1,113 Reviews of Century Chevrolet - Service Center
Long wait, no customer service Even though I had an appointment I waited for over an hour. After sitting for an hour I went to check on my car and it was finished but no one had com Even though I had an appointment I waited for over an hour. After sitting for an hour I went to check on my car and it was finished but no one had come to get me. I stood in front of the desks where several people failed to acknowledge me. Finally a woman asked if I had been helped and she checked me out. There was no thanks for waiting or apology for how long it took. This was the last free oil change with my warranty and I'm sad to say I won't be back to spend money on the next one. I expect to be treated well and have a reasons wait time if I have an appointment. More
Recall service Got me in on short notice, took care of two recalls and balanced my tires. Very polite and friendly service. Never give you the opinion you are a pain Got me in on short notice, took care of two recalls and balanced my tires. Very polite and friendly service. Never give you the opinion you are a pain for them. Great Dealership. More
Great service! Tom went out of his way to make me feel like a valued customer! Yet it wasn't only Tom… Every service technician I've worked with has been great! Th Tom went out of his way to make me feel like a valued customer! Yet it wasn't only Tom… Every service technician I've worked with has been great! Thanks for remaining a place I would be comfortable recommending both to my family and friends! More
Great experience as always It's always good working with Tall Tom. The price tag for my repair was quite high which makes it even more important to feel you can trust the servi It's always good working with Tall Tom. The price tag for my repair was quite high which makes it even more important to feel you can trust the service representative you are working with. I appreciate the detailed explanations as to what repair is needed and the guidance as to what needs to be done now and what can wait until another time. Tom is cheerful and friendly, listens and answers any questions, and makes you feel like he truly cares about your situation. Two thumbs up! More
Excellent Scheduled oil change and tire rotation online. They received my vehicle as scheduled. I requested shuttle to work because I had a tight schedule. John Scheduled oil change and tire rotation online. They received my vehicle as scheduled. I requested shuttle to work because I had a tight schedule. John called me as promised to verify completion . More
Got a mudflap and oil chage in about 45 minutes. Tall Tom did his usual excellent job. I also had help from the sales manager as there was some confusion on the number of oil changes that came wit Tall Tom did his usual excellent job. I also had help from the sales manager as there was some confusion on the number of oil changes that came with the purchase of the Silverado. Everyone was excellent to work with. Dave Lewis More
Everyone was great thanks for taking good care of me and my car when I had my flat tire, process was speedy and thanks again for you care thanks for taking good care of me and my car when I had my flat tire, process was speedy and thanks again for you care More
Car Servicing I needed a few things serviced on my car so I took it in. Tall Tom was excellent and looked after my needs. At first I was worried that it would be h I needed a few things serviced on my car so I took it in. Tall Tom was excellent and looked after my needs. At first I was worried that it would be hard getting around but Tom told me about a shuttle service the service center had. He was also generous enough to find me a loaner car for the day since I had some work to do in the area. Overall Tom was a man of his word and I would be happy to leave the car in his hands again. More
Amazing Very friendly! I love this dealership! I highly recommend it!! I never have to wait long for an employee!! Always helpful service! They get the job do Very friendly! I love this dealership! I highly recommend it!! I never have to wait long for an employee!! Always helpful service! They get the job done in a reasonable time! More
Warranty and recall Had a couple of small warranty repairs and a recall on the airbag software. Also got snow tires for the vehicle. Appointment was easy to schedule an Had a couple of small warranty repairs and a recall on the airbag software. Also got snow tires for the vehicle. Appointment was easy to schedule and all around service was excellent. More