Fowler Honda of Longmont
Longmont, CO
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Love our CRV. Exactly what we wanted. Sales Rep was attentive, knowledgeable, and easy to work with. Business manager looked for common ground between us and made his part in the transact Sales Rep was attentive, knowledgeable, and easy to work with. Business manager looked for common ground between us and made his part in the transaction enjoyable. We purchased exactly what we were looking for and love the performance of the new CRV. More
Broken AC My daughters and I drove from California to Colorado for a softball tournament in my wife’s 2017 Pilot. About 1/2 way the AC went out on the vehicle. My daughters and I drove from California to Colorado for a softball tournament in my wife’s 2017 Pilot. About 1/2 way the AC went out on the vehicle. We had to drive in over 100 degree heat with no AC. Very disappointed that a new vehicle would have this issue. When we got to Westminster for the tournament, I attempted to have the AC fixed. However, the part that was needed was on back order and the dealership on 104th ordered the part. At first, they didn’t think it would come in. The part came in a week later. I took the vehicle in to have the work done. A few hours later I received a phone call advising me that their freon machine was contaminated by another dealership and there was nothing they could do. I was told to find another dealership and that they could not help me. I asked the service manager if he could find another dealership in the area and he refused. I was told I’d have to find one and explain the situation. Great customer service Auto Nation Honda on 104th. I contacted Frontier Honda in Longmont and spoke to Derek (service manager). He was very patient and listened to me as I vented. He wasn’t sure at first if they could get my car in before the Holiday, due to previous appointments. Not only did my AC get fixed, but the job was done the next day (July 3). Rob form the Blue Team and Derek were very professional and handled my situation with care and compassion. I greatly appreciate you guys and your team. If I lived in the area, you would be our Honda dealership. I can’t say thank you enough. THANKS!!! More
Routine service Made an appt the same day. I did not have to wait when I arrived on time for the appt. I was treated courteously and efficiently. Made an appt the same day. I did not have to wait when I arrived on time for the appt. I was treated courteously and efficiently. More
Great service I appreciate the service team going above and beyond to improve the service from the previous experience. The team calibrated the windshield camera an I appreciate the service team going above and beyond to improve the service from the previous experience. The team calibrated the windshield camera and completed the 90 day service. More
Always excellent service! In addition to the excellent service, they answered some questions about the service history of a used car I am thinking about purchasing. That was e In addition to the excellent service, they answered some questions about the service history of a used car I am thinking about purchasing. That was extremely helpful. More
Happy The service was thorough, speedy and trustworthy. They are always there to help you and with a smile. Love Frontier Honda. I have had Hondas for ma The service was thorough, speedy and trustworthy. They are always there to help you and with a smile. Love Frontier Honda. I have had Hondas for many years and have been pleased with the service department. More
The best car buying experience you could ask for Sammy and David were top notch. I have never been treated so well when purchasing a vehicle. They understood my concerns and answered all of my questi Sammy and David were top notch. I have never been treated so well when purchasing a vehicle. They understood my concerns and answered all of my questions with a smile. I brought my mom along and they treated her like a queen. Both gentlemen are truly experts ar customer service and I would highly recommend this dealership to anyone who asks where they should go. More
Good experience We've bright our vehicles in here on a few occasions. Always has been a very good experience. This last time however we had an appointment for 8am a We've bright our vehicles in here on a few occasions. Always has been a very good experience. This last time however we had an appointment for 8am and when I showed up at 8 there was a line of customers with their cars waiting to be processed. As a result it took us around 20 mins to drop off our vehicle. Seems to me they could have better staggered those appointments so as to avoid a huge flood of people at the same time. Other then that though its always been a pleasure. More
Great, quick service. The team is fast on the job, quick to diagnose issues and call for approval to take extra measures to correct problems found through inspection. The w The team is fast on the job, quick to diagnose issues and call for approval to take extra measures to correct problems found through inspection. The work is done well and the car comes out clean and spotless and feels newer. More
Dependable Service My recent visit was up to the same great standard that I have come to expect from Frontier Honda! I feel their is mutual respect and I trust the staff My recent visit was up to the same great standard that I have come to expect from Frontier Honda! I feel their is mutual respect and I trust the staff. More