work with you to find the perfect vehicle that meets your needs and fits your budget. And if you're not sure about financing or leasing options, we're here to help with that too. Our goal is to make buying a car as easy and stress-free as possible. Honesty is a core value of Fowler Automotive. We believe in treating our customers with respect and integrity. We will not trade integrity for dollars. That means we'll always provide you with honest and transparent information about the vehicles we sell. We won't pressure you into making a purchase that's not right for you. We want you to be completely satisfied with your purchase and feel good about the decision you've made. That's why we're committed to being upfront and honest with our customers every step of the way. At Fowler, we believe in fairness. We strive to offer fair market-based pricing to our customers. You can be assured that you will NOT overpay for any of our vehicles, new or used. We won't try to upsell you on features or packages you don't need. Our goal is to help you find the vehicle that's right for you, and make it affordable through competitive financing and lease options. We also offer fair trade-in values for your current vehicle, so you can feel confident that you're getting a fair deal. Our commitment to fairness extends beyond just the buying process. We also offer fair and reliable service and maintenance for your Kia vehicle, so you can keep it running smoothly for years to come.
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1111 Southgate Dr

Windsor, CO

80550

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Showing 641 reviews

January 24, 2024

Greed…. Lies lies and more lies. Service will tell you that your car needs this service “as per the KIA service schedule” just to make you think you “have” t More

by Law
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Alec Brian and general manager service
Mar 19, 2024 -

Fowler Kia of Windsor - Sales responded

Thank you for sharing your feedback with us. We're sorry to hear about your recent experience and any confusion it may have caused. At Fowler Kia of Windsor, we take pride in providing thorough service to all our customers, including a 360 inspection with every visit, ensuring the safety and reliability of your vehicle. We apologize for the miscommunication regarding the recommended maintenance services. We follow the guidelines provided by BG, a trusted partner in automotive maintenance, to ensure the longevity of your vehicle. However, it seems there was an oversight in conveying this information accurately, and we acknowledge that this is a training opportunity for our team. Our recommendations are always aimed at maintaining the integrity of your vehicle and ensuring your safety on the road.

Mar 19, 2024 -

Law responded

BG does not manufacture the vehicles. They are a aftermarket company that sells products called “snake oil” stop attempting to justify ripping off customers.

October 30, 2023

Poor customer service. Was treated so poorly by not only James but also by Tom of upper management. More

by Gina
Sales Price Transparency
Recommend Dealer
No
Employees Worked With
James Titchenell
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Karros
September 18, 2023

We had a excellent experience purchasing our K5 at Fowler. Kyra is amazing! We will be back. More

by Kimberly
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kyra Patchett
August 30, 2023

The kindest, most helpful staff. They went out of their way to make it a personal experience. Took time to understand our needs. More

by ayemami26
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kyra Patchett
August 29, 2023

The Kyra was wonderful and easy to deal with. She made the process easy. Jake in finance was knowledgable and friendly. A good experience. I would definitely come back. More

by Ok
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kyra Patchett
August 29, 2023

Purchased a 2023 Forte at this dealership while it was still Peak Kia North. Before the 20k mile mark, both front tires developed bulges in the sidewall. The tires hadn't seen any trauma (i.e. curb checks More

by G Petty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service department
August 10, 2023

Nice dealership, love the fact they had a great inventory selection and no markups with very friendly staff! More

by Sebastian K
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Daryl Griego
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jacob (finance), Kyra Patchett
August 07, 2023

Quick and easy process. Kyra was friendly and very knowledgeable. Dealership was clean. Good amount of options in inventory. More

by Mahenderson
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kyra Patchett
June 07, 2023

Go to James Titchenell, I met him when I wanted to trade for a new car, I was very unsure when I came into Kia. To my shocking experience, he was very understanding, he listened to my needs and my concerns, More

by Luna
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James Titchenell
July 23, 2022

Just purchased my 2023 Kia Sportage X-Pro Prestige for Peak Kia North. This is the 3rd vehicle I have purchased from them. The best part of Peak Kia is salesman Kerry Kennicutt. Working with Kerry has bee More

by clandingham44
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kerry Kennicutt
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