1,113 Reviews of Century Chevrolet - Service Center
The people in the service dept. are very considerate. Most recently the oil was changed in my car and the tires rotated. Not too long ago I was concerned that I needed a tire fixed. I was treated with r Most recently the oil was changed in my car and the tires rotated. Not too long ago I was concerned that I needed a tire fixed. I was treated with respect and consideration. More
Ineffective communication I went in for minor repair work and agreed to wait in the waiting room for completion. In the end, I was there for five hours and the repair was not I went in for minor repair work and agreed to wait in the waiting room for completion. In the end, I was there for five hours and the repair was not done. I got no feedback while I waited. It took them over four hours to figure out that they needed a part they did not have in stock. They should have figured that out much earlier and given me the option of coming back another day. They did, however, go to great links to mitigate their mistake by offering me a loaner car and getting me into it quickly. When I picked up the car the next day, the work was finished and well done. But they did leave some service hatch on the passenger side open and I haven't figured out yet how to close it and I'm not going back just for that. They did apologize profusely for their mistakes. They say a business should be measured by how well it deals with mistakes and on that measure they did very well. More
Great service at Century Chevrolet! Thanks for taking such good care of me and my Trailblazer. It's been the best car I've ever had! I know at some point I'll need to purchase another ca Thanks for taking such good care of me and my Trailblazer. It's been the best car I've ever had! I know at some point I'll need to purchase another car, but I hope it's as good as this Trailblazer. More
Worth the drive Made my son take his car in for service so he could take responsibility. He is only 16 and said they were absolutely respectful and very helpful. Th Made my son take his car in for service so he could take responsibility. He is only 16 and said they were absolutely respectful and very helpful. They made an intimidating situation very comfortable. Thanks Tom for helping my son learn the right way...he drove 1 1/2 hours round trip and it was well worth it. More
Great service Been in a couple times now and have been impressed with the service and responsiveness. Always able to make an appointment even on short notice. So f Been in a couple times now and have been impressed with the service and responsiveness. Always able to make an appointment even on short notice. So far very impressed with the dealership. More
clean place, nice people it's clean and nice, but if you ask for a alignment with a certain spec they will lie to you. The service was good though it's clean and nice, but if you ask for a alignment with a certain spec they will lie to you. The service was good though More
Always excellent service Tall Tom is the best, calls promptly with an estimate,completes work timely. They have a courtesy shuttle and reasonable rentals. I highly recommend Tall Tom is the best, calls promptly with an estimate,completes work timely. They have a courtesy shuttle and reasonable rentals. I highly recommend this dealership. More
standard service visit First time service visit-- excellent crew. Easy to set up appointment. in and out very fast. Crew fixed a nail in my tire as well. First time service visit-- excellent crew. Easy to set up appointment. in and out very fast. Crew fixed a nail in my tire as well. More
Great service at a very competitive price Century provides an honest evaluation of the needed service and delivers at a reasonable price. My family looks first to Century for maintenance on ou Century provides an honest evaluation of the needed service and delivers at a reasonable price. My family looks first to Century for maintenance on our GM cars. We are always happy. More
Service Department George Rivera is very good at his job. Very attentive and knowledgeable. Ordered the specific parts my car needed, and called me to schedule follow-up George Rivera is very good at his job. Very attentive and knowledgeable. Ordered the specific parts my car needed, and called me to schedule follow-up appointment. Great service. More