Fowler Dodge

very bad customer service I had an issue with a jeep I purchased wednesday nite, took vehicle back thursday for service, it was sheduled for friday, still has the same issue. I had an issue with a jeep I purchased wednesday nite, took vehicle back thursday for service, it was sheduled for friday, still has the same issue. Director of sales tory swedlund calles and has threatened me, that I have to keep the vehicle that I signed the paperwork its a done deal. People I dealt with Matt, manager, sean manager, tory director of sales, jemery in service. DO NOT BUY HERE!!!!!!! More

Review After spending 3 horrible hours at David Stanley it was nice to be greeted by a professional looking dealership and salesman. Being in the auto indust After spending 3 horrible hours at David Stanley it was nice to be greeted by a professional looking dealership and salesman. Being in the auto industry I expect a certain level of quality. Oscar took the time to show us all the different options on the car and how they worked. Something no sales person has ever done with me before. It was a nice end to a very frustrating start with David Stanley. More

Great sales person....bad service department My sales experience with Tom King was excellent. He has gone the extra mile to try to take care of our needs & be our advocate with the service depar My sales experience with Tom King was excellent. He has gone the extra mile to try to take care of our needs & be our advocate with the service department. Bought 2014 Dodge Ram 1500. Truck has a vibration we noticed on drive home from the dealership. Tom got us in with the service department & even gave us another new truck off the lot to drive while issue is being fixed. The service department however is being evasive & keeps changing explanation of issue; won't give clear time-line of repairs & almost a week later our new truck is still at the dealership. The service department representative needs to learn that honesty is the best policy even if you have to say you don't know what the problem is! More

terrible experience When I was looking at new jeeps to purchase I cane to this dealership and they pulled out all of the whistles and promised me an interest rate of 2.99 When I was looking at new jeeps to purchase I cane to this dealership and they pulled out all of the whistles and promised me an interest rate of 2.99, no payment for 90 days, tag tax title, several free oil changes for 3 years and more. What I got was 5.49% interest rate, payment at 45 days. I did get the tag tax and title but that is the only thing that I received that I was promised. On top of this someone messed up the paperwork and they had to redo it and send a courier to have me sign different paperwork which I didn't get a copy of and it took them over 30 days to pay my bank the trade in price of my other vehicle which would have made it look like I was behind on my current note thank goodness my bank called me about it and when they did finally pay it they sent the wrong amount it was less than the payoff and was even a different amount than what was put on the paperwork which wasn't the correct amount to begin with so they had to send yet another check to my bank to make up the difference. I have called and left several messages and can't get a return call from Mr. Farnham the manager who made all of these promises to me at the time he was trying to make a sale! I did have the pleasure of speaking with a man named Ethan in their finance department who wouldn't take me off of his speaker phone even when I asked him to due to the fact that I couldn't understand what he was saying because his phone was messed up and then we get disconnected. I've tried to contact him again and I seem to only get his voice mail which he doesn't return my call either. I should have went with my gut instinct and done my own financing with my bank as I usually do at least they are honest with me from he beginning. I would not recommend this dealership to anyone and will discourage anyone I know from going here! More

Not Happy with Jeep or dealer I drove a jeep loved it! Chose my color made a deal took home. vehicle has major hesitation, boggs down on take off, service can't fix. waiting on I drove a jeep loved it! Chose my color made a deal took home. vehicle has major hesitation, boggs down on take off, service can't fix. waiting on manager see if they will swap. Bought wednesday nite and currently jeep still w/dealer. And no followup call except salesman to ask if I have done my review. More

Awesome Experience!!! Charlie took the stress out of purchasing a used vehicle. Helpful, polite, no pressure! If you need a vehicle come see Charlie, he is the best. Charlie took the stress out of purchasing a used vehicle. Helpful, polite, no pressure! If you need a vehicle come see Charlie, he is the best. More

fowler dodge- victoria Victoria was amazing. Helped us every step of the way and was not pushy at all. Although the deal didn't go through we still think she is wonderful an Victoria was amazing. Helped us every step of the way and was not pushy at all. Although the deal didn't go through we still think she is wonderful and know she did everything to help us. More

Awesome experience! Highly recommend this dealership. They are very friendly and super easy to work with. Their inventory is massive. We will definitely be using them fro Highly recommend this dealership. They are very friendly and super easy to work with. Their inventory is massive. We will definitely be using them from now on. Tom King was a huge help and very personable. Thanks Fowler family!! More

Not pushy I found both the salesman and the loan officer to be affable and courteous. They made every attempt to accommodate what I wanted and provide me with I found both the salesman and the loan officer to be affable and courteous. They made every attempt to accommodate what I wanted and provide me with the best choices available through them. More

Outstanding Staff I just dreaded walking into a dealership to bargain and deal. However my sales person made the whole experience enjoyable. I have purchased several ne I just dreaded walking into a dealership to bargain and deal. However my sales person made the whole experience enjoyable. I have purchased several new vehicles from different dealerships but this was the least stressful experience I've ever had. Thanks Victoria Vallet, it was great doing business with you! More