Century Chevrolet - Service Center

Tall Tom Still drive two hours to go here! Tall Tom is the best in the business!! Jay Frank is the most honest GM in the state! Still drive two hours to go here! Tall Tom is the best in the business!! Jay Frank is the most honest GM in the state! More

Job well done The people working were friendly and knowledgeable. The waiting area was clean and comfortable. The check-in area was also clean. I would recommend ge The people working were friendly and knowledgeable. The waiting area was clean and comfortable. The check-in area was also clean. I would recommend getting your car serviced here. More

Typical Century Chevrolt business Took my 2016 Tahoe in to the service department at Century Chevrolt on 4/22/17 for a malfunctioning taillight. Repair was made minus a part that neede Took my 2016 Tahoe in to the service department at Century Chevrolt on 4/22/17 for a malfunctioning taillight. Repair was made minus a part that needed to be ordered. John told me that the part would be in in 2-3 days and that they would call me when it arrived. A week goes by. Nothing. Two weeks go by. Nothing. I call and leave a message. Nothing. I email. Nothing. I walk in the the dealership on 5/20/17 to speak with John about the status of the part. He checks on the part to see if it came in. It did, but the fact that there is so much incompetence throughout the company, that no one was notified that the part had come in. Repair was made and I was on my way. One month later. More

Own up to it, please. I had a routine oil change at Century Chevrolet. I was on time. It took an hour and fifteen minutes to get my truck back. Everyone else in the waiting I had a routine oil change at Century Chevrolet. I was on time. It took an hour and fifteen minutes to get my truck back. Everyone else in the waiting area was long gone and a whole new group of people were waiting with me. When I left the dealership I could smell oil burning. I stopped nearby, opened the hood and noted smoke from the manifold area. Not a big deal, figuring a little spillage is not that unusual. I drove home, parked in my driveway where it sat for several hours. When I moved my truck I found a 10" oil puddle in my driveway. The truck dripped oil for a couple of days before stopping completely. I realize things like this happen. My gripe is that the service guys did not tell me they had spilled a considerable amount of oil on my engine. The extra time I waited was likely needed for them to wipe up as much oil as they could. Pretending nothing had happened and dismissing the extra time as "other customers ahead of me" when I was one of the very first appointments st 7:30 AM, is what has me thinking I need to find somewhere else to have my truck serviced. The first time I took my truck there I found a couple of days later that my windshield fluid reservoir was empty. That can be a huge deal in Colorado in the winter. 2 strikes... still undecided if I will go back. More

Customer Service I received a phone call from Century Chevrolet. It made all the difference. It is an often in today's time that a business considers what I have to sa I received a phone call from Century Chevrolet. It made all the difference. It is an often in today's time that a business considers what I have to say as a customer. More

Century Chevrolet Service Department came through for me Thank you, Tom Ricicki and Glenn Parker, for your professionalism in working with me under difficult circumstances. I live 800 miles from Century Che Thank you, Tom Ricicki and Glenn Parker, for your professionalism in working with me under difficult circumstances. I live 800 miles from Century Chevrolet and so I needed to make many phone calls to these two gentlemen, who thankfully were very patient with me, and they were able to answer all my questions and help me through a difficult situation to see to it I received my car in as close to new as they could make it. Special thanks as well to the dedicated people who detailed my car, twice, working many, many hours to make it "sparkle" ask Tom had promised. My one regret is I did not get to meet you in person to shake your hands. More

A simple transmission fluid flush We took our car in for a transmission fluid flush and when we got the car back it wasn't running correctly. We took it back the following day. Well We took our car in for a transmission fluid flush and when we got the car back it wasn't running correctly. We took it back the following day. Well after three days at the dealership, my husband called and they said it was ready. When my husband asked why they hadn't called to tell us the car was ready, they could not give a good answer. Not only did they keep the car for three days unnecessarily without any follow up, they also made the simple mistake of not putting enough transmission fluid in the car. That is why it wasn't working properly, and our transmission could have been ruined. We would have been better off taking it to any garage other than Century. We have had a good experience with them in the past, but not this time!!This is an example of a poorly run dealership with a price tag of $185.00! More

Fast & Friendly Tom Ricicki did a great job of getting me in and out quickly when I came in for an oil change the other day. He even addressed me by name when I arriv Tom Ricicki did a great job of getting me in and out quickly when I came in for an oil change the other day. He even addressed me by name when I arrived at is desk. More

Tall Tom is a hoot. Not happy that I had to replace an ABS cable on a truck with 13,000 miles on it. But not your (or GM's) fault. It was the damned squirrels that wer Not happy that I had to replace an ABS cable on a truck with 13,000 miles on it. But not your (or GM's) fault. It was the damned squirrels that were the culprits. They also chewed up the ignition cables in our old 1500 (also purchased from Century in 2005). My wife wont let me shoot them, so Tall Tom had the perfect solution.: There are now two large rubber snakes on duty under the front-end of the High Country. More

As usual, outstanding service. I had a wonderful expereince with the service department at Century. Cody was a great professional. Pricing is a little high but the quality of work I had a wonderful expereince with the service department at Century. Cody was a great professional. Pricing is a little high but the quality of work is worth it. More