Fowler Ford

Service reps are very helpful when I arrive with little & big things to address on my car. big things to address on my car. More

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Buying at Fowler has always been a great experience for us. We are in our third vehicle from Fowler. Highly recommend us. We are in our third vehicle from Fowler. Highly recommend More

Ben in the service department was really helpful getting our vehicle in and getting it diagnosed. Communication was perfect throughout the whole process. our vehicle in and getting it diagnosed. Communication was perfect throughout the whole process. More

I made an appointment for a recall on my 2018 ford explorer and get the oil changed and tires rotated while it was there. They said drop it off at 8:00am and it would take 4-5 hours. I went back at 2: explorer and get the oil changed and tires rotated while it was there. They said drop it off at 8:00am and it would take 4-5 hours. I went back at 2:00pm, it was still in the shop and they informed me they would not be able to do the recall work unless I left it there until 5:00pm or over night. The purpose of the visit was for the “recall” and I made an appointment but they said, do to being short handed they couldn't even look at it to see if they needed to order any part. Did I mention I made an appointment for “recall” work? Well, if this is what they call service I should probably check the lug nuts after my tire rotation or did they even get that complete. If you don't have the people to complete the work don't make the appointment and if this is what you call acceptable service, I will not be doing any business at Fowler Ford. More

Communication was terrible! I was not told there would be no loaner vehicle and I live approximately 30 miles away. Truck was supposed to be ready on Friday but no one contacted me to let me know it wouldn’t no loaner vehicle and I live approximately 30 miles away. Truck was supposed to be ready on Friday but no one contacted me to let me know it wouldn’t be ready. Received a call on the next Wednesday that it was ready only to get there and find out they forgot to check one of the things I brought it in for. If this weren’t warranty work I wouldn’t use them again. More

On a Thursday I took my F450 to them for the 10,000 service. I also inform them there is a vibration at highway speeds. I had purchased a set of self balancing rings. They agreed to install them for me service. I also inform them there is a vibration at highway speeds. I had purchased a set of self balancing rings. They agreed to install them for me. I informed them that the lead weights were to be removed from the 4 aluminum wheels. They also aligned the truck. Front tires were very scalloped had them Oder 2 front tires. They didn’t remove the lead weights as I asked. Saturday morning I was there for my front tire install. The tire guy put gouges in my rims and must have laid them face down and then turned them, due to scratches over the faces of the rims, even under the center caps. Took off the centramatic self balancers and put them in bed of the truck. They never checked for the vibration. They have lost my business for ever. If they treated me that way after purchasing a $88,000 truck. Imagine if you buy an escort. And they’ve never offered to fix there f#¥k up. More

I went to Fowler Ford to get my radio repaired. They were nice to me. They were nice to me. More