Fowler Dodge

Great service, no pressure The crew at Fowler Dodge went above and beyond any expectations I had about buying a new car. Of course there were some negotiations, but there was no The crew at Fowler Dodge went above and beyond any expectations I had about buying a new car. Of course there were some negotiations, but there was no pressure and no pushy salespeople. From the moment we pulled into the parking lot, we were greeted with a smiling face waving. Shaun, you were great to work with. Thank you so much for making this a great hassle free experience. I highly recommend them for your next car buying experience. Thank you all so much! More

Customer Service I dropped off my Jeep on 6 March for a recall service (airbag sensor). The day I called to schedule I was informed there is a courtesy shuttle, up to I dropped off my Jeep on 6 March for a recall service (airbag sensor). The day I called to schedule I was informed there is a courtesy shuttle, up to 15 miles. When I checked in Fabian instructed me to sit in the waiting area for the shuttle. Several hours passed and no shuttle. Even when Fabian called me, and I informed him I was still in the waiting area, he showed no concern or surprise. Fabian knew I was waiting and even walked past me once without acknowledging me. I should not have to ask or continue to ask about the shuttle. If this is the level of customer service provided at Fowler, I will not return, nor will I tell others. Some people do not have time to sit all day waiting, hence the courtesy shuttle. Not one employee acknowledged me or others in the waiting area or asked if we needed anything. The appearance is employees push customers to the side. I requested an oil change while my Jeep was there and asked if they could look for an apparent oil leak too. However, after the service, I was informed it would be an additional $125 to diagnose the leak. Fabian informed me it typically comes from the oil filter area. If that is true, the technician should notice an oil leak when changing the filter. Or was my filter even changed? Because if there is an oil leak in that area, it should be noticed. The one aspect that increases my anger is the information of an additional charge of $125. I was informed after the oil change, and recall work was completed of this charge and asked if I wanted to accomplish it then. I requested the service when I checked in with Fabian; at that point, I did not feel like waiting longer. So he did not do what I had requested. $125 seems steep to take a few minutes to look around the engine while it is on a lift. I didn’t ask for a thorough exam of the engine and components; I just wanted someone to look for a possible leak. I will not return to Fowler for service in the future. More

Fast and Friendly I went in for my first oil change on my new Compass. Really didnt know what to expect. There was no line and I went straight in. My mechanic was very I went in for my first oil change on my new Compass. Really didnt know what to expect. There was no line and I went straight in. My mechanic was very friendly. Was in and out within 25 minutes! That includes time getting my Compass washed. More

Great experience. Highly Recommend. Found Jeep on car gurus and the price was the price. I went in prefinanced and they beat the deal. I haven’t used their service c Highly Recommend. Found Jeep on car gurus and the price was the price. I went in prefinanced and they beat the deal. I haven’t used their service center, but will definitely give it a go. More

Excellent customer service & pricing We found two specific vehicles at Fowler that we had been looking for. We drove from Fort Worth, TX to finalize and pick up the vehicles. Chauncey w We found two specific vehicles at Fowler that we had been looking for. We drove from Fort Worth, TX to finalize and pick up the vehicles. Chauncey was great and had the vehicles ready to go! The finance team and all others provided excellent customer service! We would definitely drive several hours to do business here again. More

Recall on Ram was good experience at Fowler Dodge! Got a recall notice on my Ram truck and decided to use Fowler Dodge in OKC. I was made welcome and comfortable and service went quickly. David the tec Got a recall notice on my Ram truck and decided to use Fowler Dodge in OKC. I was made welcome and comfortable and service went quickly. David the technician was friendly and sat down with me after to go over updates. He explained everything done and noted watching my transmission fluid. He did not try to sell me anything and answered a question. I will be back!! More

Great bent over backwards to get the truck I wanted Very professional and nice no complaints Bent over backwards to help me get what I wanted. They even let us eat lunch and think it over. I would by Very professional and nice no complaints Bent over backwards to help me get what I wanted. They even let us eat lunch and think it over. I would by from them again. My new dealership for all my needs More

Experience at Fowler Very friendly dealership. Salesman Tate was very friendly and informative and represented Fowler dealership in a professional manner. Made buying a pl Very friendly dealership. Salesman Tate was very friendly and informative and represented Fowler dealership in a professional manner. Made buying a pleasurable experience. Would recommend Fowler to anyone looking for a vehicle More

Used car Didn’t like salesman He didn’t know much about cars Service engine light was on instead of fixing the problem He had the service engin light reset and Didn’t like salesman He didn’t know much about cars Service engine light was on instead of fixing the problem He had the service engin light reset and told me it was fixed so we would buy the car that day Then he said the service engine light didn’t mean anything Glad I know a Little bit about cars But after three days we finally got to take it home at no charge to us will not deal with Hayden the salesman again It was a 2015 Nissan Juke More

God Given We were in good hands from the very beginning. Chauncey Lee was an expert at what he does and his help was greatly appreciated. Loved the visit. Dawna We were in good hands from the very beginning. Chauncey Lee was an expert at what he does and his help was greatly appreciated. Loved the visit. Dawna More