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Century Chevrolet - Service Center

Broomfield, CO

4.4
1,113 Reviews

1,113 Reviews of Century Chevrolet - Service Center

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February 01, 2017

Long wait, no customer service Even though I had an appointment I waited for over an hour. After sitting for an hour I went to check on my car and it was finished but no one had com More

by MCONNAGH
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Not sure of names
Feb 03, 2017 -

Fowler Chevrolet responded

Thank you for your review. We always aim to provide the best service for our customers and apologize if your experience with us did not reflect our customer-centric values. We have investigated this issue and followed up with our employees to make sure they are following up with customers and offering to help everyone who seems to be waiting. Again, we apologize that your experience was not an example of our typical interactions with our customers and hope that you will give us another opportunity to prove ourselves. Again, thank you for your feedback, Amy H. Social Media Manager

January 30, 2017

Recall service Got me in on short notice, took care of two recalls and balanced my tires. Very polite and friendly service. Never give you the opinion you are a pain More

by STEVE.HUNTLEY87
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Glenn Palmer
January 27, 2017

Great service! Tom went out of his way to make me feel like a valued customer! Yet it wasn't only Tom… Every service technician I've worked with has been great! Th More

by Gregorlee
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Ricicki
January 25, 2017

Great experience as always It's always good working with Tall Tom. The price tag for my repair was quite high which makes it even more important to feel you can trust the servi More

by DEANNA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Ricicki
January 25, 2017

Excellent Scheduled oil change and tire rotation online. They received my vehicle as scheduled. I requested shuttle to work because I had a tight schedule. John More

by ASKALICKY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Hobart
January 24, 2017

Got a mudflap and oil chage in about 45 minutes. Tall Tom did his usual excellent job. I also had help from the sales manager as there was some confusion on the number of oil changes that came wit More

by DAVID82
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Ricicki
January 23, 2017

Everyone was great thanks for taking good care of me and my car when I had my flat tire, process was speedy and thanks again for you care More

by jcross1055
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
the gentlemen in the bay area of the garage
January 18, 2017

Car Servicing I needed a few things serviced on my car so I took it in. Tall Tom was excellent and looked after my needs. At first I was worried that it would be h More

by ridings.nicholas
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Ricicki
January 18, 2017

Amazing Very friendly! I love this dealership! I highly recommend it!! I never have to wait long for an employee!! Always helpful service! They get the job do More

by Gchanaya
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Hobart
January 17, 2017

Warranty and recall Had a couple of small warranty repairs and a recall on the airbag software. Also got snow tires for the vehicle. Appointment was easy to schedule an More

by CJR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
unknown
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