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Fowler Ford

Tulsa, OK

4.5
342 Reviews
Our Ford dealership has been serving Tulsa Broken Arrow Owasso Oklahoma for years with a focus on meeting each customer’s automotive needs. We want to help you get behind the wheel a new Ford that is well-suited for you and that is priced well for your budget. More than that, our conscientious team wants you to get the most out of your Ford over many years through quality workmanship in our auto service center. Regardless of your current automotive concerns and needs, our service-focused team is eager to assist you.
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3400 S Sheridan Rd

Tulsa, OK

74145

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Showing 342 reviews

April 22, 2021

Thomas was not getting the job done. Lack of communication. Bri took over and took care of my car and communicated the process of fixing my car. Since the car was at the dealership for 4.5 days, More

by SAINTROKS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bri
April 04, 2021

Everything went smoothly and everybody was very professional. Brea did a great job and went above and beyond to help us. We will return. Thanks. More

by G.melton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brea
Apr 10, 2021 -

Fowler Ford responded

Thank you for your review! We love hearing from our customers and we truly value your business. We're honored to have you as a member of the Fowler Family. Thanks again for taking the time to let us know how we did! Melody A.

Apr 10, 2021 -

Fowler Ford responded

Fowler Ford responded on 4/10/2021 9:36 AM Thank you for your review! We love hearing from our customers and we truly value your business. We're honored to have you as a member of the Fowler Family. Thanks again for taking the time to let us know how we did! Melody A.

April 02, 2021

Overall excellent service- service, sales and finance departments have given excellent, personalized service. Rocky/Sales assoc. was outstanding, took care of all details! Easy to work with. More

by V4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rocky
Apr 10, 2021 -

Fowler Ford responded

Thank you for your review! We are thrilled to receive such kind praise from one of our valued customers. Thanks for letting us know about your experience! Melody A.

March 11, 2021

Matt did a great job of getting my truck in out for a oil change, very clean shop and will gladly bring my vehicle back for service again More

by Just a customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt
Mar 11, 2021 -

Fowler Ford responded

Thank you for your review! We are proud to serve you and we appreciate you for taking the time to let us know about our service advisor Matt and appreciate your business. Melody A.

March 06, 2021

Made an appointment for oil change and tires rotated for noon. Arrived early, did not get out until 2:30 pm. They did give me ten bucks off for the extra wait. Would rather have had quick service. More

by Medicinehills
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Service advisor
Mar 06, 2021 -

Fowler Ford responded

We are sorry for any inconvenience and frustration this may have caused you. If you would be so kind to email community@fowlerford.com with your name and number I will have the Quick Lane Service Manager to reach out to you. Melody A.

February 27, 2021

Monday morning appointment to diagnose a check engine light on a F150 and still no call from them until late Friday evening. That is too long a time frame for me. I picked it up and took it elsewhere for More

by bren_lea
Customer Service
Recommend Dealer
No
Employees Worked With
not sure of name of people
Mar 01, 2021 -

Fowler Ford responded

We understand your frustration and we are concerned about the information in your review when you have a moment please email community@fowlerford.com with your name and a good contact number and I will be sending this onto upper management as well. We always take customer feedback seriously. Thank you Melody A.

February 24, 2021

I told the service dpt before I showed up what the problem was and I told them the check engine light came on and off because it is being triggered by an o2 sensor I was told to bring it in at 8 am Mo More

by rld918
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Tech joshua smith, service advisor Thomas vaughan
Feb 25, 2021 -

Fowler Ford responded

We understand your frustration and welcome any opportunity to resolve this issue. If you will be so kind to email community@fowlerford.com with you name and the best way to reach out to you. I will be forwarding this onto our service manager Leland Hollis as well. Melody A.

Feb 27, 2021 -

rld918 responded

I would love to get this resolved I need an 02 sensor replaced asap.

Mar 11, 2021 -

Fowler Ford responded

Did you reply to community@fowlerford.com with your contact information? Melody A.

January 29, 2021

The salesman, Sola, was very nice to work with. I felt like I got a pretty good deal on a new a 2020 Ford F-150. More

by Tony
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sola
Feb 04, 2021 -

Fowler Ford responded

Thank you for your review Tony! We appreciate you for taking the time to let us know about your experience at our dealership and will pass this onto Sola as well. Melody A.

January 10, 2021

Brought vehicle in on a Monday morning, didn’t get diagnosed until Wednesday evening and I had to initiate the call each day to find out the status of my vehicle, with each day being told they might g More

by gvaldeziii
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom, service dept
Jan 18, 2021 -

Fowler Ford responded

Thank you for your review! We truly value your business and appreciate you for taking the time to let us know about your experience. Melody A.

December 23, 2020

Good group to work with. No wasted time by getting a run around on pricing. Very pleasant and professional and would work with this group again when I get ready to purchase another vehicle. More

by John
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rocky
Dec 24, 2020 -

Fowler Ford responded

Thank you John for your review. We truly value your business sir and we are pleased to hear that Rocky made your buying experience great at our store. I will be sure to let upper management and Rocky know. Thanks Again! Melody A.

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