Fowler Honda
Norman, OK
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Customer gouging This dealer charged me $679.99 for a broken lug bolt on the front L/H side of my car (2009 Honda Fit). They said the only way to replace a front wheel This dealer charged me $679.99 for a broken lug bolt on the front L/H side of my car (2009 Honda Fit). They said the only way to replace a front wheel lug bolt was to replace the wheel bearing, the hub and the ABD sensor assy. I am not even sure if they replaced all those parts because I had asked to see the used parts when I would pick up my car. Well the used parts where nowhere to be found. I thought nothing of it at the time because I trusted the dealer. What triggered the questioning is that Fowler Honda replaced a broken front L/H side lug bolt on my car. While I was up in Canada 2 months later, I found a broken front R/H side lug bolt on the same car. I brought the car in a Honda dealer and to my astonishment it cost me $79.14. I asked the service rep about having to replace wheel bearing, hub and ABD sensor and he said it was not necessary to replace all those parts for a front lug bolt. After telling them about what Fowler Honda charged me for the same repair they could not believe it themselves. FOWLER HONDA RIPPED ME OFF. I contacted their service manager and he told me they had done nothing wrong and they had followed the honda repair book. Customer be aware of these people. More
TOP OF THE LINE EXPERIENCE! Words can not begin to express how AMAZING the staff here is! I came in with the intent of checking out competitive pricing, and walked out with a top Words can not begin to express how AMAZING the staff here is! I came in with the intent of checking out competitive pricing, and walked out with a top of the line model for a stellar price! From Joshua (salesman) his expertise and professionalism, to Chris B (manager) and his personable approach/ensuring I got everything I desired & then some and lastly M. Clark's (finance) warm and welcoming personality, this was the BEST car buying experience I've ever had! I truly did NOT want to leave and consider Fowler family for life. You can not beat the gorgeous showroom, the winners circle, restaurant, or more importantly the superior service! There's no better Honda dealership! Thank you all, from the bottom of my heart!! More
Great experience Joshua Francis was the most relaxed, easy to work with, and reasonable sells man out of all the dealership we'd went to over the past week. It was a Joshua Francis was the most relaxed, easy to work with, and reasonable sells man out of all the dealership we'd went to over the past week. It was a great experience and I really would suggest using him if you were ever looking for a car.! More
Good experience purchasing our Honda Pilot We searched for quite some time for a used Honda Pilot. We wanted a certain color and had a few other requirements that we needed to meet. We drove We searched for quite some time for a used Honda Pilot. We wanted a certain color and had a few other requirements that we needed to meet. We drove from NW Arkansas to Norman, Oklahoma to purchase this vehicle. We love our 2013 Honda Pilot and they have fulfilled all the requests that we have asked of them. Would recommend this dealership. More
Great experience from beginning to end!! Salesman was very helpful not pushy at all. Finance was very professional and friendly. Overall experience was great. And we love our new car oh and t Salesman was very helpful not pushy at all. Finance was very professional and friendly. Overall experience was great. And we love our new car oh and they have their own cafe which was good!! More
Sales man awesome, finance man sleezy Found a preowned GMC Terrain, had financing through my credit union, salesman was awesome, got back to Robert Smith's office, where he pretty much wou Found a preowned GMC Terrain, had financing through my credit union, salesman was awesome, got back to Robert Smith's office, where he pretty much would not let me use my own financing. He insisted that I go through his lenders, which of course was a much worse deal. I left very irritated, the salesman called for the next week, I went back a week later (with my husband), Robert Smith was forced to sell me the car, and he was extremely unprofessional, and made a normally pleasant experience, into an extremely unpleasant, confrontation. If Robert Smith is your finance man, abort mission, it is not worth it More
OUTSTANDING SERVICE! Just bought a "pre-loved" 2012 Accord Coupe from here. What a beautiful car! In great condition! Couldn't be any happier. The sales staff was fantasti Just bought a "pre-loved" 2012 Accord Coupe from here. What a beautiful car! In great condition! Couldn't be any happier. The sales staff was fantastic to boot!!!! Highly recommend this dealership. More
LEMON!! Poor service check for used vehicles Bought a used car from here. Came all the way from Missouri for a certain vehicle. Bought it, got on the road and the check engine light came on. We Bought a used car from here. Came all the way from Missouri for a certain vehicle. Bought it, got on the road and the check engine light came on. We have had nothing but trouble with this vehicle since we bought it. IN the shop once a month at least. Just dropped another 400 dollars. I don't think service even checked the vehicle over after the trade in before they put it on the lot. Beware! More
Be careful in Finance!! Negotiated a deal, once in finance the numbers seamed right end the payment works out. Now the SURPRISE at the DMV. In my case got screwed out of an Negotiated a deal, once in finance the numbers seamed right end the payment works out. Now the SURPRISE at the DMV. In my case got screwed out of an additional $150.00 in TT@L. What ever you do stick to the original numbers and make sure they are the same on the contract you sign!! More
Certified pre-owned owned 2pq5 Civic EX I was treated with respect and honesty. I am no novice when it comes to buying and selling cars. I bought a 2015 Honda Civic EX from Fowler Honda and I was treated with respect and honesty. I am no novice when it comes to buying and selling cars. I bought a 2015 Honda Civic EX from Fowler Honda and the experience was a pleasure. In fact that, two days later the finance department called me and asked me if I wouldn't mind coming in to re-sign the finance contract because they were able to get a 5% lower interest rate from CHASE Bank as opposed to my bank, where I was pre-approved for a car loan. So I give 5 out of five stars to Fowler Honda. My sales consultant David Hamblin was a pleasure to work with and very in tune with my needs and wants. He was low pressure and very kind. My finance manager Tim Gaulden, what can I say other than Thank You! A very honest and nice man. I actually worked for two years as a salesman for Vandergriff Honda in Arlington Texas after I retired from a major airline. So, I was no no one's fool when it came to buying a car. So, please take it from me. You can't go wrong buying a new or used car here! More