Century Chevrolet - Service Center

Last minute oil change I took a road trip with my boys for Spring Break and the oil change light came on. I went to Century without an appointment. I took a chance that th I took a road trip with my boys for Spring Break and the oil change light came on. I went to Century without an appointment. I took a chance that there would be openings due to the bad weather. They got me in and out in no time. Just first class!!! More

Dropped ball Left my son's car the night before for two recalls. The service guys at drop off assured me that it would be done and my son picked up all by noon s Left my son's car the night before for two recalls. The service guys at drop off assured me that it would be done and my son picked up all by noon since he had a 2pm interview across town for which he had to be there 15-30 min ahead. At 12:40 still no word. When I called, the car was still inside and the tech had gone to lunch. It "looks done" I was told so they would call and then go pick up my son. Luckily he made the interview and got the job but he has diagnosed high anxiety and this certainly didn't help. More

Great Got my oil changed and got new mats put in. The best service. The time I waited was not as long as I thought it would be. Thank you Century Chevrolet Got my oil changed and got new mats put in. The best service. The time I waited was not as long as I thought it would be. Thank you Century Chevrolet. More

Poor customer service. This was my 2nd visit to this service center after purchasing my vehicle from this dealership. My overall experience with the sales and service depart This was my 2nd visit to this service center after purchasing my vehicle from this dealership. My overall experience with the sales and service departments have been negative ones. I had to make a return visit after 2 issues with my car were not corrected the first time due to "unable to duplicate customer's complaint". The service department gave me the same lame explanation after the 2nd visit and my car continues to display the same issues- and I do not wish to go back to this center for a 3rd visit. The staff is unfriendly and will not even acknowledge you are standing there waiting after you arrive. They fail to follow-through on what they tell you they will do, and they seem extremely untrustworthy. I could list several other reasons for my dissatisfaction, but will leave it with these major complaints. More

Work not needed I am unhappy I was given a hard sell for service that's not required on my vehicle yet. The prices quoted were astronomical but that's not the point I am unhappy I was given a hard sell for service that's not required on my vehicle yet. The prices quoted were astronomical but that's not the point Amy wasn't the person I dealt with but I had to put in some kind of a name to get the survey to go I don't see the guy who I dealt with More

Great service . I have had great service every visit. I would recommend Centry Chevrolet and Tom in the service department. Thank you very much Tony. . I have had great service every visit. I would recommend Centry Chevrolet and Tom in the service department. Thank you very much Tony. More

OK Service First off I don't feel my list of concerns were taken too seriously. There were small things that I feel should have been jumped on just to make me f First off I don't feel my list of concerns were taken too seriously. There were small things that I feel should have been jumped on just to make me feel good and that I bought a Chevrolet/Cadillac for a reason. Then there were big things and they were returned back to me as they couldn't find anything. Also, car was in for service for many days. I just was not impressed. It saddens me that my friends that have Hyundais or Toyotas get better service than my American Made Luxury car. I said yes I would recommend this service center. I would but it would come with a few warnings for the person I recommend to. More

Part replacement We purchased a certified used car. After a week noticed that the 12V charger was broken. We brought the car in, Cody ordered the part, and it was in We purchased a certified used car. After a week noticed that the 12V charger was broken. We brought the car in, Cody ordered the part, and it was installed the next day. More

the service was done right the first time. The people were friendly and the poriblem was fixed and completed when promised. Also it was fixed correctly the first time. Unlike some dealerships I The people were friendly and the poriblem was fixed and completed when promised. Also it was fixed correctly the first time. Unlike some dealerships I have been to. More

Service The guys did a great job from start to finish.every time i take my zl1 in fir service the guys always take care of me The guys did a great job from start to finish.every time i take my zl1 in fir service the guys always take care of me More