Fowler Honda of Longmont
Longmont, CO
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Refused to stand behind their work. Had our 2000 Accord (250,000 miles) in for service (rear main seal leaks). We bought this car from Frontier in 2001 and faithfully had them do all the Had our 2000 Accord (250,000 miles) in for service (rear main seal leaks). We bought this car from Frontier in 2001 and faithfully had them do all the service over the years. Six weeks after getting it back the transmission went bad. The service group told us it wasn't anything they did and that that particular year was prone to transmission issues. 250,000 miles! and never an issue until they were in messing with it. Then they tell us its because that year was prone to transmission problems. They refused to even consider that their mechanic might have done something. They had the transmission out of the car. Had it drained, etc. Can't trust their service group anymore. More
The team always provides personalized service Mike or Bob always provide the top level of service and in such a personal way. They know your name, they know your car. Each and every visit they de Mike or Bob always provide the top level of service and in such a personal way. They know your name, they know your car. Each and every visit they define what is essential to get done, and what is a "nice to get done" but can be done over time. Always trust them, and always feel like they are on the customer's side. More
Excellent Service for car problem on vacation Service department was very helpful when our car broke down in Colorado on vacation from California. Got us back on road as quickly as possible. Service department was very helpful when our car broke down in Colorado on vacation from California. Got us back on road as quickly as possible. More
Dealership new to me. I was treated with respect. Questions were answered directly. I appreciated not being talked into something I really was not interested in purchasin I was treated with respect. Questions were answered directly. I appreciated not being talked into something I really was not interested in purchasing. Not a high pressure saleman--kind and gentle. More
Best Car Buying and Service Experience in 20 Years!!! I have purchased many cars in my years and been happy with the cars. However, I must admit that my purchase and ongoing experience with Frontier has I have purchased many cars in my years and been happy with the cars. However, I must admit that my purchase and ongoing experience with Frontier has been the best by far! First of all, the HONDA is an amazing and very reliable automobile. But even better is the service staff at Frontier. I appreciate their old-fashioned style of communicating and genuine care for the customer. Admitting when they made a mistake, and not allowing the customer to pay for it. Honesty - a rare quality and virture. I would like to especially call out Michael. He is always pleasent and professional. Warm and courteous, and makes me feel like Im a true customer rather than a number. I not only would refer Frontier over and over again, but when I need to, I will consider buying my next vehichle. Thank you so much Frontier! C Johnson - Denver, Colorado More
the best car purchase experience of my life Frontier Honda is a joy to do business with. The staff in every department is very helpful, courteous, knowledgeable, professional and friendly. I am Frontier Honda is a joy to do business with. The staff in every department is very helpful, courteous, knowledgeable, professional and friendly. I am confident that they will be very supportive as I drive our new purchase down the road for the life of the vehicle. More
Frontier Honda Great dealership. Employees are helpful and friendly, the buying experience is easy and quick. I just bought my second Honda from Frontier, and get al Great dealership. Employees are helpful and friendly, the buying experience is easy and quick. I just bought my second Honda from Frontier, and get all my service work done there. Tina is always on top of things when I take my car in. Bernie was very helpful when I bought my new car. Wouldn't go anywhere else. Plus I love my Honda! More
Frontier Honda saved me an $850 Car Repair I live in Fort Collins and my SRS light came on. My local dealer checked it out, and told me the unit was failing. Markley quoted about $850 for part I live in Fort Collins and my SRS light came on. My local dealer checked it out, and told me the unit was failing. Markley quoted about $850 for parts and labor. They cleared the warning, but said if the SRS light came back on, to bring it in. Three weeks later, the light came back on. I decided to price out the repair. One dealer came in less than my hometown. Then, a friend said, "Call Frontier, I have never heard a bad thing, and they're honest." I did and they quoted me $150 less than my own dealership. I ordered the part, and scheduled an appt. After I arrived, I worked with a Frontier rep by the name of Michael Dougherty. He said the SRS part is here, but's let's run a second diagnostic to be certain. Ten minutes later, Michael tells me it's the seat belt. It's under warranty, and by the way the diagnostic is FREE. What can I say -- other than I am more grateful than you can imagine that Michael Dougherty asked to take a second look, and I was not gauged a hefty repair that was not even needed. I plan to continue maintenance with Frontier....and when it comes to buying another Honda....this is the dealership I want to go to. I already shared my experience with several friends...and have heard great things about Frontier. Thanks -- Michael and Frontier -- for being so honest and helpful. More
Tina Holt Service Writer - Tina made every effort to keep me informed of the status of my Honda Civic Hybrid service and answered all my questions, Tina was very helpful and fol Tina made every effort to keep me informed of the status of my Honda Civic Hybrid service and answered all my questions, Tina was very helpful and followed up on a warranty issue - Thank You More
New CRV Bernie at Frontier Honda was very helpful and supportive when I bought my new CRV. Bernie stayed in contact with me and answered all questions. Bernie at Frontier Honda was very helpful and supportive when I bought my new CRV. Bernie stayed in contact with me and answered all questions. More