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1,111 Reviews of Century Chevrolet - Service Center
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January 10, 2018
overall, OK Power steering apparently wasn't topped off after test drive. Someone put 10 lbs, too much in all tires. Nicole was GREAT!!! Power steering makes a m Power steering apparently wasn't topped off after test drive. Someone put 10 lbs, too much in all tires. Nicole was GREAT!!! Power steering makes a moaning sound. More
by BOBQUINBY
Verified CustomerEmployees Worked With
Nichole Holzli
January 10, 2018
Talk Tom is awesome! I’ve been in twice for service on my 2017 Suburban and both times I’ve dealt with Tall Tom. He is very helpful, honest and I will definitely be back f I’ve been in twice for service on my 2017 Suburban and both times I’ve dealt with Tall Tom. He is very helpful, honest and I will definitely be back for all my car needs. Thank you for all your help! More
by lkwatts83
Employees Worked With
Tom Ricicki
January 09, 2018
Will always go to Century! From my car purchase experience to my ongoing service appointments, I'll always go to Century. They are the best at customer service, first thing in From my car purchase experience to my ongoing service appointments, I'll always go to Century. They are the best at customer service, first thing in the morning to the very last appointment in the evening, these guys are AWESOME! More
by saltzman1979
Employees Worked With
Khalid Bashaala and Jeff Allen helped me with my car purchase and they are the best!!, Tom Ricicki
January 08, 2018
Satisfied customer I have been dealing what Century Chevrolet since 1997 . . . Took my new Silverado in New Year's Day for an oil change( imagine a dealership being op I have been dealing what Century Chevrolet since 1997 . . . Took my new Silverado in New Year's Day for an oil change( imagine a dealership being open on New Year's Day, who would have thunk!) Got me in got me out in the time they said it would take. I'm happy with the service I received and would recommend the service department to anybody. More
by underwing737
Employees Worked With
Amy Archuleta
January 08, 2018
High Mileage Service Our 2004 Chevy Tahoe was overheating and leaking fluid so I scheduled service online through Century's website. This leads to the only reason why I r Our 2004 Chevy Tahoe was overheating and leaking fluid so I scheduled service online through Century's website. This leads to the only reason why I rated my experience as 4-star. We had scheduled the appointment for 8 am and our Tahoe wasn't looked at until late in the day. Other than that we were very happy with the overall experience. Tom kept me regularly informed and was always very pleasant to speak with. As it turned out the water pump was shot and the thermostat needed to be replaced. Unfortunate but not entirely unexpected at 160k miles. Since we had purchased this car used with about 138k miles and had no information about how well it was maintained we went ahead and had the full service treatment - injector cleaning, flush/fill all fluids, alignment, etc. This was only my second time to Century Chevrolet but each visit has been pleasant and I always felt I was treated fairly. More
by dutch_j
Employees Worked With
Tom Ricicki
January 08, 2018
Great experience anx they made tghe alignment right. Had my alignment fixed. The previous alignment still had my steering wheel offset and the truck would pull to the right. Tom made it right and kept me Had my alignment fixed. The previous alignment still had my steering wheel offset and the truck would pull to the right. Tom made it right and kept me informed all the way as to what was going on. More
by DAVID.HOSTETTER
Employees Worked With
Tom Ricicki
January 07, 2018
Very poor service.. Faulse advertising ride customer service Cody was very rude and definitely didn't listen to my needs. He was told when i scheduled my appointment for an oil change for my. 09 BMW i asked spec Cody was very rude and definitely didn't listen to my needs. He was told when i scheduled my appointment for an oil change for my. 09 BMW i asked specific questions about the ad published.. I was told by your booking agent there would be no problem to meet the needs of my vechile. The oil change chage would ne 9.87. I shpuld expect no additional cjarge. I was also offeted the free 50 point inspection. None of that was done. And i repeatedly asked Cody why eas he charging me 97. And the ad stated 9.84.. He was very rude and insisted on repeating we are a chevy dealer. As if to say to me I don't care about ypur BMW. I will never refer anyone to your business. I guess yrue customer service just doesn't exist anymore. More
by Lcboyce303
Employees Worked With
Cody Mortus
January 06, 2018
Bad online communication I schedule a service appointment to get new tires online. When I showed up at my schedule time the tires were not ordered and I was asked to come back I schedule a service appointment to get new tires online. When I showed up at my schedule time the tires were not ordered and I was asked to come back. When I came back my tires were still not there and they asked if they could keep my truck because they should be in the next morning. They were not they had it for about a week, just for tires. The cell staff was very understanding of my frustration and try to do their best to be helpful. But it was a lot to go through just for tires. The customer service was good and I do think the people that were able to listen to my complaints but it will make me think twice before going through their online service. It seems that when you do things online that nobody gets notified and the shop area. That should be fixed! More
by cujdub13
Employees Worked With
Amy Archuleta
January 04, 2018
Customer servicw Customer service was excellent. They told me it would take an hour and a half to install my new running boards . It only took 45 minutes. Customer service was excellent. They told me it would take an hour and a half to install my new running boards . It only took 45 minutes. More
by jimsred12
Employees Worked With
Tom Ricicki
January 04, 2018
Great The person I delt with was very kind and perfesional. The job was done in a timely matter. No extra none important services were done or offered. The person I delt with was very kind and perfesional. The job was done in a timely matter. No extra none important services were done or offered. More
by Beau
Employees Worked With
Amy Archuleta
