Fowler Jeep of Boulder
Boulder, CO
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Always comes through! I am a car guy, and I go through a lot of cars... I’ve bought 4 cars now through Gabe, he always gets me the best price, on the vehicle I want. The e I am a car guy, and I go through a lot of cars... I’ve bought 4 cars now through Gabe, he always gets me the best price, on the vehicle I want. The experience of buying a vehicle can be frustrating or exhausting, but find the opposite to be true working with Gabe. I will forever work with Gabe for my vehicle purchases. Well done! More
Very Kind and Efficient When I got there they said there was a bay down and I would have to wait an hour before getting in. The place was so comfortable that the time waitin When I got there they said there was a bay down and I would have to wait an hour before getting in. The place was so comfortable that the time waiting didn't even seem like an hour. Shelby talked to me on the phone to explain my free visits included with our purchase, and I was fortunate enough to deal with her at the dealership. She was so sweet and explained everything so professionally. Everyone there was very nice and helpful. My experience was great! More
Not overcharged - I needed some software checked on my Grand Cherokee and thought I would have to pay about $270. for the work. Turned out that I didn't need any work, I needed some software checked on my Grand Cherokee and thought I would have to pay about $270. for the work. Turned out that I didn't need any work, and they wouldn't charge me for checking. Yippee! Always the very best service peeps - for almost twenty years. One of the main reasons I continue to be a customer of Pollard. More
Excellent Service Gabe provided personalized customer service without any pressure to buy. The selection of jeeps on the lot allowed us to find what we wanted without s Gabe provided personalized customer service without any pressure to buy. The selection of jeeps on the lot allowed us to find what we wanted without settling. The finance department was quick and helpful. Overall excellent service- would highly recommend! More
Great experience! I bought a jeep that had a few issues and they took care of them in a timely manner and did a great job! Everyone was very helpful and nice. I felt li I bought a jeep that had a few issues and they took care of them in a timely manner and did a great job! Everyone was very helpful and nice. I felt like they really cared about my satisfaction. More
Fast and efficient check in for service from Cecilia I appreciate good customer service and it is getting harder and harder to get it now days. And I have received it the last three times I have dealt w I appreciate good customer service and it is getting harder and harder to get it now days. And I have received it the last three times I have dealt with Pollard. Either buying my new Jeep Trailhawk for having it serviced. More
Service I worked with Mike to have my issue resolved. Very good service. I would recommend Pollard Jeep for maintenance and service. Mike Guida was very re I worked with Mike to have my issue resolved. Very good service. I would recommend Pollard Jeep for maintenance and service. Mike Guida was very responsive and helpful. More
Lease of new Jeep Cherokee Trailhawk Recently I turned in a 2016 Jeep Cherokee after completion of a 3 year lease. I was impressed with the trouble free performance and great service from Recently I turned in a 2016 Jeep Cherokee after completion of a 3 year lease. I was impressed with the trouble free performance and great service from Pollard. My decision to once again do a 3 year lease on a 2019 Jeep Cherokee was based on the great experience of the last 3 years. More
Good but confusing My salesman was very young. But very nice. I was looking for a new car, and he showed me a 2018 so I was very confused at first as to why the car ha My salesman was very young. But very nice. I was looking for a new car, and he showed me a 2018 so I was very confused at first as to why the car had mileage. I later learned they used it to pick up parts. He didn't have business cards and neither did the F&I manager which I thought was strange. When I picked up the car, I opened the center console and found melted chocolate, some used tissues and a granola bar. They obviously didn't check the interior before handing it over to me. The F&I manager put the wrong address and had to redo paperwork, then forgot to add my downpayment, so more changes. I asked about service ratings and neither of them knew what the ratings were. Everyone was super nice, but it lacked professionalism. More
Excellent customer service. I'm from out of town and had my Jeep serviced twice here and found everyone I had contact with to be very helpful and professional. I'm from out of town and had my Jeep serviced twice here and found everyone I had contact with to be very helpful and professional. More