Fowler Honda of Longmont

Frontier and Liz Frame are amazing! I have purchases a half dozen vehicles from Liz and Frontier Honda and am always impressed with the zero pressure atmosphere and amazing service we re I have purchases a half dozen vehicles from Liz and Frontier Honda and am always impressed with the zero pressure atmosphere and amazing service we receive. Bought our new 2016 CRV and as usual Liz knew every feature about the car. Working with Liz makes buying a new car an enjoyable experience instead of the dreaded necessity that it can be at other dealerships. The entire staff at Frontier is friendly and knowledgeable and made me feel like my business and satisfaction was important to them. More

Elizabeth Frame (Liz) is the BEST Honda dealer!! After several bad salesmen experiences in Boulder at Fisher Honda, we opted to try Longmont Frontier Honda. I was interested in buying a 2016 Pilot. After several bad salesmen experiences in Boulder at Fisher Honda, we opted to try Longmont Frontier Honda. I was interested in buying a 2016 Pilot. I walked across the lot ready to run from any salesperson I came across, but was greeted by Elizabeth. I honestly didn't know she was salesperson! She listened to my needs, my grumbles from my bad experience in Boulder, and in return she asked about me, my family, and things that mattered. She made connection. She gained my trust. From there she showed me what I was asking for, she researched when the Pilot of my dream would arrive, what colors other dealers had and would be getting. She texted with me regularly keeping me onboard with when it was being manufactured on the train, etc. She was always available, always flexible, never pushy, and always ready to work on answering my questions. She really bent over.backwards for us! Even after we owned it for 3 months, she was happy to show me how to operate things I had not figured out on my own.. She always worked with a smile (and even greeted me with a hug). We highly recommend her to you all! You won't be sorry you gave her the business! More

They fixed all the problems I had They fixed everything and made it right thanks all is good now Eric and Sammy made it happen. I have a different car now and love it. They fixed everything and made it right thanks all is good now Eric and Sammy made it happen. I have a different car now and love it. More

Frontier and Elizabeth are the best! I bought a Honda CR-V from Elizabeth Frame at Frontier in 1999, and always took it to Frontier for service. When it was time to replace it (still runn I bought a Honda CR-V from Elizabeth Frame at Frontier in 1999, and always took it to Frontier for service. When it was time to replace it (still running great), I truly could not imagine buying a car or getting service anyplace else. I recently bought a 2016 Honda HR-V from Elizabeth, and again the buying experience was actually a pleasure. Elizabeth is friendly, low-pressure, knowledgeable, and customer-oriented. I love my new HR-V! And I'm so happy that I bought it at Frontier and can continue to depend on their service team. More

Great Service! Marshall in the Service Dept at Frontier Honda was great to work with. He took care of everything from coordinating the service authorization with the Marshall in the Service Dept at Frontier Honda was great to work with. He took care of everything from coordinating the service authorization with the extended warranty company, through to complete satisfaction on the repairs on my 2010 Civic. His friendly, helpful manner was greatly appreciated. Without hesitation, I give my experience with Frontier Honda at five-star rating. Thank you! Kathy in NJ More

Frontier Honda Lost a Loyal Customer I have been a loyal Frontier Honda customer since purchasing my new vehicle there in 2005. I feel like the service department has been declining rece I have been a loyal Frontier Honda customer since purchasing my new vehicle there in 2005. I feel like the service department has been declining recently, but my most recent experience last month was awful. Initially, Marshall did not call me back at the phone number that I gave him and by the time he was able to contact me at the correct phone number it was too late to get parts in for the next day; delaying the repair of my vehicle. Next, Marshall told me that my vehicle would be ready on Thursday afternoon and I made arrangements for someone to take me to the dealership. When I called him before I left, he told me that my car would not be ready until Friday. My car had been in the shop since Tuesday morning. Extremely frustrated I contacted Derek, the service manager, and he confirmed that my car would not be ready until Friday. He did offer to arrange for a rental car, but this really did not help the fact that a storm was rolling in. Ultimately he offered to find coupons to reduce my bill, but he did not do this and I actually paid more the repairs than quoted by Marshall. Imagine my surprise when I received a call from Marshall at 6:00 PM on Thursday stating that my car was ready to go. However, I still wouldn't be able to pick it up until Friday. I am certain that the service department thought they were doing me a favor, however; this just leads to more distrust. How could a car that would not be ready to go until Friday afternoon suddenly be ready? More

Service team rocks! Purchased my CRV from Frontier brand new in 2006 and they've been servicing my vehicle ever since. Why? Because their entire service team is honest, d Purchased my CRV from Frontier brand new in 2006 and they've been servicing my vehicle ever since. Why? Because their entire service team is honest, dependable, and treat me like family. Their prices are fair and the service time incredible. I popped in due to a burned out brake lamp and Marshall had me on my way in no time. Happy to assist and with a pleasantness I've come to expect from this service team. From Graham (my mechanic) to Derrick, Mike, Mike, Dave, Chris, and many more I cannot say enough about their attention to detail and customer service. This is why I continue to choose Frontier Honda for my CRV servicing needs. Not to mention that within the past six months our family has purchased two more vehicles from Sammy (our salesman). The service this Honda dealership delivers is top notch! I'd be crazy to go anywhere else! More

Disappointing at best I've taken my vehicle here several times and always had consistent service. Usually good, if not a bit slow. Times when the hour they told me took may I've taken my vehicle here several times and always had consistent service. Usually good, if not a bit slow. Times when the hour they told me took maybe an hour and a half or two hours. This time took the cake. I had an 8 am appointment which I arrived for at 7:45. I'd been told the service should only take a couple hours, which to me means two maybe three tops. I called at the four hour mark and was told they were "burping" the coolant. Ok. I called again two hours later and they told me it would be about thirty more minutes. Fine. I showed up an hour and a half later, and they were literally JUST finishing. Seven and a half hours for an oil change and coolant flush. In addition, I'd informed the service advisor that I have chamfered rear brake pads and to please not tell me they needed replaced. So, guess what. Yep, you need rear brakes. I explained to them, again, the rear brake situation. They argued with me and said, nope. You need them and quick. Three times we went through this and I told them several times, I physically had them in my hands not give months back and they had work over half their life left. They technician argued further stating no way, only one to two millimeters left based on a visual inspection. I asked them about taking them apart and when they find the pads are good, I'm not paying for their time to do that work. He just walked away. And the advisor had the nerve to say it again as I was heading in to pay. Let me just say, I've gotten a lot of bad service over the years. I've taken cars apart and put them back together. I'm not just some woman who doesn't know better. I took my car there for convenience. Unfortunately for them, everyone is going to know how bad the service is there. Men, don't let your wives go there alone or they will talk them in to service they don't need. What a joke, and so disappointing since I've had great service there before. I won't be back. I'd give them zero stars if I could. More

Customer Service was Outstanding This was my first experience with Frontier Honda. I needed service on my vehicle and I used their email option to get estimates and schedule my appoi This was my first experience with Frontier Honda. I needed service on my vehicle and I used their email option to get estimates and schedule my appointment. From start to finish the communication was excellent, Elaine Sycks was awesome to work with. I am very happy with the work performed and I will be back. I will also start with Frontier Honda when we are ready to purchase our next vehicle. Thanks for a great all around experience. More