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Century Chevrolet - Service Center

Broomfield, CO

4.2
1,111 Reviews

1,111 Reviews of Century Chevrolet - Service Center

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August 26, 2017

Met my Expectations I took my car in for repair and diagnostic - I have an extended warranty - it was efficiently handled all by the Service Tech I worked with. I was ve More

by bonbie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I think it was Cody
August 23, 2017

John and Nadine were fantastic! Both John and Nadine were very friendly and helpful. Service was on time and quick which is great. Nothing worse than having an appointment and gettin More

by J.MAGRUDER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John, Nadine Love
Sep 22, 2017 -

Fowler Chevrolet responded

Thank you so much for sharing your experience with us! We are pleased to know John and Nadine were very helpful! We look forward to seeing you again at Century Chevrolet! Lindsey Customer Care Advocate

August 19, 2017

Service at Century The service department was very helpful. They called to remind me of an oil change and then got me in right away. They were very helpful and did a co More

by CVALBORTON
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amy Archuleta
Sep 22, 2017 -

Fowler Chevrolet responded

Thank you so much for sharing your experience with us! We are pleased to know Amy was very helpful! We look forward to seeing you again at Century Chevrolet! Lindsey Customer Care Advocate

August 17, 2017

Installs in 2017 Colorado Couldn't be happier with the windows, bed cover, and weather trim! VERY happy how fast and friendly the services was. Thanks again Stephanie for the h More

by ROB.BUSTER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
?, Stephanie Ledoux
Sep 22, 2017 -

Fowler Chevrolet responded

Thank you so much for sharing your experience with us! We are pleased to know Stephanie was very helpful! We look forward to seeing you again at Century Chevrolet! Lindsey Customer Care Advocate

August 17, 2017

Fast and thorough Jeremy and Nicole were both very easy to work with. My vehicle was diagnosed quickly and repairs made as soon as the part showed. Drop off and pick up More

by MIKE@FAVEROCUSTOMCABINETRY.COM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeremy and Nicole
Sep 22, 2017 -

Fowler Chevrolet responded

Thank you so much for sharing your experience with us! We are pleased to know Jeremy and Nicole were very helpful! We look forward to seeing you again at Century Chevrolet! Lindsey Customer Care Advocate

August 15, 2017

Twice disappointed It seems that whomever you talk to in the service department is not really listening to what you say and make assumptions about what you want to happe More

by DWW80027
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
not listed
Sep 12, 2017 -

Fowler Chevrolet responded

Thank you for your review. We apologize if your experience with us did not reflect our values. We have looked into this issue and are working with our team to improve our efficiency and communication with our customers. Thanks again for the feedback, Amy H. Social Media Manager

August 15, 2017

No fix to my problem Customers: Do your research before buying a 2017 Chevy Silverado. These have a problem and there is no fix for the clunk/uncomfortable shifting.. I'm More

by CRYDER37
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Glenn Palmer
Sep 12, 2017 -

Fowler Chevrolet responded

Thank you for your review. We always aim to conduct our business in a transparent and honest manner and apologize if your experience with us did not meet your expectations. We apologize for any inconvenience or frustration when the issue needs to be escalated to the manufacturer to resolve. Thanks again for the feedback, Amy H. Social Media Manager

August 14, 2017

Easy and professional I took my BMW in for service and was unable to pick it up prior to the dealership service department closing. The service department was able to let More

by CEric
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
can't remember
Sep 22, 2017 -

Fowler Chevrolet responded

Thank you so much for taking the time to share your experience with us! We are pleased to know that you were taken care of! We look forward to seeing you again at Century Chevrolet. Lindsey Customer Care Advocate

August 13, 2017

Service experience A problem with my new Corvette was corrected thanks to diligent work by the service manager working with GM engineers on a known problem for which the More

by rapiper1
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I don't know the name of the service manager
August 11, 2017

Inaccurate, incorrect diagnostic I brought my vehicle in for a possible charging issue (volt gauge on dash only showing 12 volts) and was told that the alternator was bad. Century wan More

by DUDAMONSTER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Amy Archuleta
Sep 12, 2017 -

Fowler Chevrolet responded

Thank you for your review. We always aim to conduct our business in a transparent and honest manner. We have investigated this issue and have taken action to ensure that our employees are following our policies and procedures when diagnosing issues and making recommendations to our customers. Thank you for bringing this to our attention. Thanks again for the feedback, Amy H. Social Media Manager

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