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Century Chevrolet - Service Center

Broomfield, CO

4.2
1,111 Reviews

1,111 Reviews of Century Chevrolet - Service Center

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September 11, 2017

Quick Visit Excellent and efficient maintenance with my Chevy, in and out within an hour. I have a couple of minor things that need to be taken care of and the p More

by DEREK.WOODSKE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh Karczewski, Amy Archuleta
Sep 22, 2017 -

Fowler Chevrolet responded

Thank you so much for sharing your experience with us! We are pleased to know Amy and Josh were very helpful! We look forward to seeing you again at Century Chevrolet! Lindsey Customer Care Advocate

September 11, 2017

Unprofessional service writers. Problem fixed. Pulled my car in service, no one says a thing. No hello, what brings you in today. Cory or Cody was shoving a burrito in his face at his desk so I ask More

by myoung1381
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cody or cory
Sep 12, 2017 -

Fowler Chevrolet responded

Thank you for your review. We apologize if your experience with us did not reflect our values. We have investigated this issue and have taken action to ensure that our employees are all trained with regard to our policies and procedures involving customer service. Again, we apologize that your experience was not an example of our typical interactions with our customers and hope that you will give us another opportunity to show you how much we value and appreciate our customers. Thanks again for the feedback, Amy H. Social Media Manager

Sep 14, 2017 -

myoung1381 responded

I was very happy to hear from Glen the service manager today. He assured me that they are doing everything in they're power to improve customer service. He has/will talk to his employees about the lack of customer service in the service area. Was not at all disappointed with the work i had done on my vehicle, and would return to Century in the future. I was glad to hear Glens concern and his dedication to fixing these problems with service. I am confidant these issues will be fixed and will return to Century in the future. Thank you Glen for you're concern and dedication.

September 11, 2017

Well done Our Tahoe is 15 years old and needs some maintenance done. Alex us enough options to decide what we could manage to get done now and what to plan lat More

by GAILNEWLAND
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex Roberts
Sep 22, 2017 -

Fowler Chevrolet responded

Thank you so much for sharing your experience with us! We are pleased to know Alex was very helpful! We look forward to seeing you again at Century Chevrolet! Lindsey Customer Care Advocate

September 07, 2017

Routine service Once again, had to retrieve my truck. No one came to waiting area to tell me it was done. I was informed by Cory that Amy would let me know when work More

by mrmiller1947
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cory initially checked me in, Amy Archuleta
September 05, 2017

service dept. took care of me. Sales and finance did not The service department, I believe, is there to ensure the customer is fully satisfied and I discovered that they will go through great lengths to achi More

by snew214
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Glenn Palmer
September 01, 2017

Josh is fanastic. I just bought a new car and have a couple issues that Josh is taking care of. He is great a customer service. My issues are being addressed. More

by MISSYSPG
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh Karczewski, Justin Green, Alisha Wallace, Khalid Bushaala, Chris Ellerbrock
Sep 22, 2017 -

Fowler Chevrolet responded

Thank you for taking the time to share your story with us! We are pleased to know that Chris and Alisha were able to find the right vehicle for you! We look forward to seeing you again at Century Chevrolet! Lindsey Customer Care Advocate

September 01, 2017

Oil change I was very happy with the oil change I just had done I was in and out in 45 min.i was very pleased l would recommend Century Chevrolet to everyone More

by LINDAINDERBITZEN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amy Archuleta
Sep 22, 2017 -

Fowler Chevrolet responded

Linda, Thank you so much for taking the time to share your experience with us! We are pleased to know that Amy was very helpful! We look forward to seeing you again at Century Chevrolet. Lindsey Customer Care Advocate

August 30, 2017

replacing body skirt on Corvette GS Quite a struggle getting the proper skirt due to an error GM's parts data base (which didn't seem to concern them very much). Finally after about the More

by rapiper1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cody Mortus
Sep 22, 2017 -

Fowler Chevrolet responded

Thank you so much for sharing your experience with us! We are pleased to know Cody was very helpful! We look forward to seeing you again at Century Chevrolet! Lindsey Customer Care Advocate

August 29, 2017

Chevy Volt Rocks I'm very happy with the Volt and the service received at Century Chevrolet. Tom does a great job with Volt owners in particular. Very customized ser More

by proudvoltowner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Ricicki
Sep 22, 2017 -

Fowler Chevrolet responded

Thank you so much for sharing your experience with us! We are pleased to know Tom was very helpful! We look forward to seeing you again at Century Chevrolet! Lindsey Customer Care Advocate

August 28, 2017

Labor charges are ridiculous The charged $120 in labor to literally screw in a new $80 oil pressure sensor. They might want to rethink how they charge for these types of things. T More

by TGGROTH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex Roberts
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