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1,110 Reviews of Century Chevrolet - Service Center
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February 01, 2016
Service on my Chevy Cruise Over the past year, I have used the service center for Oil changes and general maintenance at least three times and in every case I had to bring my ve Over the past year, I have used the service center for Oil changes and general maintenance at least three times and in every case I had to bring my vehicle back due to poor work. In one instance I came in to have a seal replace and they failed to plug the cables back in. I went back the corrected the upper but failed to plug in the lower so I had to go back again. The next visit they suggested that my water pump required replacement (soon) and when I returned again at a later date it was fine. The last visit the replace the same seal that was previously replaced and told me I needed 2 other seal replaced (which I declined) and charged me $68 for this advise. Finally as a result of this visit I had to urgently bring my car back in because the Seal Work done under warranty resulted in oil leaking all over my engine and garage floor. So again I had to get more repairs. At this point I traded in the car (maybe that was the plan). More
by ELMELUND
Employees Worked With
Matt Ricicki
January 30, 2016
Outstanding Customer Service! John Hobart went out of his way to help us on this visit. We had an additional vehicle that needed service and we hadn't scheduled an appointment for John Hobart went out of his way to help us on this visit. We had an additional vehicle that needed service and we hadn't scheduled an appointment for that vehicle. Not only did he make the necessary repairs to the vehicle we had scheduled but he also found a way to work our unscheduled vehicle in and finished both of them on the same day. More
by bbailey24
Employees Worked With
John Hobart
January 29, 2016
Tall Tom is great to work with. He is very knowledgeable about Chevrolet Volts. The service department was able to do 2 recalls and an oil change while I wa is great to work with. He is very knowledgeable about Chevrolet Volts. The service department was able to do 2 recalls and an oil change while I waited in only an hour. More
by ONEJOE23
Verified CustomerEmployees Worked With
Tom Ricicki
January 28, 2016
A Good Service Experience All of our concerns were addressed in a timely and courteous manner. Our service representative was knowledgeable and knew what needed to be done. We All of our concerns were addressed in a timely and courteous manner. Our service representative was knowledgeable and knew what needed to be done. We are very pleased with our service experience. More
by jeff93
Employees Worked With
John Hobart
January 28, 2016
Service Fixed oil leak and installed new shocks on my Silverado. Accurate estimate provided and vehicle finished as promised. They applied dealer coupon I rec Fixed oil leak and installed new shocks on my Silverado. Accurate estimate provided and vehicle finished as promised. They applied dealer coupon I received in the mail to get a service discount. More
by ASKALICKY
Employees Worked With
Julian Gonzalez
January 27, 2016
Rip off While the staff at Century is friendly and professional, the decision to charge my wife over $80 for a Check Engine Light diagnostic that many Auto Pa While the staff at Century is friendly and professional, the decision to charge my wife over $80 for a Check Engine Light diagnostic that many Auto Parts stores will do for free is unfortunate. We will not be going back. Sad, I spent $45K there 2 years ago on a new truck. More
by MCOASH
Employees Worked With
Tom Ricicki
January 27, 2016
OIl Change and transmission fluid changed. I went to Century to get my car serviced and tall Tom R. has waited on me a few times and has always been professional along with a sense of humor. He I went to Century to get my car serviced and tall Tom R. has waited on me a few times and has always been professional along with a sense of humor. He is very helpful I would like to add that everyone that I spoke the last time I was there was friendly and kind. Thank you. More
by JMORROW546
Employees Worked With
Tom Ricicki
January 26, 2016
Tall tom does it again. I came in kinda pissed cuz I thought the work I had done two weeks ago was not fixed right. But Tom took me back and showed me the problem. The $700 I came in kinda pissed cuz I thought the work I had done two weeks ago was not fixed right. But Tom took me back and showed me the problem. The $700 price tag was alarming, but with a coupon and Tom's help I was able to get my car back in shape. He and everyone their seem to always treat me fairly. More
by RBERRY024
Employees Worked With
A very nice mechanic showed the problem., Tom Ricicki
January 25, 2016
Overfilled oil AGAIN Went in for an LOF. They overfilled the oil again! It is leaking on my garage floor. Matt needs to read the service people the riot act. Went in for an LOF. They overfilled the oil again! It is leaking on my garage floor. Matt needs to read the service people the riot act. More
by CAPTVANO
Employees Worked With
Matt Ricicki
January 22, 2016
Service Receive excellent service and would recommend Centry service department because Matt was quick in getting my car fixed and putting me in a rental. Tha Receive excellent service and would recommend Centry service department because Matt was quick in getting my car fixed and putting me in a rental. Thank you for the speedy service. More
by TAYLORMICHELLE1123
Employees Worked With
Matt Ricicki
